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{ _id: '1977',
name: 'Youth Focus North East',
email: 'sharon@youthfocusne.org.uk',
type: 'Charity',
telephone: '07547838516',
contactPerson: 'Sharon Scott',
website: 'https://youthfocusne.org.uk/',
description:
'We pride ourselves on being a caring and learning organisation. One in which people are encouraged to take risks, learn from mistakes and achievements, and where young people are central to all we do. We operate as both an infrastructure support body and a direct deliverer of services to young people and communities. Through our infrastructure support we enable organisations across our sector to come together to collaborate, share and learn from best practice and have their views heard. We support them to be well informed on the policy, practice and strategy developments that affect young people. We facilitate programmes to build skills and capacity and develop leadership and sustainability in the sector. We hold and deliver the function of the Regional Youth Work Unit regionalyouthunits.com and are proud co-founders of the North East Youth Alliance neya.org.uk. Our direct support to young people and communities is mainly delivered from our two operating centres in Gateshead and Middlesbrough compromising youth centre, outreach work and community based activities to increase wellbeing and improve community cohesion. Co-production is at the heart of our practice as a youth work organisation. We understand there is no ‘one catch all’ approach and that young people have to be provided with a variety of opportunities suitable to their interests, abilities and needs. We see the purpose of co-production as providing young people with the opportunity to ‘be the change’, rather than the problem. Having our foundations firmly rooted in youth work practice via our direct delivery ensures we remain connected to the young people and organisations we serve through our role as an infrastructure support organisation. The dual roles are mutually beneficial and are equally important to us in our overall aim of Improving the lives of young people through high quality youth work.',
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[ { _id: '1866',
name: 'Customer Welcome Volunteer',
shortDescription:
'The purpose of this role is to support the day-to-day running of Focus Coffee House while helping create a welcoming, inclusive, and community-focused environment for visitors, volunteers, and customers. Volunteers will have the opportunity to build confidence, gain practical experience, develop new skills, and contribute positively to the local community.',
created: 2026-05-27T13:28:04.934Z,
orgId: '1977',
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name: 'Chester le Street' },
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contactPerson: 'Sharon Scott',
contactEmail: 'sharon@youthfocusne.org.uk',
contactTelephone: '0191 477 9966 or 07547 838516',
address: 'Focus Coffee House 9 South Burns Chester-le-Street DH3 3EZ',
hours:
'Volunteer hours are flexible and can be agreed based on availability and the needs of the café. Typical volunteering opportunities are available: Monday to Friday Between 8:00am and 3:00pm Example shift patterns may include: 8:00am – 11:00am 10:00am – 1:00pm 12:00pm – 3:00pm Full-day placements where appropriate Both short-term and longer-term volunteering opportunities are available.',
websiteLink: 'https://focuscoffeehouse.org.uk/',
whatYouWillBeDoing:
'Welcoming and supporting customers\nPreparing and serving food and drinks\nSupporting community activities and events\nAssisting with café operations and cleanliness\nEncouraging social interaction and reducing isolation\nHelping with fundraising or community engagement\nWorking as part of a supportive volunteer team\nLearning workplace and employability skills\n\nVolunteers will receive guidance and support throughout their placement and tasks will be adapted to suit individual strengths, interests, and confidence levels.',
skillsExperienceAndQualitiesNeeded:
'We are looking for people who are:\nFriendly and approachable\nReliable and willing to learn\nGood team players\nRespectful and inclusive of others\nPositive and community-minded\nInterested in developing new skills and experiences\n\nFocus Coffee House welcomes volunteers from all backgrounds and abilities, including people with additional support needs, neurodiverse individuals, and those returning to work or volunteering after time away.',
accessibilityAndTransport:
'Focus Coffee House aims to provide an inclusive and accessible volunteering environment.\n\nLocation: \nFocus Coffee House\n9 South Burns\nChester-le-Street\nDH3 3EZ\n\nThe café is located on a main bus route with good public transport links and is within walking distance of Chester-le-Street train station.\n\nWe will work with volunteers to make reasonable adjustments wherever possible to ensure placements are accessible and supportive.',
supportOfferedExpenses:
'All volunteers will receive:\nFull induction and role-specific training\nOngoing guidance and support\nOpportunities to learn new skills\nA supportive and inclusive environment\nSupervision from experienced staff and volunteers\n\nTravel expenses can be reimbursed in line with the organisation’s volunteer expenses policy.\n\nAdditional training opportunities may also be available',
whenAndWhere:
'All volunteer roles are based at Focus Coffee House in Chester-le-Street.\n\nVolunteer opportunities are available during café opening hours:\n\nMonday to Friday\nBetween 8:00am and 3:00pm\n\nFlexible volunteering arrangements may be available, including:\n\nMorning shifts\nAfternoon shifts\nShort sessions\nWeekly placements\nFlexible or supported placements\n\nVolunteer hours can be adapted around study, caring responsibilities, health needs, or other commitments where possible.',
otherInfo:
'Focus Coffee House is committed to creating a safe, welcoming, and inclusive environment for everyone.\n\nWe encourage applications from:\nYoung people\nPeople with disabilities or additional needs\nNeurodiverse individuals\nCarers\nPeople returning to work\nIndividuals seeking confidence-building opportunities\nPeople looking to gain work experience\n\nSome roles may require references or safeguarding checks depending on the nature of the placement.',
startDate: 2026-05-27T13:28:04.934Z,
endDate: 2027-05-27T13:28:04.934Z,
lastModified: 2026-05-27T14:00:49.000Z,
volunteerBenefits:
'Volunteering with Focus Coffee House can help you:\nBuild confidence and self-esteem\nMeet new people and reduce isolation\nGain practical work experience\nDevelop employability and communication skills\nLearn hospitality and customer service skills\nStrengthen teamwork and leadership abilities\nImprove wellbeing and social connection\nAccess future training and progression opportunities\nContribute positively to your local community\n\nVolunteering may also support progression into employment, education, apprenticeships, or further community involvement.',
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{ _id: '1867',
name: 'Social Media & Community Promotion Volunteer',
shortDescription:
'The purpose of this role is to help promote Focus Coffee House and its community activities through social media and local communications. The volunteer will support the café in raising awareness, engaging with the local community, promoting volunteer opportunities and events, and sharing the positive impact of the project.\n\nThis role is ideal for someone interested in social media, marketing, communications, content creation, or community engagement.',
created: 2026-05-27T13:44:41.185Z,
orgId: '1977',
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name: 'Marketing & Communications',
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contactPerson: 'Sharon Scott',
contactEmail: 'sharon@youthfocusne.org.uk',
contactTelephone: '0191 477 9966 / 07547 838516',
address:
'Focus Coffee House, 9 South Burns Chester-le-Street DH3 3EZ',
hours:
'Volunteer hours are flexible and can be agreed based on availability and café activities. Typical volunteering opportunities are available: Monday to Friday Between 8:00am and 3:00pm Example volunteering sessions may include: 2–3 hour sessions Morning or afternoon shifts Flexible weekly commitments Event-based support Remote content scheduling time where appropriate Both short-term and ongoing opportunities are available.',
websiteLink: 'https://focuscoffeehouse.org.uk/',
whatYouWillBeDoing:
'Tasks may include:\nCreating engaging social media content for:\nFacebook\nInstagram\nLinkedIn\nTikTok\nLocal community pages\nTaking photos and short videos within the café\nPromoting volunteer opportunities, events, activities, and community projects\nWriting short people-focused posts and captions\nDesigning simple promotional graphics or posters\nHelping increase community awareness and engagement\nSupporting campaigns, fundraising, and local partnerships\nSharing positive stories about volunteers, customers, and community impact\nHelping maintain a consistent and welcoming online presence\n\nGain confidence, meet people, learn café skills, and support your community.\n\nVolunteers may also have the opportunity to contribute ideas for campaigns, content planning, and digital engagement.',
skillsExperienceAndQualitiesNeeded:
'No formal experience is required, although an interest in social media, marketing, photography, or communications would be beneficial.\n\nWe are looking for people who are:\nCreative and enthusiastic\nFriendly and community-minded\nConfident using social media platforms\nGood communicators\nReliable and organised\nComfortable working as part of a team\nInterested in promoting positive community impact\n\nExperience with Canva, photography, video editing, or social media scheduling tools is helpful but not essential.\n\nThis role is suitable for:\nYoung people looking to gain media experience\nStudents or graduates\nPeople building confidence or employability skills\nVolunteers interested in digital communications or marketing careers',
accessibilityAndTransport:
'Focus Coffee House aims to provide an inclusive and accessible volunteering environment.\n\nLocation\n\nFocus Coffee House\n9 South Burns\nChester-le-Street\nDH3 3EZ\n\nThe café is located on a main bus route with good transport links and is within walking distance of Chester-le-Street train station.\n\nWe will work with volunteers to make reasonable adjustments wherever possible to ensure volunteering is accessible and supportive.\n\nSome tasks may also be completed remotely by arrangement.',
supportOfferedExpenses:
'All volunteers will receive:\n\nFull induction and guidance\nOngoing support from staff and volunteers\nOpportunities to develop digital and communication skills\nSupport with content planning and social media ideas\n\nTravel expenses can be reimbursed in line with the organisation’s volunteer expenses policy.',
whenAndWhere:
'This role is primarily based at Focus Coffee House in Chester-le-Street, with some flexibility for remote content creation and scheduling.\n\nVolunteer opportunities are available during café opening hours:\n\nMonday to Friday\nBetween 8:00am and 3:00pm\n\nFlexible volunteering arrangements are available, including:\n\nWeekly sessions\nFlexible hours\nShort placements\nProject-based opportunities\nSupported volunteering placements',
otherInfo:
'Focus Coffee House is committed to creating a welcoming, inclusive, and supportive environment for all volunteers.\n\nWe welcome applications from:\n\nYoung people\nStudents\nNeurodiverse individuals\nPeople with additional support needs\nIndividuals returning to work or volunteering\nAnyone interested in community-focused media and communications\n\nVolunteers will be encouraged to bring their own ideas, creativity, and interests into the role.',
startDate: 2026-05-27T13:44:41.185Z,
endDate: 2027-05-27T00:00:00.000Z,
lastModified: 2026-05-27T13:59:59.000Z,
volunteerBenefits:
'Volunteering in this role can help you:\nBuild confidence and communication skills\nGain practical social media and marketing experience\nDevelop content creation and digital skills\nStrengthen your CV and employability\nBuild a portfolio of work\nMeet new people and work within a supportive team\nGain experience in the charity and social enterprise sector\nSupport a positive community project\n\nThis role may support progression into employment, education, apprenticeships, or further volunteering opportunities.',
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{ _id: '1868',
name: 'Maintenance & DIY Volunteer',
shortDescription:
'The purpose of this role is to help maintain a safe, welcoming, and well-presented environment at Focus Coffee House. The volunteer will support with basic maintenance, decorating, repairs, and practical tasks that help keep the café running smoothly for customers, volunteers, and the wider community.\n\nThis role is ideal for someone who enjoys practical work, DIY tasks, and supporting community spaces.',
created: 2026-05-27T13:53:52.520Z,
orgId: '1977',
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active: true,
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contactPerson: 'Sharon Scott',
contactEmail: 'sharon@youthfocusne.org.uk',
contactTelephone: '0191 4779966 / 07547 838516',
address: 'Focus Coffee House 9 South Burns Chester-le-Street DH3 3EZ',
hours:
'Volunteer hours are flexible and can be agreed based on availability and café needs. Typical volunteering opportunities are available: Monday to Friday Between 8:00am and 3:00pm Example volunteering sessions may include: 2–3 hour sessions Morning or afternoon shifts Weekly maintenance support One-off improvement projects Both short-term and ongoing volunteering opportunities are available.',
websiteLink: 'https://focuscoffeehouse.org.uk/',
whatYouWillBeDoing:
'Tasks may include:\nCarrying out basic DIY and maintenance tasks\nSupporting painting, decorating, and general upkeep\nAssembling furniture or equipment\nHelping maintain safe and tidy indoor and outdoor spaces\nCarrying out minor repairs where appropriate\nSupporting with café setup for events or activities\nReporting maintenance issues to staff\nHelping create a clean, welcoming, and community-friendly environment\nAssisting with gardening or outdoor improvements where needed\n\nTasks will be matched to individual skills, abilities, and confidence levels, with support provided where required.',
skillsExperienceAndQualitiesNeeded:
'No formal qualifications are required, although basic DIY or maintenance experience would be beneficial.\n\nWe are looking for people who are:\n\nPractical and hands-on\nReliable and willing to help\nSafety-conscious\nAble to work independently or as part of a team\nPositive and community-minded\nWilling to learn new skills\n\nExperience in decorating, maintenance, gardening, carpentry, repairs, or general DIY is helpful but not essential.\n\nThis role may suit:\nRetired tradespeople\nPeople wanting to share practical skills\nIndividuals looking to gain confidence or work experience\nVolunteers interested in improving community spaces',
accessibilityAndTransport:
'Accessibility & Transport Information\n\nFocus Coffee House aims to provide an inclusive and supportive volunteering environment.\n\nLocation\nFocus Coffee House\n9 South Burns\nChester-le-Street\nDH3 3EZ\n\nThe café is located on a main bus route with good public transport links and is within walking distance of Chester-le-Street train station.\n\nSome aspects of this role may involve lifting, bending, or practical physical tasks. However, tasks can often be adapted based on individual abilities and support needs.\n\nWe will work with volunteers to make reasonable adjustments wherever possible.',
supportOfferedExpenses:
'Training, Support & Expenses\n\nAll volunteers will receive:\nFull induction and guidance\nOngoing support from staff and volunteers\nHealth and safety guidance\nOpportunities to develop practical and employability skills\n\nTraining opportunities may include:\n\nBasic health and safety\nManual handling awareness\nSafe use of equipment\nTeamworking and communication skills\n\nTravel expenses can be reimbursed in line with the organisation’s volunteer expenses policy.\n\nAny equipment or materials required for tasks will be provided where appropriate.',
whenAndWhere:
'When & Where\n\nThis role is based at Focus Coffee House in Chester-le-Street.\n\nVolunteer opportunities are generally available:\n\nMonday to Friday\nBetween 8:00am and 3:00pm\n\nSome maintenance tasks may also take place outside normal café opening hours where appropriate and agreed in advance.\n\nFlexible volunteering arrangements are available, including:\nShort sessions\nWeekly volunteering\nProject-based support\nFlexible or supported placements',
otherInfo:
'Focus Coffee House is committed to creating a welcoming, inclusive, and supportive environment for all volunteers.\n\nWe welcome applications from:\nPeople of all ages and backgrounds\nIndividuals wanting to build confidence or practical skills\nRetired or semi-retired people\nNeurodiverse individuals\nPeople returning to work or volunteering\nAnyone interested in supporting their local community\n\nSome tasks may involve working with tools or equipment under supervision and guidance.',
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endDate: 2027-05-27T00:00:00.000Z,
lastModified: 2026-05-27T14:00:30.000Z,
volunteerBenefits:
'Volunteering in this role can help you:\nDevelop practical DIY and maintenance skills\nGain confidence and experience\nMeet new people and work as part of a supportive team\nImprove wellbeing through purposeful activity\nStrengthen teamwork and problem-solving skills\nContribute positively to your local community\nGain experience that may support future employment or volunteering opportunities\n\nVolunteers will also have the opportunity to see the direct impact of their work in helping improve a valued community space.',
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