Shop Volunteer Bishop Auckland

Bishop Auckland

Our Sales Floor Volunteers are the first point of contact for customers when they enter our shop. You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.

Could you be the friendly face of your local British Heart Foundation shop? With support around you and full training provided, you will be processing sales through the till as a cashier, talking to customers and thanking every donor - helping us continue to fund life saving research. This is a customer focussed role where you will meet and interact with a wide range of people.


Typical tasks include:
· Helping customers on the shop floor & providing good all-round customer service
· Promoting our campaigns and any instore sales to customers
· Working on window and shop displays to make them look their best
· Keeping the shop tidy, clean and well organised – some light housekeeping
· Helping your fellow volunteers and staff with customer queries

Typical tasks include:
· Engaging with customers and serving them in a helpful and friendly way
· Answering questions from customer, donors and supporters
· Communicating with fellow volunteers about what has sold and needs re-stocking
· Honing your retail and cashier skills behind the till and taking payments
· Helping with administration and reception duties around the till area
· Promoting Gift Aid and sales campaigns

Skills & Qualities

No skills required as full training is given.

When & Where?

124 Newgate St
Bishop Auckland
Co. Durham
DL14 7EH

Training and Support Offered/Expenses

Training, Flexibility, Travel expenses, Qualifications through Derby College, Staff Discount on Donated stock and new goods

Volunteer Benefits
Other Information
British Heart Foundation  Logo
British Heart Foundation More information
Type: Retail, Mental Health, Employment/Education/Training, Reception/Customer Services, Fundraising
Recognition of Quality Volunteer Experience

Apply now

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