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name: 'Victim Support Witness Service',
email: 'danny.wood@victimsupport.org.uk',
type: 'Charity',
telephone: '07703979701',
contactPerson: 'Danny Wood',
website: 'www.victimsupport.org.uk ',
description:
'The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. ',
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name: 'Witness Service Court Based Volunteer',
shortDescription:
'To provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed.',
created: 2026-04-14T15:08:05.076Z,
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contactPerson: 'Danny Wood',
contactEmail: 'Danny.Wood@victimsupport.org.uk',
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whatYouWillBeDoing:
'•\tProvide support to witnesses who are attending court to give evidence.\n•\tProvide practical information about court procedures.\n•\tSignpost witnesses to additional support if required.\n•\tSupport victims and witnesses by providing emotional reassurance.\n•\tShow witnesses around the courtroom before a trial (outside London) to help them feel more informed.\n•\tAccompany witnesses in the courtroom on trial day if permitted.\n•\tEnsure safeguarding concerns are appropriately escalated.\n•\tComplete necessary paperwork to record and evaluate the service.\n•\tWork collaboratively with Team Leaders, volunteers and the wider Court Team to maintain quality support for witnesses.\n•\tTravel to different locations within your area if required.\n\nRole Objectives:\n•\tInformation is provided in line with the Witness Charter to enable victims and witnesses to move beyond the effects of crime.\n•\tProvide high quality support to enable victims and witnesses feel informed and supported.\n•\tSignpost to additional services and ensure safeguarding concerns are appropriately escalated.\n\nYou will be required to complete all mandatory foundation e-learning as per organisational policy\n\nYou will be required to complete Witness Service Core Learning, including e-learning modules and three days of facilitator-led training.\n',
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'Excellent communication skills\nAbility to communicate via telephone, face to face, video calls\nKnowledge of the Criminal Justice System would be helpful but is not necessary as training will be provided.\n',
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supportOfferedExpenses: 'Full training provided',
whenAndWhere: '1 day per week (9am - 5pm), Court locations to be agreed',
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endDate: 2027-04-13T00:00:00.000Z,
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{ _id: '1845',
name: 'Witness Service Outreach Volunteer',
shortDescription:
'To provide support to vulnerable and intimidated witnesses when they are attending court as well as pre-trial, post-trial, and outreach support.',
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whatYouWillBeDoing:
'•\tContact witnesses in line with the relevant referral information.\n•\tMaintain contact with witnesses before the trial including completing the Pre-Trial Visits (PTV’s).\n•\tAssess and support witnesses needs pre-trial, during PTV’s, during trial and post-trial.\n•\tAccompany witnesses in the courtroom on trial day if permitted.\n•\tEnsure safeguarding concerns are appropriately escalated.\n•\tSignpost witnesses to additional support if required.\n•\tWork collaboratively with Team Leaders, volunteers and the wider Court Team to maintain quality support for witnesses.\n•\tEscalate issues to line managers which may affect the witness attending court of the administration of justice.\n•\tProvide witnesses with information about their rights and entitlements as per the Witness Charter.\n\nRole Objectives:\n•\tInformation is provided in line with the Witness Charter to enable victims and witnesses to move beyond the effects of crime.\n•\tPre-Trial and post-trial visits are completed and outreach support provided.\n•\tSignpost to additional services and ensure safeguarding concerns are appropriately escalated.\n\nYou will be required to complete all mandatory foundation e-learning as per organisational policy\n\nYou will be required to complete Witness Service Core Learning, including e-learning modules and three days of facilitator-led training.',
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