British Heart Foundation

Our mission is to end heartbreak from heart and circulatory diseases. Our strategy document outlines how we aim to achieve this.

Our volunteers help us to save and improve the lives of families and loved ones. Whether you can spare a few hours or a couple of days a week, all our roles keep you safe as you volunteer so you can help us continue to fund life saving research.

Here at Durham we are raising money through our Furniture and Electrical store to help fight heart disease.

British Heart Foundation
d34@bhf.org.uk Durham b74@bhf.org.uk Bishop Auckland 0191 3867810 Durham 01388 665247 Bishop Auckland
Recognition of Quality Volunteer Experience

Active opportunities

Online Sales Volunteer Bishop Auckland

Bishop Auckland  
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Telephone and Administration Volunteer Bishop Auckland

Bishop Auckland  
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Warehouse Volunteer Bishop Auckland

Bishop Auckland  
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Shop Volunteer Bishop Auckland

Bishop Auckland  
View this opportunity

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          name:  'British  Heart  Foundation  ',
          email:  'd34@bhf.org.uk  Durham    b74@bhf.org.uk  Bishop  Auckland',
          type:  '',
          telephone:  '0191  3867810  Durham  01388  665247  Bishop  Auckland',
          contactPerson:  'Garry  Skuse  Durham  Claire  Iceton  Bishop  Auckland',
          website:  '',
          description:
            'Our  mission  is  to  end  heartbreak  from  heart  and  circulatory  diseases.  Our  strategy  document  outlines  how  we  aim  to  achieve  this.\n\nOur  volunteers  help  us  to  save  and  improve  the  lives  of  families  and  loved  ones.  Whether  you  can  spare  a  few  hours  or  a  couple  of  days  a  week,  all  our  roles  keep  you  safe  as  you  volunteer  so  you  can  help  us  continue  to  fund  life  saving  research.\n\nHere  at  Durham  we  are  raising  money  through  our  Furniture  and  Electrical  store  to  help  fight  heart  disease.',
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                    shortDescription:
                      'Online  selling  is  a  fast  growing  and  exciting  way  to  retail  in  the  digital  age,  so  if  you  would  like  to  get  involved  in  this,  come  join  us  at  your  local  BHF  shop  and  help  create  online  sales  listings  to  promote  the  varied  items  that  we  sell.\nMaybe  you  already  know  your  way  around  online  selling  platforms  or  maybe  it’s  something  you  want  to  find  out  more  about,  either  way  you  will  be  fully  supported  in  this  role  to  make  sure  you  develop  the  skills  and  experience  needed  to  become  an  expert  online  lister.\nGet  the  satisfaction  of  seeing  the  items  you  list  sell  for  the  best  possible  prices,  knowing  this  will  be  helping  us  continue  to  fund  life  saving  research.\n\nCome  and  help  make  sure  our  online  customers  receive  their  purchases  promptly  and  in  a  well  packaged  condition.  If  you  have  good  attention  for  detail  and  like  to  work  in  a  methodical  way,  the  role  of  packing  and  posting  volunteer  could  be  the  one  for  you.\nYou  will  be  carrying  out  a  key  role  within  the  online  sales  team  helping  us  continue  to  fund  life  saving  research.\n\n',
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                              iconImage:  ''  },
                          {  _id:  '28af3def-7db3-4361-8145-41b343cdaf37',
                              name:  'Retail',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '6fdcb0bd-6511-49cf-8004-a52600b4150c',
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                    contactPerson:  'Claire  Iceton  B74@bhf.org.uk',
                    contactEmail:  'volunteering@durhamcommunityaction.org.uk',
                    contactTelephone:  '',
                    address:  '',
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                    endDate:  2025-03-13T00:00:00.000Z,
                    whatYouWillBeDoing:
                      'Typical  tasks  include:\n·  Photographing  items  for  listing  on  various  online  selling  sites\n·  Researching  donated  items,  to  gather  as  much  information  on  unusual  items  before  listing  them  online  –  investigative  work  required!\n·  Creating  informative  and  detailed  descriptions  and  listings\n·  Packing  and  posting  items  to  be  sent  to  our  online  sales  HQ  or  delivered  to  customers\n·  Helping  the  Manager  to  handle  online  queries  from  customers\n\nIdentifying  those  items  and  pieces  that  would  appeal  to  an  online  buyer\n·  Searching  online  to  find  the  current  market  value  to  make  sure  BHF  can  get  the  best  possible  price\n\nTypical  tasks  include:\n·  Making  sure  that  the  appropriate  packaging  is  used\n·  Labelling  up  the  items  with  the  correct  name  and  address\n·  Packaging  up  the  items  securely  and  getting  them  ready  for  the  courier  or  customer  collection\n',
                    skillsExperienceAndQualitiesNeeded:
                      'Full  training  given,  a  basic  understanding  of  computers  is  needed  if  taking  pictures/uploading  to  eBay,  but  not  for  boxing  items.',
                    whenAndWhere:  '124  Newgate  St\nBishop  Auckland\nCo.  Durham\nDL14  7EH',
                    supportOfferedExpenses:
                      'Training,  Flexibility,  Travel  expenses,  Qualifications  through  Derby  College,  Staff  Discount  on  Donated  stock  and  new  goods',
                    volunteerBenefits:  '',
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                {  _id:  '1401',
                    name:  'Telephone  and  Administration  Volunteer  Bishop  Auckland',
                    shortDescription:
                      'Telephone  and  Administration  Volunteer\nAre  you  calm,  collected  and  happy  to  chat  on  the  phone?  Join  the  volunteer  team  at  our  store.  With  support  from  the  shop  team,  you  will  be  the  first  point  of  contact  for  customers,  helping  them  with  any  phone  or  face-to-face  enquiries,  arranging  collections  of  donations  via  our  local  van  teams  and  explaining  our  Gift  Aid  scheme.  You  will  also  be  using  our  online  collections  request  system  to  process  online  collection  booking  requests.\nThis  is  a  busy  front  of  house  role  for  those  who  like  to  be  in  the  thick  of  it  and  makes  a  huge  difference  in  helping  us  continue  to  fund  life  saving  research.\n',
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                    skillsExperienceAndQualitiesNeeded:  'No  skills  required  as  full  training  is  given.',
                    whenAndWhere:  '124  Newgate  St\nBishop  Auckland\nCo.  Durham\nDL14  7EH',
                    supportOfferedExpenses:
                      'Training,  Flexibility,  Travel  expenses,  Qualifications  through  Derby  College,  Staff  Discount  on  Donated  stock  and  new  goods',
                    volunteerBenefits:  '',
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                {  _id:  '1402',
                    name:  'Warehouse  Volunteer  Bishop  Auckland',
                    shortDescription:
                      'Are  you  someone  who  would  like  to  stay  in  shape,  help  save  the  planet  and  raise  funds  to  save  lives?  Volunteering  in  your  local  furniture  store  warehouse  could  be  the  answer.  We  need  Warehouse  Volunteers  to  keep  our  stock  moving  from  the  van  to  the  warehouse  and  sales  floor,  and  back  to  the  van  for  delivery  when  items  are  sold.\nThis  role  can  be  physical  but  it’s  not  just  moving  furniture  around.  There  are  other  opportunities  to  help  in  our  warehouse,  such  as  warehouse  logistics,  booking  stock  in,  building  our  flat-packed  furniture,  and  testing  electrical  items  –  you  can  try  different  roles.  You  will  help  protect  the  environment  through  recycling  while  helping  us  create  a  world  free  from  the  fear  of  heart  disease.\n',
                    created:  2023-02-13T09:47:49.701Z,
                    orgId:  '10431',
                    locations:
                      [  {  _id:  '1814ac6c-5538-48e4-b7d2-daa59dbcde46',
                              name:  'Bishop  Auckland'  },
                          [length]:  1  ],
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                              name:  'Retail',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '6430a58e-3260-47c4-80ff-67fbaac48501',
                              name:  'Mental  Health',
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                          {  _id:  '7bb7c7c1-73f7-49b9-a09a-5c9c89412b54',
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                    contactPerson:  'Claire  Iceton  B74@bhf.org.uk',
                    contactEmail:  'volunteering@durhamcommunityaction.org.uk',
                    contactTelephone:  '',
                    address:  '',
                    hours:  '',
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                    whatYouWillBeDoing:
                      'Typical  tasks  include:\n·  Safely  lifting  and  carrying  a  range  of  furniture  items  by  hand\n·  Ensuring  the  warehouse  is  always  kept  clean,  safe  and  organised\n·  Dealing  with  van  deliveries  to  the  shop  and  preparing  deliveries  for  customers\n·  Building  flat-pack  furniture  for  display  purposes  and  carrying  out  light  furniture  repairs  if  confident  alongside  the  Warehouse  Supervisor\n·  Re-stocking  furniture  on  the  shop  floor  as  items  are  sold\n',
                    skillsExperienceAndQualitiesNeeded:
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                    whenAndWhere:  '124  Newgate  Street\nBishop  Auckland\nCo.  Durham\nDL14  7EH',
                    supportOfferedExpenses:
                      'Training,  Flexibility,  Travel  expenses,  Qualifications  through  Derby  College,  Staff  Discount  on  Donated  stock  and  new  goods',
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                {  _id:  '1403',
                    name:  'Shop  Volunteer  Bishop  Auckland',
                    shortDescription:
                      'Our  Sales  Floor  Volunteers  are  the  first  point  of  contact  for  customers  when  they  enter  our  shop.  You  will  be  greeting  customers,  helping  them  find  the  items  they’re  looking  for  and  answering  their  questions,  with  help  on  hand  from  the  shop  team.  You  will  provide  invaluable  help  in  the  running  of  the  shop,  keeping  it  stocked  and  attractively  displayed.\n\nCould  you  be  the  friendly  face  of  your  local  British  Heart  Foundation  shop?  With  support  around  you  and  full  training  provided,  you  will  be  processing  sales  through  the  till  as  a  cashier,  talking  to  customers  and  thanking  every  donor  -  helping  us  continue  to  fund  life  saving  research.  This  is  a  customer  focussed  role  where  you  will  meet  and  interact  with  a  wide  range  of  people.\n',
                    created:  2023-02-13T09:51:53.952Z,
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                              name:  'Bishop  Auckland'  },
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                          {  _id:  '6430a58e-3260-47c4-80ff-67fbaac48501',
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                    contactPerson:  'Claire  Iceton  B74@bhf.org.uk',
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                    whatYouWillBeDoing:
                      'Typical  tasks  include:\n·  Helping  customers  on  the  shop  floor  &  providing  good  all-round  customer  service\n·  Promoting  our  campaigns  and  any  instore  sales  to  customers\n·  Working  on  window  and  shop  displays  to  make  them  look  their  best\n·  Keeping  the  shop  tidy,  clean  and  well  organised  –  some  light  housekeeping\n·  Helping  your  fellow  volunteers  and  staff  with  customer  queries\n\nTypical  tasks  include:\n·  Engaging  with  customers  and  serving  them  in  a  helpful  and  friendly  way\n·  Answering  questions  from  customer,  donors  and  supporters\n·  Communicating  with  fellow  volunteers  about  what  has  sold  and  needs  re-stocking\n·  Honing  your  retail  and  cashier  skills  behind  the  till  and  taking  payments\n·  Helping  with  administration  and  reception  duties  around  the  till  area\n·  Promoting  Gift  Aid  and  sales  campaigns\n',
                    skillsExperienceAndQualitiesNeeded:  'No  skills  required  as  full  training  is  given.',
                    whenAndWhere:  '124  Newgate  St\nBishop  Auckland\nCo.  Durham\nDL14  7EH',
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