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{ _id: '10052',
name: 'Willow Burn Hospice',
email: 'volunteering@willowburnhospice.org.uk',
type: '',
telephone: '01207 529 224',
contactPerson: 'Rachel Todd',
website: 'https://willow-burn.co.uk/',
description:
'Willow Burn Hospice treasures the lives of people whose illnesses are no longer curable, enabling them to achieve the best quality of life. Our local hospice services provide a friendly and supportive environment in which everyone feels welcome.',
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jobs:
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name: 'Retail Volunteers',
shortDescription:
'Have you ever wanted to…\nMeet new people? Gain retail experience?\nHelp out a local hospice? Raise vital funds?\nVolunteer in our shop in Chester-le-Street shop and you can achieve all of that in just a couple of hours each week.\n',
created: 2020-07-13T15:56:32.049Z,
orgId: '10052',
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contactPerson: 'Rachel Todd',
contactEmail: 'rtodd@willowburnhospice.org.uk',
contactTelephone: '01207 529 224',
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hours: 'Minimum of 4 hours per week',
startDate: 2022-01-23T00:00:00.000Z,
endDate: 2024-12-31T00:00:00.000Z,
whatYouWillBeDoing:
'•\tServing customers, sorting stock, cash handling and steaming clothes.\n•\tThis is a great way to meet new people and get to know our community whilst supporting Willow Burn Hospice.\n•\tIf you have a few hours to spare please apply via the form below',
skillsExperienceAndQualitiesNeeded:
'•\tGood communication skills\n•\tEnergetic and enthusiastic\n•\tTeam player\n•\tStrong interpersonal skills\n•\tTact & diplomacy in dealing with a variety of situations\n•\tSelf-awareness and able to use initiative\n•\tCaring and compassionate approach\n•\tGood understanding of equality and diversity\n',
whenAndWhere:
'74A Front Street, Chester Le Street, DH3 3BB\n94 Front St, Stanley DH9 0HU\n2a, Victoria Centre, Consett DH8 5JU',
supportOfferedExpenses:
'- Training and support available\n- Volunteer Passport Mandatory E-Learning\n- Volunteer Expenses Offered\n',
volunteerBenefits:
'•\tGain confidence\n•\tMake a difference\n•\tMeet people\n•\tBe part of a community\n•\tLearn new skills\n•\tTake on a challenge\n•\tHave fun\nThroughout the year, Willow Burn also offers volunteers a number of benefits to say thank you for your dedication and to offer you the opportunity to steer your volunteer journey:\n•\tA monthly volunteer bulletin\n•\tA quarterly Willow Burn Newsletter\n•\tA yearly volunteer survey\n•\tTwo annual celebration events\n•\t10% off in the Willows Café for all volunteers with your ID\n•\tThe Volunteer Training Passport\n',
otherInfo:
'Minimum two days per week\nShop is open Monday to Saturday\n',
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lastModified: 2024-01-15T13:53:26.000Z },
{ _id: '1055',
name: 'Retail Duty Volunteers',
shortDescription:
'Have you ever wanted to…\nMeet new people? Gain retail experience?\nHelp out a local hospice? Raise vital funds?\nVolunteer in our shop in Chester-le-Street shop and you can achieve all of that in just two days!\n\nWe are looking for Retail Duty Volunteers to join the team for two days a week, to support the Manager with the day-to-day operation of the shop and to help maximise income to fund our vital end of life services.\n',
created: 2020-07-13T16:00:58.638Z,
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active: true,
contactPerson: 'Rachel Todd',
contactEmail: 'rtodd@willowburnhospice.org.uk',
contactTelephone: '01207 529 224',
address: '',
hours: 'Minimum of one day per week',
startDate: 2022-01-23T00:00:00.000Z,
endDate: 2024-12-31T00:00:00.000Z,
whatYouWillBeDoing:
'To support the Retail Manager in the day to day operations, consistency of standards and service provided to our donators and customers. To be able to provide duty cover in the absence and provide leadership to the team of volunteers.\nKey Responsibilities\n•\tAttend moving and handling and Health and Safety training, including annual reviews and updates.\n•\tUndertake initial training completing the Duty Volunteer workbook and to keep training up to date in the future.\n•\tProviding support to the Retail Supervisor in the day to day operations of the shop and to support the implementation of change to policies and procedures.\n•\tCarry out all Health and Safety checks in the shop whilst on duty, and to complete any supporting paperwork.\n•\tTo communicate any accidents, incidents or near misses.\n•\tTo report any Health and Safety, operational or security issues.\n•\tEnsure that all cash and stock is handled safely.\n•\tTo provide Duty cover in the Retail Supervisors absence.\n•\tTo support other volunteers with training and guidance.\n•\tCarry out all paperwork and operational procedures to ensure consistent standards and service is provided to Customers, Volunteers and other Willow Burn colleagues.\n•\tTo respect the privacy and confidentiality of all patients and customers at all times as per the volunteer confidentiality policy.\n•\tEnsure effective communication with all departments to ensure the needs of all patients and customers are the priority at all times.\n',
skillsExperienceAndQualitiesNeeded:
'•\tGood communication skills\n•\tTeam Player\n•\tGood sense of humour\n•\tStrong interpersonal skills\n•\tTact and diplomacy in dealing with a variety of situations\n•\tSelf-awareness and able to use initiative\n•\tCaring and compassionate approach\n•\tGood understanding of equality and diversity\n•\tAbility to carry out safe manual handling\n•\tTo be Health and Safety conscious\n•\tExcellent customer service skills\n•\tAbility to lead a team\n•\tOrganisational skill\n',
whenAndWhere:
'74A Front Street, Chester Le Street, DH3 3BB\n94 Front St, Stanley DH9 0HU\n2a, Victoria Centre, Consett DH8 5JU',
supportOfferedExpenses:
'- Role Training and support available\n- Volunteer Passport (mandatory e-learning)\n- Volunteer Travel Expenses offered\n',
volunteerBenefits:
'•\tGain confidence\n•\tMake a difference\n•\tMeet people\n•\tBe part of a community\n•\tLearn new skills\n•\tTake on a challenge\n•\tHave fun\nThroughout the year, Willow Burn also offers volunteers a number of benefits to say thank you for your dedication and to offer you the opportunity to steer your volunteer journey:\n•\tA monthly volunteer bulletin\n•\tA quarterly Willow Burn Newsletter\n•\tA yearly volunteer survey\n•\tTwo annual celebration events\n•\t10% off in the Willows Café for all volunteers with your ID\n•\tThe Volunteer Training Passport\n',
otherInfo:
'Minimum one day per week\nShop is open Monday to Saturday\n',
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lastModified: 2024-01-15T13:53:19.000Z },
{ _id: '1056',
name: 'Gardener',
shortDescription:
'Interested in gardening? Could you share your skills to help your local Hospice to flourish?\nJoin our wonderful team of Gardening Volunteers and make a difference today.\n\nWe are looking for Gardening Volunteers to join an established team to maintain the outdoor areas and to create an attractive, welcoming exterior in keeping with the high standards of the Willow Burn Hospice.\n',
created: 2020-07-13T16:03:25.179Z,
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active: true,
contactPerson: 'Rachel Todd',
contactEmail: 'rtodd@willowburnhospice.org.uk',
contactTelephone: '01207 529 224',
address: '',
hours: 'Various and Flexible',
startDate: 2022-01-23T00:00:00.000Z,
endDate: 2024-12-31T00:00:00.000Z,
whatYouWillBeDoing:
'•\tSign in and out in main building before and on completion of work\n•\tAttend moving and handling and health and safety training, including annual reviews and updates\n•\tMaintain and keep tidy the grassed areas\n•\tDevelop and maintain flower beds, remembrance garden and help to grow stock for the new Potting Shed.\n•\tKeep gardening equipment in good repair\n•\tHave an awareness of those using the facilities and keep disruption to a minimum\n•\tRespect the privacy and confidentiality of all patients and their families at all times as per the volunteer confidentiality policy\n',
skillsExperienceAndQualitiesNeeded:
'•\tInterest and knowledge of basic gardening skills\n•\tAwareness of health and safety issues in the outdoors and in the use of gardening equipment\n•\tSelf awareness and able to use initiative\n•\tGood communication skills\n•\tTeam player\n•\tTact & diplomacy in dealing with a variety of situations\n',
whenAndWhere: 'Willow Burn Hospice, Howden Bank, Lanchester, DH8 0QS\n',
supportOfferedExpenses: '-\tTraining and support available\n-\tVolunteer Expenses\n',
volunteerBenefits:
'•\tGain confidence\n•\tMake a difference\n•\tMeet people\n•\tBe part of a community\n•\tLearn new skills\n•\tTake on a challenge\n•\tHave fun\nThroughout the year, Willow Burn also offers volunteers a number of benefits to say thank you for your dedication and to offer you the opportunity to steer your volunteer journey:\n•\tA monthly volunteer bulletin\n•\tA quarterly Willow Burn Newsletter\n•\tA yearly volunteer survey\n•\tTwo annual celebration events\n•\t10% off in the Willows Café for all volunteers with your ID\n•\tThe Volunteer Training Passport\n',
otherInfo: 'Days needed Monday, Tuesday, Thursday, Friday',
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{ _id: '1092',
name: 'Cafe Assistant Volunteer',
shortDescription:
'The Willows Café is at the heart of the community and is a welcoming safe space for everyone to come and have a hot meal, meet people and find out what is going on in the local community. It is a friendly and bustling meeting place offering home-cooked food to generate income for Willow Burn Hospice. \nThe cafe is open, Monday to Friday 10:00am - 2:30pm. We serve tasty home cooked food, with a varied menu of breakfasts, lunches, snacks, hot meals and drinks. Monthly theme afternoons have been extremely popular and are always sold out. This all makes it a very varied place to volunteer.\n',
created: 2020-08-26T16:38:21.456Z,
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contactPerson: 'Rachel Todd',
contactEmail: 'rtodd@willowburnhospice.org.uk',
contactTelephone: '01207 529 224',
address: 'Willow Burn Hospice, Howden Bank, Lanchester, DH7 0QS',
hours: 'Minimum 4 hours per week',
startDate: 2022-01-23T16:38:21.456Z,
endDate: 2024-12-31T00:00:00.000Z,
whatYouWillBeDoing:
'•\tTo provide a warm and welcoming atmosphere for our customers. \n•\tAssisting the café team in day to day running of the cafe. \n•\tServing customers promptly, courteously and with a smile. \n•\tTo ensure the tables and surrounding area are clean and tidy \n•\tAble to take orders, operate the till and handle the money. \n•\tLearn to prepare drinks and food as required. \n•\tAble to undertake serving food and drinks. \n•\tTo undertake any other tasks as requested or appropriate with nature of the role. \n \n',
skillsExperienceAndQualitiesNeeded:
'•\tExcellent organisational skills\n•\tWillingness to complete Food Hygiene Level 2 and mandatory training\n•\tAccuracy and attention to detail\n•\tGood communication skills\n•\tTeam player\n•\tFlexible approach to working\n•\tStrong interpersonal skills\n•\tTact and diplomacy in dealing with a variety of situations\n•\tSelf-awareness and able to use initiative\n•\tGood understanding of equality and diversity\n',
supportOfferedExpenses:
'Mandatory Training\nLevel 2 Food Hygiene\nTravel expenses offere',
volunteerBenefits:
'• A monthly volunteer bulletin\n• A quarterly Willow Burn Newsletter\n• A yearly volunteer survey\n• Two annual celebration events\n• 10% off in the Willows Café for all volunteers with your ID\n• The Volunteer Training Passport',
whenAndWhere:
'The Willows Café - Willow Burn Hospice\nOpportunities available Monday, Tuesday, Thursday, Friday and Saturday between 10.00am - 2.30pm',
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Recognition of Quality Volunteer Experience
