Locomotion

The National Railway Museum and Locomotion are dedicated to telling the story of railways through the medium of the national collection of railway artefacts, images and records. The common threads throughout the NRM's work are to provide for users enjoyment and education, access and equality.

Active opportunities

Visitor Ambassador

Shildon  
View this opportunity

DEBUG

{  SEO:  undefined,
    AuraDebugRenderer:  {  depth:  8,  showRequest:  false  },
    OrganisationInfo:
      {  _id:  '10140',
          name:  'Locomotion',
          email:  'Katrina.Ferguson@ScienceMuseum.ac.uk',
          type:  'Other  Not  For  Profit',
          telephone:  '01904  685  789',
          contactPerson:  'Katrina  Ferguson',
          website:  'https://www.locomotion.org.uk/',
          description:
            'The  National  Railway  Museum  and  Locomotion  are  dedicated  to  telling  the  story  of  railways  through  the  medium  of  the  national  collection  of  railway  artefacts,  images  and  records.    The  common  threads  throughout  the  NRM\'s  work  are  to  provide  for  users  enjoyment  and  education,  access  and  equality.',
          logoImage:
            '/public/imagestore/bypath/2020/07/21/4a1d81c67c7ab165e818cb760897d202',
          urlFragment:  'locomotion-10140',
          hasKiteMark:  false,
          jobs:
            [  {  _id:  '1471',
                    name:  'Visitor  Ambassador',
                    shortDescription:
                      'Inspire  our  visitors!\n\nAs  a  Visitor  Ambassador  volunteer,  you  will  help  ensure  that  all  visitors  have  an  enjoyable  time  with  us  during  our  Summer  Celebration.  You  will  be  the  friendly  and  welcoming  face  of  the  museum,  sharing  the  knowledge  that  you  will  learn  about  our  collection,  facilities,  visitor  journey  and  how  we’re  commemorating  the  200th  anniversary  of  the  modern  railway.  \n\nDuring  this  exciting  year  of  railway  celebrations,  you  will  be  part  of  a  supportive  team  of  colleagues,  gaining  customer  service  experience  and  building  your  confidence  in  a  stimulating  environment.  You  will  help  greet  visitors,  anticipate  and  respond  to  their  needs,  and  listen  to  their  feedback.\n\nWe  ask  our  Visitor  Ambassadors  to  commit  to  short  sessions  of  2-3  hours  at  a  time  as  often  as  they  are  able  between  July  and  September.  Seating  can  be  provided.  \n',
                    created:  2023-06-14T12:05:48.229Z,
                    orgId:  '10140',
                    locations:
                      [  {  _id:  '1c75da68-c671-4d4f-81fc-c1a401f0d08c',  name:  'Shildon'  },
                          [length]:  1  ],
                    jobTypes:
                      [  {  _id:  '07460d35-38d1-49b5-8b4c-3c6a913eb281',
                              name:  'Museums/Heritage',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '99a39a96-1c36-48fc-aec5-db2f7c891d11',
                              name:  'Tourism',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '9f71d5e3-4cfa-46a0-8506-a4f4d74106dc',
                              name:  'Reception/Customer  Services',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  3  ],
                    active:  true,
                    contactPerson:  'Katrina  Ferguson',
                    contactEmail:  'volunteer.nrm@railwaymuseum.org.uk',
                    contactTelephone:  '+44  (0)1904  686248  ',
                    address:  'Locomotion,  Shildon,  DL4  2RE',
                    hours:  'Flexible',
                    websiteLink:  'https://www.locomotion.org.uk/home',
                    startDate:  2025-06-15T00:00:00.000Z,
                    endDate:  2025-10-01T00:00:00.000Z,
                    whatYouWillBeDoing:
                      'In  this  role  you’ll:  \n•\tBe  the  friendly  face  of  the  museum,  ensuring  all  visitors  feel  welcome\n•\tAssist  with  the  flow  of  visitors  into  the  museum  and  steward  our  exhibition  spaces\n•\tShare  insights  and  stories  related  to  the  collection\n•\tBe  informed  of  all  facilities,  events  and  exhibitions  taking  place  across  the  site,  and  actively  promote  these  to  enhance  the  visitor  experience  and  encourage  repeat  visits\n•\tAnswer  visitor  queries  or  seek  the  assistance  of  those  who  can  do  so\n•\tProvide  feedback  and  advice  on  the  daily  activities  of  the  museum  and  the  visitor  experience\n',
                    skillsExperienceAndQualitiesNeeded:
                      'This  role  is  perfect  for  people  who:\n•\tEnjoy  collaborating  with  volunteers  and  staff  as  part  of  a  supportive  team.\n•\tHave  an  enthusiastic  approach  to  delivering  a  positive  visitor  experience.\n•\tAre  eager  to  learn  about  our  museum  and  event  programme  and  are  able  to  communicate  this  information  clearly  to  visitors.\n•\tDemonstrate  an  ability  to  understand  and  follow  safety  procedures\n\nWe  ask  all  volunteers  to  show  inclusive  behaviours,  valuing  everyone’s  contribution,  and  promoting  a  culture  of  openness.      \n',
                    whenAndWhere:
                      'Locomotion,  Shildon,  DL4  2RE\n\nWe  are  open  to  visitors  7-days  a  week,  10.00-17.00.',
                    supportOfferedExpenses:
                      'A  site  induction  and  training  for  the  role  will  be  provided.  Optional  additional  Inspiring  Service  training  will  also  be  offered.  \n\nHealth  &  Safety  training  will  also  be  provided,  along  with  information  around  our  safeguarding  guidelines  and  basic  rail  safety',
                    otherInfo:
                      'To  volunteer  in  this  role  you  must  be  18  or  over.\n\nIf  successful  we’ll  request  a  basic  criminal  record  check.  We’ll  arrange  and  process  this  for  you  and  will  cover  all  the  costs.    \n\nWe  are  legally  required  to  ensure  all  volunteers  from  overseas  have  the  right  to  volunteer  in  the  UK,  so  please  check  your  visa  before  applying.\n\nInductions  for  the  role  have  been  scheduled  for  Monday  30  June  and  Saturday  5  July.  You  need  to  be  able  to  attend  one  of  these  days.\n\nOur  Inspiring  Service  training  is  scheduled  for  Friday  11  July.\n\n    ',
                    volunteerBenefits:
                      'We  are  part  of  the  northern  museums  volunteering  pass  scheme  which  will  allow  you  to  access  various  discounts  at  other  organisations.  \n\nWe  can  offer  a  reference  upon  request  for  all  volunteers  who  have  supported  the  museum.\n\n',
                    urlFragment:  'visitor-ambassador-1471',
                    under16:  false,
                    under18:  false,
                    accessibilityAndTransport:
                      'Free  car  parking,  accessible  by  train  and  bus.  Travel  expenses  can  be  reimbursed  up  to  £7  per  day  for  private  means  of  transport,  and  up  to  £10  per  day  for  public.  ',
                    lastModified:  2025-06-16T13:21:55.000Z  },
                [length]:  1  ]  },
    contentItem:
      {  _id:  'eaad5c1f-d6ab-42ab-b018-b1cdee87abdd',
          host:  '',
          url:  '/organisation/:fragment',
          contentTypeId:  '3f4ea119-93bb-4fd3-94ee-22be50560da4',
          parts:
            [  {  partName:  'SEO',
                    name:  'SEO',
                    label:  '',
                    isContainer:  false,
                    containerId:  null,
                    containedById:  null,
                    uiGroup:  'SEO',
                    title:  '',
                    description:  '',
                    keywords:  '',
                    canonical:  '',
                    isData:  false,
                    get_content_item:
                      {  [Function]
                          [length]:  0,
                          [name]:  '',
                          [arguments]:  null,
                          [caller]:  null,
                          [prototype]:  {  [constructor]:  [Circular]  }  }  },
                {  partName:  'AuraDebugRenderer',
                    name:  'AuraDebugRenderer',
                    isContainer:  false,
                    containerId:  null,
                    containedById:  null,
                    isData:  null,
                    label:  '',
                    uiGroup:  '',
                    get_content_item:
                      {  [Function]
                          [length]:  0,
                          [name]:  '',
                          [arguments]:  null,
                          [caller]:  null,
                          [prototype]:  {  [constructor]:  [Circular]  }  }  },
                {  partName:  'ContentLoader',
                    name:  'OrganisationInfo',
                    isContainer:  false,
                    containerId:  null,
                    containedById:  null,
                    isData:  false,
                    label:  '',
                    uiGroup:  '',
                    get_content_item:
                      {  [Function]
                          [length]:  0,
                          [name]:  '',
                          [arguments]:  null,
                          [caller]:  null,
                          [prototype]:  {  [constructor]:  [Circular]  }  }  },
                [length]:  3  ],
          languageCode:  '',
          group:  '',
          title:  'Organisation  Page',
          generateUrl:  false,
          uiGroupOrder:  '',
          contentTypeName:  'Organisation',
          translations:  [  [length]:  0  ],
          custom:  false,
          urlPattern:  null  }  }