St Cuthberts Hospice

Over three decades ago, a group of Durham residents came together for a common cause. They saw the absence of care and support available for those coming to the end of their lives and decided to take action. Thanks to their many years of fundraising and dedication, St Cuthbert’s Hospice first opened its doors in 1988 to provide services, free of charge, for those with advanced illness and those approaching the end of their lives.

At the heart of St Cuthbert’s Hospice is the individual who is seen as a unique person deserving of respect and dignity. Our aim is to support each person, and their family and friends, helping them to make informed choices and decisions affecting their lives.

Active opportunities

Volunteer Retail Assistant

Chester le Street   Durham City  
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Retail Driver

Durham City  
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          name:  'St  Cuthberts  Hospice',
          email:  'Claire.Sewell@stcuthbertshospice.com',
          type:  '',
          telephone:  '0191  374  6169',
          contactPerson:  'Claire  Sewell',
          website:  'https://www.stcuthbertshospice.com/50/1/Volunteering',
          description:
            'Over  three  decades  ago,  a  group  of  Durham  residents  came  together  for  a  common  cause.  They  saw  the  absence  of  care  and  support  available  for  those  coming  to  the  end  of  their  lives  and  decided  to  take  action.  Thanks  to  their  many  years  of  fundraising  and  dedication,  St  Cuthbert’s  Hospice  first  opened  its  doors  in  1988  to  provide  services,  free  of  charge,  for  those  with  advanced  illness  and  those  approaching  the  end  of  their  lives.\n\nAt  the  heart  of  St  Cuthbert’s  Hospice  is  the  individual  who  is  seen  as  a  unique  person  deserving  of  respect  and  dignity.  Our  aim  is  to  support  each  person,  and  their  family  and  friends,  helping  them  to  make  informed  choices  and  decisions  affecting  their  lives.',
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                    name:  'Volunteer  Retail  Assistant',
                    shortDescription:
                      'Responsible  to  the  Retail  Manager,  the  Volunteer  Retail  Assistant  assists  with  the  daily  operation  of  the  shop.  The  income  raised  will  help  the  Hospice  to  improve  the  availability  of,  and  access  to,  end  of  life  care  and  raising  the  profile  of  the  Hospice  will  promote  the  value  of  palliative  care  in  the  local  community.  ',
                    created:  2020-08-20T11:46:09.709Z,
                    orgId:  '10095',
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                      [  {  _id:  'a6875959-aadd-4224-b34b-6c8c0a3a2fc8',
                              name:  'Chester  le  Street'  },
                          {  _id:  'fb8f49ef-9a3a-40d6-bdac-f63a2590e544',
                              name:  'Durham  City'  },
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                    contactPerson:  'Claire  Sewell',
                    contactEmail:  'volunteers@stcuthbertshospice.com',
                    contactTelephone:  '01913746169',
                    address:  'St  Cuthbert\'s  Hospice,  Park  House  Road,  Durham  DH1  3QF',
                    hours:  'Various  shift  times  available',
                    startDate:  2021-03-12T11:46:09.709Z,
                    endDate:  2022-03-12T00:00:00.000Z,
                    whatYouWillBeDoing:
                      '•\tDelivering  excellent  customer  services  to  customers,  donors  and  supporters\n•\tHelping  to  maintain  high  standards  of  shop  presentation  through  effective  merchandising  and  rotating  of  stock  \n•\tEnsuring  all  donations/stock  are  accepted  and  handled  correctly,  sorted,  processed  and  priced  in  accordance  with  retail  guidelines\n•\tMaintaining  high  standards  of  cleanliness  and  maintenance  of  property  and  equipment.  Reporting  any  problems  directly  to  the  Retail  Manager/Supervisor/Assistant\n•\tPromoting  Gift  Aid  to  our  donors\n•\tHandling  money  including  till  work  and  cashing  up  (not  essential  but  preferred)\n•\tAssisting  in  the  security  of  the  premises  and  stock\n•\tHelping  to  maximise  sales  in  order  to  achieve  the  shop’s  budget\n•\tAttending  shop  volunteer  Retail  Meetings  to  receive  updates  on  Hospice  news,  procedure  and  practice\n•\tRaising  the  profile  of  the  Hospice  by  being  an  ambassador  in  the  local  community\n•\tComplying  with  Retail  procedures  and  guidelines  (detailed  in  Retail  Training  Workbook),  current  legislation,  trading  standards  and  Health  &  Safety  regulations  at  all  times\n•\tUndertaking  induction  and  mandatory  training  as  required\n•\tAttending  shop  volunteer  Retail  Meetings  to  receive  updates  on  Hospice  news,  procedure  and  practice\n',
                    skillsExperienceAndQualitiesNeeded:
                      'There  are  no  specific  skills  required  to  undertake  this  role,  as  full  induction  and  training  will  be  provided.  Support  will  be  available  from  the  Retail  Manager  and  other  members  of  the  shop  and  retail  team.\n\nThis  role  will  suit  people  who  are…\n•\tfriendly  and  helpful\n•\thonest  and  reliable\n•\tenthusiastic  with  a  willingness  to  learn\n•\table  to  work  as  part  of  a  team\n\nIt  is  also  essential  that  you  can  demonstrate  our  values  of  Compassion,  Respect,  Integrity,  Professionalism,  Choice  and  Reputation.  They  define  who  we  are  and  what  we  do  as  a  high  quality  care  provider  and  high  quality  place  to  volunteer.',
                    whenAndWhere:
                      'There  are  various  shift  times  available  between  the  hours  of  9.30am  -  4.30pm,  Monday  -  Saturday.\n\nWe  have  roles  based  at  our  shops  in:\nDurham  City  \n93  Claypath,  \nDurham,  \nDH1  1RG.\n\nMeadowfield\n12A  Oakway  Court,\nMeadowfield  Industrial  Estate,\nDH7  8XD.\n\nChester-Le-Street\n172  Front  Street,\nChester-Le-Street,\nDurham,\nDH3  3AZ.\n\nLangley  Park\n26  Quebec  Street,\nLangley  Park,\nDurham,\nDH7  9XA.',
                    supportOfferedExpenses:
                      'We  value  our  volunteers  and  want  your  experience  to  be  both  positive  and  fulfilling.    We  offer  a  comprehensive  induction  programme  and  any  appropriate  instruction,  guidance  or  training  to  assist  you  in  your  volunteer  role.    We  ask  that  any  essential  training  is  completed  either  prior  to  you  starting  with  us  or  within  three  months  of  starting.  You  will  have  an  opportunity  to  learn  new  skills,  build  social  networks,  share  experiences  and  skills  and  be  recognised  for  the  contribution  you  make.\n\nAny  agreed  out  of  pocket  expenses  that  are  incurred  when  carrying  out  your  volunteer  role  will  be  reimbursed.',
                    volunteerBenefits:
                      'From  this  role  you  could  gain  experience  of  customer  services,  money  handling,  merchandising  and  processing  and  pricing  stock.  You  can  also  gain  an  awareness  of  Hospice  care  and  St  Cuthbert’s  Hospice,  health  and  safety  and  gift  aid.  \n\nYou  will  have  the  opportunity  to  meet  new  people  and  become  part  of  a  friendly,  caring  team.  \n',
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                    shortDescription:
                      'Responsible  to  the  Retail  Coordinator,  the  Volunteer  Retail  Driver  assists  with  the  operation  of  the  retail  function  by  collecting  and  distributing  stock  using  the  Hospice  retail  vans.  The  income  raised  by  our  shops  supports  the  services  of  the  Hospice  to  make  every  day  count  for  those  affected  by  life-limiting  illnesses.',
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                    active:  true,
                    contactPerson:  'Claire  Sewell',
                    contactEmail:  'volunteers@stcuthbertshospice.com',
                    contactTelephone:  '01913746169',
                    address:  'St  Cuthbert’s  Hospice,  Park  House  Road,  Durham,  DH1  3QF',
                    hours:  '8.45am  -  3.30pm',
                    startDate:  2021-03-12T11:56:47.693Z,
                    endDate:  2022-03-12T11:56:47.693Z,
                    whatYouWillBeDoing:
                      '•\tCollecting  and  delivering  saleable  furniture  and  goods  to  our  8  retail  shops\n•\tAssisting  with  the  safe  disposal  of  stock  and  waste\n•\tEnsuring  the  accurate  completion  of  daily  travel  logs\n•\tDelivering  excellent  customer  services  to  customers,  donors  and  supporters\n•\tEnsuring  all  donations/stock  are  handled  correctly\n•\tPromoting  Gift  Aid  to  our  donors\n•\tAttending  Retail  Driver  meetings  to  receive  updates  on  Hospice  news,  procedure  and  practice\n•\tRaising  the  profile  of  the  Hospice  by  being  an  ambassador  in  the  local  community\n•\tComplying  with  Retail  and  Transport  procedures  and  guidelines,  current  legislation  and  Health  &  Safety  regulations  at  all  times\n•\tUndertaking  any  other  reasonable  duties  that  may  be  requested  by  the  Retail  Team  Manager/  Retail  Co-ordinator\n',
                    skillsExperienceAndQualitiesNeeded:
                      'You  should  have:\n•\tA  full  clean  driving  licence\n•\tMinimum  of  1  years  driving  experience\n•\tAbility  to  lift  heavy  items\n\nThere  are  no  other  specific  skills  or  training  required  to  undertake  this  role,  as  full  induction  and  training  will  be  provided.  \n\nThis  role  will  suit  people  who  are…\n•\taged  25+\n•\tfriendly  and  helpful\n•\thonest  and  reliable\n•\tphysically  fit\n•\table  to  work  alone  or  as  part  of  a  team\n\nIt  is  also  essential  that  you  can  demonstrate  our  values  of  Compassion,  Respect,  Integrity,  Professionalism,  Choice  and  Reputation.  They  define  who  we  are  and  what  we  do  as  a  high  quality  care  provider  and  high  quality  place  to  volunteer.\n',
                    whenAndWhere:
                      'There  are  shifts  available  Monday  -  Friday,  8.45am  -  3.30pm.\n\nYou  will  start  and  finish  your  day  at  St  Cuthbert’s  Hospice,  Park  House  Road,  Durham,  DH1  3QF,  with  travel  to  customers  and  donors  in  the  Durham  area  and  to  our  8  shops  based  in  Chester-Le-Street,  Crook,  Durham,  Houghton-Le-Spring,  Langley  Moor,  Langley  Park,  Meadowfield  and  Spennymoor.\n',
                    supportOfferedExpenses:
                      'We  value  our  volunteers  and  want  your  experience  to  be  both  positive  and  fulfilling.    We  offer  a  comprehensive  induction  programme  and  any  appropriate  instruction,  guidance  or  training  to  assist  you  in  your  volunteer  role.    We  ask  that  any  essential  training  is  completed  either  prior  to  you  starting  with  us  or  within  three  months  of  starting.  You  will  have  an  opportunity  to  learn  new  skills,  build  social  networks,  share  experiences  and  skills  and  be  recognised  for  the  contribution  you  make.\n\nSupport  will  be  available  from  the  Retail  Coordinator  and  the  retail  team.\n\nAny  agreed  out  of  pocket  expenses  that  are  incurred  when  carrying  out  your  volunteer  role  will  be  reimbursed.',
                    volunteerBenefits:
                      'From  this  role  you  could  gain  experience  of  customer  services  and  retail  logistics.  You  can  also  gain  an  awareness  of  Hospice  care  and  St  Cuthbert’s  Hospice,  health  and  safety  and  gift  aid.  \n\nYou  will  have  the  opportunity  to  meet  new  people  and  become  part  of  a  friendly,  caring  team.  \n',
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