Day Services Guest Support

Durham City

We are looking for volunteers to support our guests attending therapies and groups at our Living Well Centre. This includes creative writing, gardening, cognitive stimulation therapy (CST), physiotherapy and occupational therapy led activity groups. Due to the diverse age range of guests utilising our services, we welcome interest from anyone over the age of 18.


• Talking with and listening to guests attending our groups
• Partaking in activities as part of the group to encourage guest participation
• If appropriate, sharing your skills and knowledge by leading activities with support from staff
• Acting on advice and guidance from staff during groups, as appropriate
• Reporting any concerns raised by guests to staff immediately
• Taking into account a guest’s individual needs and limitations and offering assistance as required
• Supporting with refreshments, if required, as guided by staff
• Adhering to all health and safety and infection control policies; including the use of personal protective equipment (PPE) as appropriate and as instructed

Skills & Qualities

This role will suit people who are…

• Friendly and helpful
• Patient and caring
• Committed and reliable
• Able to be flexible and adaptable in their approach to their volunteer work

It is also essential that you can demonstrate our values of Compassion, Respect, Integrity, Professionalism, Choice and Reputation. They define who we are and what we do as a high quality care provider and high quality place to volunteer.

You should have:
• A sound understanding of the importance of confidentiality
• Experience in creative writing, gardening, arts and crafts though this is not essential

When & Where?

Monday – Friday. Times to be discussed with the Day Services Manager

Based in the Living Well Centre, St Cuthbert’s Hospice, Park House Road, Durham, DH1 3QF

Training and Support Offered/Expenses

Full induction and relevant training will be provided. Support will be available from the Day Services Manager and Living Well Centre team.

We value our volunteers and want your experience to be both positive and fulfilling. We offer a comprehensive induction programme and any appropriate instruction, guidance or training to assist you in your volunteer role. We ask that any essential training is completed either prior to you starting with us or within three months of starting. You will have an opportunity to learn new skills, build social networks, share experiences and skills and be recognised for the contribution you make.

Any agreed out of pocket expenses that are incurred when carrying out your volunteer role will be reimbursed.

Volunteer Benefits

From this role you can gain experience of patient care. You can also gain an awareness of Hospice care and the care that we provide at St Cuthbert’s Hospice.

You will have the opportunity to meet new people and become part of a friendly, caring team.

Other Information

A Disclosure and Barring Service (DBS) check is required for this volunteer role

St Cuthberts Hospice Logo
St Cuthberts Hospice More information
Type: Arts & Crafts, Hospices, Gardening, Health & Social Care
Recognition of Quality Volunteer Experience

Apply now

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