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name: 'Ushaw Historic House Chapels and Gardens',
email: 'pam@ushaw.org',
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telephone: '07795 598916',
contactPerson: 'Pam Lovell',
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description:
'Ushaw Historic House, Chapels & Gardens is an arts heritage and events venue, just 4 miles from the historic city of Durham. \n\nUshaw was once a Catholic seminary, training priests for over two centuries from 1808 until 2011. In 2014, Ushaw opened to the public for the very first time and started a process of restoring it to its former glory.\n\nSet in a five hundred acre estate, the glorious Georgian and Gothic Victorian buildings, with a wealth of architecture by the illustrious Pugin family, and a social and religious history which goes back to the Reformation, make Ushaw a unique tourist attraction in the North East of England.\n\nThousands of visitors come to see the nineteenth-century chapels and function rooms and to stroll around the beautiful formal gardens, as well to experience amazing exhibitions and wonder-filled events!\n\nTo learn more about Ushaw, please visit: ushaw.org\n\nUshaw offers a broad range of high quality volunteer roles and requires welcomers, stewards, tour guides, shop assistants, gardeners and maintenance support. Volunteers are fully supported in their work and receive a corporate induction and full training.\n\n',
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name: 'Gift Shop Assistance',
shortDescription:
'The Gift Shop Assistant position is a fulfilling role offering a range of tasks to support the gift shop’s operations, from engaging with customers and processing sales transactions to maintaining a high standard of displays throughout the shop. \n\nThe Shop Assistants work with the Retail Supervisor to deliver outstanding customer service to our customers and do everything possible to maximise sales so that the profit can be reinvested in Ushaw’s heritage and cultural priorities.\n\nNo two days are ever the same at Ushaw Historic House Chapels and Gardens so you need to be prepared to get involved. \n',
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startDate: 2023-08-24T13:17:08.689Z,
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whatYouWillBeDoing:
'Delivering excellent customer service to Ushaw’s visitors by offering a warm welcome, providing advice on the range of products for sale and to respond to general enquiries. \nTo clean and tidy product displays and shop fittings, monitoring stock levels as appropriate.\nProcessing ticket and product sales, operating the till in line with established processes and procedures.\nTo maintain the security of products within the shop.\nTo resolve any issues at the earliest opportunity or to refer to the Duty Manager.\nThere are opportunities to get involved with other events and activities that occur at Ushaw. \n',
skillsExperienceAndQualitiesNeeded:
'To be a good communicator with the ability to be visible, approachable, to engage and share information, and to assist visitors with their enquiries is a fundamental aspect of this role. The ability to handle difficult situations with empathy, understanding and openness. Numerate and confidence in processing sales.',
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'Ushaw Historic House, Chapels and Gardens\nWoodland Road\nUshaw Moor\nDH7 9RH',
supportOfferedExpenses:
'Full training given. We offer training courses on a variety of things over the year and volunteers are invited to attend if they wish. ',
volunteerBenefits:
'●\tBecome part of a passionate and committed team \n●\tMeet a wide range of people from around the world \n●\tPrivileged access to a diverse heritage and cultural programme \n●\tThe chance to develop new skills and experience\n\nAlongside this you will also be be given\n●\tFree Annual Membership \n●\tFree invitation to launch events\n●\tVolunteer social events \n●\t20% discount in the gift shop \n●\t£6 off food and a beverage per day worked (conditions apply) \n',
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'Our volunteer opportunities are open to anyone over the age of 18. \nAll our volunteer opportunities are based on site at Ushaw Historic House Chapels and Gardens, \nWe are open to everyone. \n',
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{ _id: '1502',
name: 'Welcomer Front of House and Patrol Steward',
shortDescription:
'Welcomers are the public face of Ushaw to our many visitors each year, they are the frontline ambassadors of the organisation. This is a crucial role as we welcome visitors into the building and ensure they know where they are going and what is happening in the building. It is a key role committed to exceeding visitors\' expectations so that they have an unforgettable experience from their time with us. \n\nNo two days are ever the same at Ushaw Historic House Chapels and Gardens so you need to be prepared to get involved. \n\nThe ability to be visible, approachable, to engage and share information, and to assist visitors with their enquiries is a fundamental aspect of the role. \n \n',
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'You will be there to welcome our visitors into the building, checking tickets, making sure they are aware of the layout \nof the building and know where to go. Point out any areas of special interest and answer questions. You may be required to take payment for entries into the building or donations from the bookshop. \nThere are opportunities to get involved with other events and activities that occur at Ushaw. \n',
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'To be a good communicator with the ability to be visible, approachable, to engage and share information, and to assist visitors with their enquiries is a fundamental aspect of the role.',
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'Ushaw Historic House, Chapels and Gardens\nWoodland Road\nUshaw Moor\nDH7 9RH',
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'Full training given. We offer training courses on a variety of things over the year and volunteers are invited to attend if they wish. ',
volunteerBenefits:
'●\tBecome part of a passionate and committed team \n●\tMeet a wide range of people from around the world \n●\tPrivileged access to a diverse heritage and cultural programme \n●\tThe chance to develop new skills and experience\n\nAlongside this you will also be be given\n●\tFree Annual Membership \n●\tFree invitation to launch events\n●\tVolunteer social events \n●\t20% discount in the gift shop \n●\t£6 off food and a beverage per day worked (conditions apply) \n',
otherInfo:
'Our volunteer opportunities are open to anyone over the age of 18. \nAll our volunteer opportunities are based on site at Ushaw Historic House Chapels and Gardens, \nWe are open to everyone. \n',
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{ _id: '1503',
name: 'Steward',
shortDescription:
'Stewards provide a vital link between the visitors’ initial welcome and their enjoyment of Ushaw’s chapels and exhibition spaces.\n\nAlthough there is a clear overlap between the responsibilities of the Welcomer and Steward, the role is specifically designed to share more detailed information in relation to Ushaw’s open spaces and the various exhibitions, with a particular emphasis on history, art and architecture.\n\nThere is a requirement to learn information in greater depth and the ability to deliver interesting facts and anecdotes in an engaging and stimulating way to inspire visitors of all ages.\n \n',
created: 2023-08-25T13:28:49.254Z,
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whatYouWillBeDoing:
'To provide a warm and hospitable welcome to all our visitors, and to maximise their enjoyment of the building and grounds by proactively engaging with people to inform and inspire.\n\nHandling requests for information and assistance, whilst signposting to the appropriate services and support channels.\n\nContribute to the overall responsibility of all staff and volunteers to maintain the health, safety and wellbeing of our visitors. \n\nWorking with other volunteers to provide a joined-up and consistently high quality customer service experience to our visitors.\n\nThere are opportunities to get involved with other events and activities that occur at Ushaw. \n',
skillsExperienceAndQualitiesNeeded:
'To be a good communicator with the ability to be visible, approachable, to engage and share information, and to assist visitors with their enquiries is a fundamental aspect of the role.',
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'Ushaw Historic House, Chapels and Gardens\nWoodland Road\nUshaw Moor\nDH7 9RH',
supportOfferedExpenses:
'Full training given. We offer training courses on a variety of things over the year and volunteers are invited to attend if they wish. ',
volunteerBenefits:
'●\tBecome part of a passionate and committed team \n●\tMeet a wide range of people from around the world \n●\tPrivileged access to a diverse heritage and cultural programme \n●\tThe chance to develop new skills and experience\n\nAlongside this you will also be be given\n●\tFree Annual Membership \n●\tFree invitation to launch events\n●\tVolunteer social events \n●\t20% discount in the gift shop \n●\t£6 off food and a beverage per day worked (conditions apply) \n',
otherInfo:
'Our volunteer opportunities are open to anyone over the age of 18. \nAll our volunteer opportunities are based on site at Ushaw Historic House Chapels and Gardens, \nWe are open to everyone. \n',
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{ _id: '1504',
name: 'Gardening Team',
shortDescription:
'Ushaw has four acres of formal gardens and is a source of pleasure and inspiration to thousands of visitors each year. The gardens are an integral part of the history of the College with an abundance of rhododendrons, trees, shrubs and wildflowers and we need your help to maintain them.\n\nNo two days are ever the same at Ushaw Historic House Chapels and Gardens so you need to be prepared to get involved. \n\nThe ability to be visible, approachable, to engage and share information, and to assist visitors with their enquiries is a fundamental aspect of the role. \n',
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whatYouWillBeDoing:
'The Gardening Team maintains the formal gardens, undertaking a range of horticultural tasks such as deadheading, weeding, planting, pruning, watering, potting and sowing seed. \nThere are opportunities to get involved with other events and activities that occur at Ushaw. \n',
skillsExperienceAndQualitiesNeeded:
'An interest in gardens, history and the great outdoors. A team player with the ability to take direction and positively contribute to garden priorities. Compliance with health and safety instructions. To interact with visitors in an engaging manner and sharing information with our visitors in relation to all aspects of the gardening project.',
whenAndWhere:
'Ushaw Historic House, Chapels and Gardens\nWoodland Road\nUshaw Moor\nDH7 9RH',
supportOfferedExpenses:
'Full training given. We offer training courses on a variety of things over the year and volunteers are invited to attend if they wish. ',
volunteerBenefits:
'●\tBecome part of a passionate and committed team \n●\tMeet a wide range of people from around the world \n●\tPrivileged access to a diverse heritage and cultural programme \n●\tThe chance to develop new skills and experience\n\nAlongside this you will also be be given\n●\tFree Annual Membership \n●\tFree invitation to launch events\n●\tVolunteer social events \n●\t20% discount in the gift shop \n●\t£6 off food and a beverage per day worked (conditions apply) \n',
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{ _id: '1542',
name: 'Heritage Preservation Volunteer Team',
shortDescription:
'Ushaw Historic House, Chapels & Gardens is looking to recruit new members to its dedicated team of Heritage Preservation Volunteers.\n\nThe Ushaw estate, comprising a Georgian country house and a suite of significant Victorian Gothic Revival chapels are of considerable architectural significance. \nLike all estates of this age and nature, our buildings require constant attention in order to preserve them for future generations.\n',
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skillsExperienceAndQualitiesNeeded:
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supportOfferedExpenses:
'●\tworking alongside the maintenance team\n●\tFull training appropriate to the role and a ‘buddy’ to provide ongoing support\n●\tCorporate induction\n●\tOngoing training opportunities\n●\tRegular contact with the Volunteer Coordinator to discuss issues in relation to the volunteer role.',
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