Cafe Assistant Volunteer


The Willows Café is at the heart of the community and is a welcoming safe space for everyone to come and have a hot meal, meet people and find out what is going on in the local community. It is a friendly and bustling meeting place offering home-cooked food to generate income for Willow Burn Hospice.
The cafe is open, Monday to Friday 10:00am - 2:30pm. We serve tasty home cooked food, with a varied menu of breakfasts, lunches, snacks, hot meals and drinks. Monthly theme afternoons have been extremely popular and are always sold out. This all makes it a very varied place to volunteer.


• To provide a warm and welcoming atmosphere for our customers.
• Assisting the café team in day to day running of the cafe.
• Serving customers promptly, courteously and with a smile.
• To ensure the tables and surrounding area are clean and tidy
• Able to take orders, operate the till and handle the money.
• Learn to prepare drinks and food as required.
• Able to undertake serving food and drinks.
• To undertake any other tasks as requested or appropriate with nature of the role.

Skills & Qualities

• Excellent organisational skills
• Willingness to complete Food Hygiene Level 2 and mandatory training
• Accuracy and attention to detail
• Good communication skills
• Team player
• Flexible approach to working
• Strong interpersonal skills
• Tact and diplomacy in dealing with a variety of situations
• Self-awareness and able to use initiative
• Good understanding of equality and diversity

When & Where?

The Willows Café - Willow Burn Hospice
Opportunities available Monday, Tuesday, Thursday, Friday and Saturday between 10.00am - 2.30pm

Training and Support Offered/Expenses

Mandatory Training
Level 2 Food Hygiene
Travel expenses offere

Volunteer Benefits

• A monthly volunteer bulletin
• A quarterly Willow Burn Newsletter
• A yearly volunteer survey
• Two annual celebration events
• 10% off in the Willows Café for all volunteers with your ID
• The Volunteer Training Passport

Other Information
Willow Burn Hospice Logo
Willow Burn Hospice More information
Hours: Minimum 4 hours per week Type: Catering/Cooking, Reception/Customer Services, Health & Social Care
Recognition of Quality Volunteer Experience

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