Willow Burn Hospice

Willow Burn Hospice treasures the lives of people whose illnesses are no longer curable, enabling them to achieve the best quality of life. Our local hospice services provide a friendly and supportive environment in which everyone feels welcome.

Willow Burn Hospice
Recognition of Quality Volunteer Experience

Active opportunities

Retail Volunteers

Consett   Chester le Street   Stanley  
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Retail Duty Volunteers

Consett   Chester le Street   Stanley  
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Gardener

Stanley  
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Cafe Assistant Volunteer

Stanley  
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Digital Marketing Volunteer

Stanley   Volunteering from Home  
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Digital Retail / Ecommerce Volunteer

Stanley   Volunteering from Home  
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Brand Ambassador Volunteers

Consett   Chester le Street   Stanley   Volunteering from Home   Durham City  
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      {  _id:  '10052',
          name:  'Willow  Burn  Hospice',
          email:  'volunteering@willowburnhospice.org.uk',
          type:  '',
          telephone:  '01207  529  224',
          contactPerson:  'Rachel  Todd',
          website:  'https://willow-burn.co.uk/',
          description:
            'Willow  Burn  Hospice  treasures  the  lives  of  people  whose  illnesses  are  no  longer  curable,  enabling  them  to  achieve  the  best  quality  of  life.    Our  local  hospice  services  provide  a  friendly  and  supportive  environment  in  which  everyone  feels  welcome.',
          logoImage:
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          urlFragment:  'willow-burn-hospice-10052',
          hasKiteMark:  true,
          jobs:
            [  {  _id:  '1054',
                    name:  'Retail  Volunteers',
                    shortDescription:
                      'Have  you  ever  wanted  to…\nMeet  new  people?  Gain  retail  experience?\nHelp  out  a  local  hospice?  Raise  vital  funds?\nVolunteer  in  our  shop  in  Chester-le-Street  shop  and  you  can  achieve  all  of  that  in  just  a  couple  of  hours  each  week.\n',
                    created:  2020-07-13T15:56:32.049Z,
                    orgId:  '10052',
                    locations:
                      [  {  _id:  '82253aa4-1b3f-4ebb-84f9-03e9636d7d7e',  name:  'Consett'  },
                          {  _id:  'a6875959-aadd-4224-b34b-6c8c0a3a2fc8',
                              name:  'Chester  le  Street'  },
                          {  _id:  'f4d2a5d6-487d-428d-89af-e519d70cf2fd',  name:  'Stanley'  },
                          [length]:  3  ],
                    jobTypes:
                      [  {  _id:  '28af3def-7db3-4361-8145-41b343cdaf37',
                              name:  'Retail',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '56d6528b-01ac-435e-a4f9-cde4c0892960',
                              name:  'Hospices',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '9f71d5e3-4cfa-46a0-8506-a4f4d74106dc',
                              name:  'Reception/Customer  Services',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  3  ],
                    active:  true,
                    contactPerson:  'Rachel  Todd',
                    contactEmail:  'rtodd@willowburnhospice.org.uk',
                    contactTelephone:  '01207  529  224',
                    address:  '',
                    hours:  'Minimum  of  4  hours  per  week',
                    startDate:  2022-01-23T00:00:00.000Z,
                    endDate:  2022-12-31T00:00:00.000Z,
                    whatYouWillBeDoing:
                      '•\tServing  customers,  sorting  stock,  cash  handling  and  steaming  clothes.\n•\tThis  is  a  great  way  to  meet  new  people  and  get  to  know  our  community  whilst  supporting  Willow  Burn  Hospice.\n•\tIf  you  have  a  few  hours  to  spare  please  apply  via  the  form  below',
                    skillsExperienceAndQualitiesNeeded:
                      '•\tGood  communication  skills\n•\tEnergetic  and  enthusiastic\n•\tTeam  player\n•\tStrong  interpersonal  skills\n•\tTact  &  diplomacy  in  dealing  with  a  variety  of  situations\n•\tSelf-awareness  and  able  to  use  initiative\n•\tCaring  and  compassionate  approach\n•\tGood  understanding  of  equality  and  diversity\n',
                    whenAndWhere:
                      '74A  Front  Street,  Chester  Le  Street,  DH3  3BB\n94  Front  St,  Stanley  DH9  0HU\n2a,  Victoria  Centre,  Consett  DH8  5JU',
                    supportOfferedExpenses:
                      '-  Training  and  support  available\n-  Volunteer  Passport  Mandatory  E-Learning\n-  Volunteer  Expenses  Offered\n',
                    volunteerBenefits:
                      '•\tGain  confidence\n•\tMake  a  difference\n•\tMeet  people\n•\tBe  part  of  a  community\n•\tLearn  new  skills\n•\tTake  on  a  challenge\n•\tHave  fun\nThroughout  the  year,  Willow  Burn  also  offers  volunteers  a  number  of  benefits  to  say  thank  you  for  your  dedication  and  to  offer  you  the  opportunity  to  steer  your  volunteer  journey:\n•\tA  monthly  volunteer  bulletin\n•\tA  quarterly  Willow  Burn  Newsletter\n•\tA  yearly  volunteer  survey\n•\tTwo  annual  celebration  events\n•\t10%  off  in  the  Willows  Café  for  all  volunteers  with  your  ID\n•\tThe  Volunteer  Training  Passport\n',
                    otherInfo:
                      'Minimum  two  days  per  week\nShop  is  open  Monday  to  Saturday\n',
                    urlFragment:  'retail-volunteers-1054',
                    websiteLink:  ''  },
                {  _id:  '1055',
                    name:  'Retail  Duty  Volunteers',
                    shortDescription:
                      'Have  you  ever  wanted  to…\nMeet  new  people?  Gain  retail  experience?\nHelp  out  a  local  hospice?  Raise  vital  funds?\nVolunteer  in  our  shop  in  Chester-le-Street  shop  and  you  can  achieve  all  of  that  in  just  two  days!\n\nWe  are  looking  for  Retail  Duty  Volunteers  to  join  the  team  for  two  days  a  week,  to  support  the  Manager  with  the  day-to-day  operation  of  the  shop  and  to  help  maximise  income  to  fund  our  vital  end  of  life  services.\n',
                    created:  2020-07-13T16:00:58.638Z,
                    orgId:  '10052',
                    locations:
                      [  {  _id:  '82253aa4-1b3f-4ebb-84f9-03e9636d7d7e',  name:  'Consett'  },
                          {  _id:  'a6875959-aadd-4224-b34b-6c8c0a3a2fc8',
                              name:  'Chester  le  Street'  },
                          {  _id:  'f4d2a5d6-487d-428d-89af-e519d70cf2fd',  name:  'Stanley'  },
                          [length]:  3  ],
                    jobTypes:
                      [  {  _id:  '28af3def-7db3-4361-8145-41b343cdaf37',
                              name:  'Retail',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '56d6528b-01ac-435e-a4f9-cde4c0892960',
                              name:  'Hospices',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '9f71d5e3-4cfa-46a0-8506-a4f4d74106dc',
                              name:  'Reception/Customer  Services',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  3  ],
                    active:  true,
                    contactPerson:  'Rachel  Todd',
                    contactEmail:  'rtodd@willowburnhospice.org.uk',
                    contactTelephone:  '01207  529  224',
                    address:  '',
                    hours:  'Minimum  of  one  day  per  week',
                    startDate:  2022-01-23T00:00:00.000Z,
                    endDate:  2022-12-31T00:00:00.000Z,
                    whatYouWillBeDoing:
                      'To  support  the  Retail  Manager  in  the  day  to  day  operations,  consistency  of  standards  and  service  provided  to  our  donators  and  customers.  To  be  able  to  provide  duty  cover  in  the  absence  and  provide  leadership  to  the  team  of  volunteers.\nKey  Responsibilities\n•\tAttend  moving  and  handling  and  Health  and  Safety  training,  including  annual  reviews  and  updates.\n•\tUndertake  initial  training  completing  the  Duty  Volunteer  workbook  and  to  keep  training  up  to  date  in  the  future.\n•\tProviding  support  to  the  Retail  Supervisor  in  the  day  to  day  operations  of  the  shop  and  to  support  the  implementation  of  change  to  policies  and  procedures.\n•\tCarry  out  all  Health  and  Safety  checks  in  the  shop  whilst  on  duty,  and  to  complete  any  supporting  paperwork.\n•\tTo  communicate  any  accidents,  incidents  or  near  misses.\n•\tTo  report  any  Health  and  Safety,  operational  or  security  issues.\n•\tEnsure  that  all  cash  and  stock  is  handled  safely.\n•\tTo  provide  Duty  cover  in  the  Retail  Supervisors  absence.\n•\tTo  support  other  volunteers  with  training  and  guidance.\n•\tCarry  out  all  paperwork  and  operational  procedures  to  ensure  consistent  standards  and  service  is  provided  to  Customers,  Volunteers  and  other  Willow  Burn  colleagues.\n•\tTo  respect  the  privacy  and  confidentiality  of  all  patients  and  customers  at  all  times  as  per  the  volunteer  confidentiality  policy.\n•\tEnsure  effective  communication  with  all  departments  to  ensure  the  needs  of  all  patients  and  customers  are  the  priority  at  all  times.\n',
                    skillsExperienceAndQualitiesNeeded:
                      '•\tGood  communication  skills\n•\tTeam  Player\n•\tGood  sense  of  humour\n•\tStrong  interpersonal  skills\n•\tTact  and  diplomacy  in  dealing  with  a  variety  of  situations\n•\tSelf-awareness  and  able  to  use  initiative\n•\tCaring  and  compassionate  approach\n•\tGood  understanding  of  equality  and  diversity\n•\tAbility  to  carry  out  safe  manual  handling\n•\tTo  be  Health  and  Safety  conscious\n•\tExcellent  customer  service  skills\n•\tAbility  to  lead  a  team\n•\tOrganisational  skill\n',
                    whenAndWhere:
                      '74A  Front  Street,  Chester  Le  Street,  DH3  3BB\n94  Front  St,  Stanley  DH9  0HU\n2a,  Victoria  Centre,  Consett  DH8  5JU',
                    supportOfferedExpenses:
                      '-  Role  Training  and  support  available\n-  Volunteer  Passport  (mandatory  e-learning)\n-  Volunteer  Travel  Expenses  offered\n',
                    volunteerBenefits:
                      '•\tGain  confidence\n•\tMake  a  difference\n•\tMeet  people\n•\tBe  part  of  a  community\n•\tLearn  new  skills\n•\tTake  on  a  challenge\n•\tHave  fun\nThroughout  the  year,  Willow  Burn  also  offers  volunteers  a  number  of  benefits  to  say  thank  you  for  your  dedication  and  to  offer  you  the  opportunity  to  steer  your  volunteer  journey:\n•\tA  monthly  volunteer  bulletin\n•\tA  quarterly  Willow  Burn  Newsletter\n•\tA  yearly  volunteer  survey\n•\tTwo  annual  celebration  events\n•\t10%  off  in  the  Willows  Café  for  all  volunteers  with  your  ID\n•\tThe  Volunteer  Training  Passport\n',
                    otherInfo:
                      'Minimum  one  day  per  week\nShop  is  open  Monday  to  Saturday\n',
                    urlFragment:  'retail-duty-volunteers-1055',
                    websiteLink:  ''  },
                {  _id:  '1056',
                    name:  'Gardener',
                    shortDescription:
                      'Interested  in  gardening?  Could  you  share  your  skills  to  help  your  local  Hospice  to  flourish?\nJoin  our  wonderful  team  of  Gardening  Volunteers  and  make  a  difference  today.\n\nWe  are  looking  for  Gardening  Volunteers  to  join  an  established  team  to  maintain  the  outdoor  areas  and  to  create  an  attractive,  welcoming  exterior  in  keeping  with  the  high  standards  of  the  Willow  Burn  Hospice.\n',
                    created:  2020-07-13T16:03:25.179Z,
                    orgId:  '10052',
                    locations:
                      [  {  _id:  'f4d2a5d6-487d-428d-89af-e519d70cf2fd',  name:  'Stanley'  },
                          [length]:  1  ],
                    jobTypes:
                      [  {  _id:  '56d6528b-01ac-435e-a4f9-cde4c0892960',
                              name:  'Hospices',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '70f5e571-db1d-4808-bf77-bf825b4ab358',
                              name:  'Gardening',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '9e6390cf-e418-48ef-ab7b-8888609943d3',
                              name:  'Outdoors',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  3  ],
                    active:  true,
                    contactPerson:  'Rachel  Todd',
                    contactEmail:  'rtodd@willowburnhospice.org.uk',
                    contactTelephone:  '01207  529  224',
                    address:  '',
                    hours:  'Various  and  Flexible',
                    startDate:  2022-01-23T00:00:00.000Z,
                    endDate:  2022-12-31T00:00:00.000Z,
                    whatYouWillBeDoing:
                      '•\tSign  in  and  out  in  main  building  before  and  on  completion  of  work\n•\tAttend  moving  and  handling  and  health  and  safety  training,  including  annual  reviews  and  updates\n•\tMaintain  and  keep  tidy  the  grassed  areas\n•\tDevelop  and  maintain  flower  beds,  remembrance  garden  and  help  to  grow  stock  for  the  new  Potting  Shed.\n•\tKeep  gardening  equipment  in  good  repair\n•\tHave  an  awareness  of  those  using  the  facilities  and  keep  disruption  to  a  minimum\n•\tRespect  the  privacy  and  confidentiality  of  all  patients  and  their  families  at  all  times  as  per  the  volunteer  confidentiality  policy\n',
                    skillsExperienceAndQualitiesNeeded:
                      '•\tInterest  and  knowledge  of  basic  gardening  skills\n•\tAwareness  of  health  and  safety  issues  in  the  outdoors  and  in  the  use  of  gardening  equipment\n•\tSelf  awareness  and  able  to  use  initiative\n•\tGood  communication  skills\n•\tTeam  player\n•\tTact  &  diplomacy  in  dealing  with  a  variety  of  situations\n',
                    whenAndWhere:  'Willow  Burn  Hospice,  Howden  Bank,  Lanchester,  DH8  0QS\n',
                    supportOfferedExpenses:  '-\tTraining  and  support  available\n-\tVolunteer  Expenses\n',
                    volunteerBenefits:
                      '•\tGain  confidence\n•\tMake  a  difference\n•\tMeet  people\n•\tBe  part  of  a  community\n•\tLearn  new  skills\n•\tTake  on  a  challenge\n•\tHave  fun\nThroughout  the  year,  Willow  Burn  also  offers  volunteers  a  number  of  benefits  to  say  thank  you  for  your  dedication  and  to  offer  you  the  opportunity  to  steer  your  volunteer  journey:\n•\tA  monthly  volunteer  bulletin\n•\tA  quarterly  Willow  Burn  Newsletter\n•\tA  yearly  volunteer  survey\n•\tTwo  annual  celebration  events\n•\t10%  off  in  the  Willows  Café  for  all  volunteers  with  your  ID\n•\tThe  Volunteer  Training  Passport\n',
                    otherInfo:  'Days  needed  Monday,  Tuesday,  Thursday,  Friday',
                    urlFragment:  'gardener-1056',
                    websiteLink:  ''  },
                {  _id:  '1092',
                    name:  'Cafe  Assistant  Volunteer',
                    shortDescription:
                      'The  Willows  Café  is  at  the  heart  of  the  community  and  is  a  welcoming  safe  space  for  everyone  to  come  and  have  a  hot  meal,  meet  people  and  find  out  what  is  going  on  in  the  local  community.  It  is  a  friendly  and  bustling  meeting  place  offering  home-cooked  food  to  generate  income  for  Willow  Burn  Hospice.  \nThe  cafe  is  open,  Monday  to  Friday  10:00am  -  2:30pm.  We  serve  tasty  home  cooked  food,  with  a  varied  menu  of  breakfasts,  lunches,  snacks,  hot  meals  and  drinks.  Monthly  theme  afternoons  have  been  extremely  popular  and  are  always  sold  out.  This  all  makes  it  a  very  varied  place  to  volunteer.\n',
                    created:  2020-08-26T16:38:21.456Z,
                    orgId:  '10052',
                    locations:
                      [  {  _id:  'f4d2a5d6-487d-428d-89af-e519d70cf2fd',  name:  'Stanley'  },
                          [length]:  1  ],
                    jobTypes:
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                              name:  'Catering/Cooking',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '9f71d5e3-4cfa-46a0-8506-a4f4d74106dc',
                              name:  'Reception/Customer  Services',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  'dc56b74f-c662-42bc-af4e-246243d7eac0',
                              name:  'Health  &  Social  Care',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  3  ],
                    active:  true,
                    contactPerson:  'Rachel  Todd',
                    contactEmail:  'rtodd@willowburnhospice.org.uk',
                    contactTelephone:  '01207  529  224',
                    address:  'Willow  Burn  Hospice,  Howden  Bank,  Lanchester,  DH7  0QS',
                    hours:  'Minimum  4  hours  per  week',
                    startDate:  2022-01-23T16:38:21.456Z,
                    endDate:  2022-12-31T00:00:00.000Z,
                    whatYouWillBeDoing:
                      '•\tTo  provide  a  warm  and  welcoming  atmosphere  for  our  customers.  \n•\tAssisting  the  café  team  in  day  to  day  running  of  the  cafe.  \n•\tServing  customers  promptly,  courteously  and  with  a  smile.  \n•\tTo  ensure  the  tables  and  surrounding  area  are  clean  and  tidy  \n•\tAble  to  take  orders,  operate  the  till  and  handle  the  money.  \n•\tLearn  to  prepare  drinks  and  food  as  required.  \n•\tAble  to  undertake  serving  food  and  drinks.  \n•\tTo  undertake  any  other  tasks  as  requested  or  appropriate  with  nature  of  the  role.  \n  \n',
                    skillsExperienceAndQualitiesNeeded:
                      '•\tExcellent  organisational  skills\n•\tWillingness  to  complete  Food  Hygiene  Level  2  and  mandatory  training\n•\tAccuracy  and  attention  to  detail\n•\tGood  communication  skills\n•\tTeam  player\n•\tFlexible  approach  to  working\n•\tStrong  interpersonal  skills\n•\tTact  and  diplomacy  in  dealing  with  a  variety  of  situations\n•\tSelf-awareness  and  able  to  use  initiative\n•\tGood  understanding  of  equality  and  diversity\n',
                    supportOfferedExpenses:
                      'Mandatory  Training\nLevel  2  Food  Hygiene\nTravel  expenses  offere',
                    volunteerBenefits:
                      '•  A  monthly  volunteer  bulletin\n•  A  quarterly  Willow  Burn  Newsletter\n•  A  yearly  volunteer  survey\n•  Two  annual  celebration  events\n•  10%  off  in  the  Willows  Café  for  all  volunteers  with  your  ID\n•  The  Volunteer  Training  Passport',
                    whenAndWhere:
                      'The  Willows  Café  -  Willow  Burn  Hospice\nOpportunities  available  Monday,  Tuesday,  Thursday,  Friday  and  Saturday  between  10.00am  -  2.30pm',
                    otherInfo:  '',
                    urlFragment:  'cafe-assistant-volunteer-1092',
                    websiteLink:  ''  },
                {  _id:  '1233',
                    name:  'Digital  Marketing  Volunteer',
                    shortDescription:
                      'The  Marketing  and  Communications  Volunteer  will  be  part  of  the  Income  Generation  and  Marketing  Department  and  will  be  responsible  for  assisting  the  team  in  all  aspects  of  marketing  and  communications  for  Willow  Burn  Hospice',
                    created:  2022-01-23T16:54:06.169Z,
                    orgId:  '10052',
                    locations:
                      [  {  _id:  'f4d2a5d6-487d-428d-89af-e519d70cf2fd',  name:  'Stanley'  },
                          {  _id:  'f7b8988a-2b62-4bce-b14b-537c98426724',
                              name:  'Volunteering  from  Home  '  },
                          [length]:  2  ],
                    jobTypes:
                      [  {  _id:  '19a1443e-0e59-423a-bddb-7835297bb660',
                              name:  'Marketing  &  Communications',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  1  ],
                    active:  true,
                    contactPerson:  'Rachel  Todd',
                    contactEmail:  'rtodd@willowburnhospice.org.uk',
                    contactTelephone:  '01207  529  224',
                    address:  '',
                    hours:  'Various  and  Flexible',
                    websiteLink:  '',
                    startDate:  2022-01-23T16:54:06.169Z,
                    endDate:  2022-12-31T00:00:00.000Z,
                    whatYouWillBeDoing:
                      '•\tAssist  in  the  digital  media  marketing  including  social  media  and  managing  the  website,  to  ensure  Willow  Burn  are  promoting  the  cause  effectively,  ensuring  the  website  is  kept  up  to  date  at  all  times\n•\tContinually  raise  the  profile  of  the  Hospice  and  champion  all  aspects  of  the  charities  work\n•\tProactively  assist  in  providing  marketing  and  communications  across  the  hospice,  publicising  services  and  fundraising  activities  to  individuals,  organisations  and  corporate  bodies\n•\tAssist  with  writing  copy  for  inclusion  in  local  community  magazines\n•\tAssist  with  the  writing  of  all  hospice  publications\n•\tSupport  the  income  generation  team  as  requested\n',
                    skillsExperienceAndQualitiesNeeded:
                      '•\tEffective  written  and  verbal  communication  skills.\n•\tExcellent  customer  service  skills.\n•\tCommunicate  positively  and  effectively\n•\tDemonstrate  a  ‘can  do  ‘attitude.\n•\tSolutions  driven  approach  to  all  tasks\n•\tCurious  innovator  who  encourages  new  ideas,  keenness  to  experiment  and  ensures  ideas  are  implemented.  \n•\tEffective  written  and  verbal  communications.\n•\tAbility  to  work  independently  without  constant  supervision  in  delivering  role  outcomes.\n•\tExcellent  IT  skills  including  Excel,  Outlook  and  Canva\n',
                    whenAndWhere:
                      'Willow  Burn  Hospice,  Lanchester  and  at  home  volunteering  also  available  once  inducted',
                    supportOfferedExpenses:
                      '-  Training  in  all  of  the  marketing  procedures  including  social  media,  website  and  Donorflex  database\n-  Travel  expenses  available',
                    volunteerBenefits:
                      'Throughout  the  year,  Willow  Burn  also  offers  volunteers  a  number  of  benefits  to  say  thank  you  for  your  dedication  and  to  offer  you  the  opportunity  to  steer  your  volunteer  journey:\n-  A  bi-monthly  volunteer  bulletin\n-  A  quarterly  Willow  Burn  Newsletter\n-  A  yearly  volunteer  survey\n-Two  annual  celebration  events\n-  10%  off  in  the  Willow  Burn  Shops  and  a  special  volunteer  menu  in  the  Willows  Café  for  all  volunteers  with  your  ID',
                    otherInfo:  '',
                    urlFragment:  'digital-marketing-volunteer-1233'  },
                {  _id:  '1234',
                    name:  'Digital  Retail  /  Ecommerce  Volunteer',
                    shortDescription:
                      'To  assist  the  Head  of  Retail  to  sort  and  record  stock  for  sale  on  the  Thriftify  shop  whilst  delivering  the  highest  level  of  customer  service',
                    created:  2022-01-23T17:21:27.651Z,
                    orgId:  '10052',
                    locations:
                      [  {  _id:  'f4d2a5d6-487d-428d-89af-e519d70cf2fd',  name:  'Stanley'  },
                          {  _id:  'f7b8988a-2b62-4bce-b14b-537c98426724',
                              name:  'Volunteering  from  Home  '  },
                          [length]:  2  ],
                    jobTypes:
                      [  {  _id:  '10b1c46c-1b6a-404f-ac3b-ecf8b104a691',
                              name:  'Administration/Office',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '19a1443e-0e59-423a-bddb-7835297bb660',
                              name:  'Marketing  &  Communications',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '28af3def-7db3-4361-8145-41b343cdaf37',
                              name:  'Retail',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  3  ],
                    active:  true,
                    contactPerson:  'Rachel  Todd',
                    contactEmail:  'rtodd@willowburnhospice.org.uk',
                    contactTelephone:  '01207  529  224',
                    address:  '',
                    hours:  'Various  and  Flexible',
                    websiteLink:  '',
                    startDate:  2022-01-23T17:21:27.651Z,
                    endDate:  2022-12-31T00:00:00.000Z,
                    volunteerBenefits:
                      'Throughout  the  year,  Willow  Burn  also  offers  volunteers  a  number  of  benefits  to  say  thank  you  for  your  dedication  and  to  offer  you  the  opportunity  to  steer  your  volunteer  journey:\n\n-  A  bi-monthly  volunteer  bulletin\n-  A  quarterly  Willow  Burn  Newsletter\n-  A  yearly  volunteer  survey\n-  Two  annual  celebration  events\n-10%  off  in  the  Willow  Burn  Shops  and  a  special  volunteer  menu  in  the  Willows  Café  for  all  volunteers  with  your  ID\n-  The  Volunteer  Training  Passport',
                    supportOfferedExpenses:
                      'Volunteer  Passport  Mandatory  Training  (e-learning)\nTraining  in  social  media  and  use  of  Thriftify  for  e-commerce\nTravel  expenses  offered',
                    whenAndWhere:  'Willow  Burn  Hospice,  Lanchester',
                    skillsExperienceAndQualitiesNeeded:
                      '-  Excellent  organisational  skills\n-  Accuracy  and  attention  to  detail\n-  Good  communication  skills\n-  Team  player\n-Flexible  approach  to  working\n-  Strong  interpersonal  skills\n-  Tact  and  diplomacy  in  dealing  with  a  variety  of  situations\n-  Self-awareness  and  able  to  use  initiative\n-  Good  understanding  of  equality  and  diversity',
                    whatYouWillBeDoing:
                      '-  Assist  the  Head  of  Retail/Marketing  Communications  Manager  to  find  suitable  stock  nd  arecording  details  for  listing  on  the  online  shops,  we  currently  use  Thriftify.\n-  Upload  items  for  sale  on  the  Thriftify  shop  or  other  online  shops.\n-  Assist  in  the  packing  and  posting  of  products  that  have  been  sold  on  the  website\n-  Assist  the  Head  of  Retail/Marketing  Communications  Manager  in  sorting  new  and  rotating  old  stock.\n-  Work  with  the  Marketing  Communications  Manager  to  create  social  media  and  website  content  about  charity  retail,  to  encourage  new  shoppers  online  and  in  the  charity  shops.\n-  Ensure  the  online  retail  storage  area  is  clean  and  tidy  which  may  involve  hoovering,  dusting  and  cleaning/washing  dishes\n-  Work  as  part  of  a  team  to  ensure  the  smooth  running  of  the  Thriftify  shop  and  an  excellent  experience  for  Willow  Burn  customers.',
                    otherInfo:  '',
                    urlFragment:  'digital-retail-%2F-ecommerce-volunteer-1234'  },
                {  _id:  '1235',
                    name:  'Brand  Ambassador  Volunteers',
                    shortDescription:
                      'The  ambassador  is  a  volunteer  from  Willow  Burn  who  is  passionate  about  volunteering  and  fundraising.  Ambassador  responsibilities  fall  into  three  categories:  encouraging  fundraising  and  capturing  donations,  recruiting  volunteers  and  sharing  key  messages  about  Willow  Burn.\n\nThis  role  will  take  place  in  your  town  or  village.',
                    created:  2022-01-23T17:48:39.328Z,
                    orgId:  '10052',
                    locations:
                      [  {  _id:  '82253aa4-1b3f-4ebb-84f9-03e9636d7d7e',  name:  'Consett'  },
                          {  _id:  'a6875959-aadd-4224-b34b-6c8c0a3a2fc8',
                              name:  'Chester  le  Street'  },
                          {  _id:  'f4d2a5d6-487d-428d-89af-e519d70cf2fd',  name:  'Stanley'  },
                          {  _id:  'f7b8988a-2b62-4bce-b14b-537c98426724',
                              name:  'Volunteering  from  Home  '  },
                          {  _id:  'fb8f49ef-9a3a-40d6-bdac-f63a2590e544',
                              name:  'Durham  City'  },
                          [length]:  5  ],
                    jobTypes:
                      [  {  _id:  '19a1443e-0e59-423a-bddb-7835297bb660',
                              name:  'Marketing  &  Communications',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  1  ],
                    active:  true,
                    contactPerson:  'Rachel  Todd',
                    contactEmail:  'rtodd@willowburnhospice.org.uk',
                    contactTelephone:  '01207  529  224',
                    address:  '',
                    hours:  'Various,  Seasonal,  Flexible',
                    websiteLink:  '',
                    startDate:  2022-01-23T17:48:39.328Z,
                    endDate:  2022-12-31T00:00:00.000Z,
                    whatYouWillBeDoing:
                      '-  Work  with  the  Marketing  and  Fundraising  Team  to  share  Willow  Burn  messaging  within  Derwentside.\n-  Make  appointments  to  see  the  relevant  organisations  in  the  community,  following  the  direction  of  the  Marketing  and  Fundraising  Team.\n-  Liaise  with  the  Marketing  and  Fundraising  Team  for  appropriate  marketing  materials.\n-  Ensure  any  potential  volunteers  details  are  passed  on  the  Marketing  Communications  Manager  for  processing.\n-  Ensure  any  fundraising  activities  are  passed  to  the  Fundraiser  for  support.\n-Represent  volunteering  at  key  events  throughout  the  year  to  encourage  recruitment  of  new  volunteers  (or  encourage  a  member  of  the  volunteer  team  to  attend).\n-  Take  customer  satisfaction  surveys  at  Willow  Burn  events.\n-  Identify  and  mentor  other  potential  Ambassadors\n',
                    skillsExperienceAndQualitiesNeeded:
                      '-  Good  communication  skills  with  a  broad  spectrum  of  professionals\n-  Team  player\n-  Flexible  approach  to  working\n-  Strong  interpersonal  skills\n-  Tact  and  diplomacy  in  dealing  with  a  variety  of  situations\n-  Self-awareness  and  able  to  use  initiative\n-  Good  sense  of  humour\n-  Good  understanding  of  equality  and  diversity\n',
                    whenAndWhere:  '  Your  Town/Village',
                    supportOfferedExpenses:
                      '-  Volunteer  Passport  Mandatory  E-learning\n-  Travel  expenses  offered\n-  Marketing  and  presentation  support',
                    volunteerBenefits:
                      'Throughout  the  year,  Willow  Burn  also  offers  volunteers  a  number  of  benefits  to  say  thank  you  for  your  dedication  and  to  offer  you  the  opportunity  to  steer  your  volunteer  journey:\n-  A  bi-monthly  volunteer  bulletin\n-  A  quarterly  Willow  Burn  Newsletter\n-  A  yearly  volunteer  survey\n-Two  annual  celebration  events\n-  10%  off  in  the  Willow  Burn  Shops  and  a  special  volunteer  menu  in  the  Willows  Café  for  all  volunteers  with  your  ID',
                    otherInfo:  '',
                    urlFragment:  'brand-ambassador-volunteers-1235'  },
                [length]:  7  ]  },
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