The purpose of this role is to help promote Focus Coffee House and its community activities through social media and local communications. The volunteer will support the café in raising awareness, engaging with the local community, promoting volunteer opportunities and events, and sharing the positive impact of the project.
This role is ideal for someone interested in social media, marketing, communications, content creation, or community engagement.
Tasks may include:
Creating engaging social media content for:
Facebook
Instagram
LinkedIn
TikTok
Local community pages
Taking photos and short videos within the café
Promoting volunteer opportunities, events, activities, and community projects
Writing short people-focused posts and captions
Designing simple promotional graphics or posters
Helping increase community awareness and engagement
Supporting campaigns, fundraising, and local partnerships
Sharing positive stories about volunteers, customers, and community impact
Helping maintain a consistent and welcoming online presence
Gain confidence, meet people, learn café skills, and support your community.
Volunteers may also have the opportunity to contribute ideas for campaigns, content planning, and digital engagement.
No formal experience is required, although an interest in social media, marketing, photography, or communications would be beneficial.
We are looking for people who are:
Creative and enthusiastic
Friendly and community-minded
Confident using social media platforms
Good communicators
Reliable and organised
Comfortable working as part of a team
Interested in promoting positive community impact
Experience with Canva, photography, video editing, or social media scheduling tools is helpful but not essential.
This role is suitable for:
Young people looking to gain media experience
Students or graduates
People building confidence or employability skills
Volunteers interested in digital communications or marketing careers
This role is primarily based at Focus Coffee House in Chester-le-Street, with some flexibility for remote content creation and scheduling.
Volunteer opportunities are available during café opening hours:
Monday to Friday
Between 8:00am and 3:00pm
Flexible volunteering arrangements are available, including:
Weekly sessions
Flexible hours
Short placements
Project-based opportunities
Supported volunteering placements
All volunteers will receive:
Full induction and guidance
Ongoing support from staff and volunteers
Opportunities to develop digital and communication skills
Support with content planning and social media ideas
Travel expenses can be reimbursed in line with the organisation’s volunteer expenses policy.
Volunteering in this role can help you:
Build confidence and communication skills
Gain practical social media and marketing experience
Develop content creation and digital skills
Strengthen your CV and employability
Build a portfolio of work
Meet new people and work within a supportive team
Gain experience in the charity and social enterprise sector
Support a positive community project
This role may support progression into employment, education, apprenticeships, or further volunteering opportunities.
Focus Coffee House aims to provide an inclusive and accessible volunteering environment.
Location
Focus Coffee House
9 South Burns
Chester-le-Street
DH3 3EZ
The café is located on a main bus route with good transport links and is within walking distance of Chester-le-Street train station.
We will work with volunteers to make reasonable adjustments wherever possible to ensure volunteering is accessible and supportive.
Some tasks may also be completed remotely by arrangement.
Focus Coffee House is committed to creating a welcoming, inclusive, and supportive environment for all volunteers.
We welcome applications from:
Young people
Students
Neurodiverse individuals
People with additional support needs
Individuals returning to work or volunteering
Anyone interested in community-focused media and communications
Volunteers will be encouraged to bring their own ideas, creativity, and interests into the role.
