Durham County Carers Support

Durham County Carers Support is a registered Charity and Company Limited by Guarantee. We are a voluntary organisation that provides free high quality services and support to unpaid Carers over the age of 18 who support someone living in the County Durham and Darlington areas.

We pride ourselves on helping those who help others by offering a range of services from: Carer support; training for Carers; helping to give Carers some extra time to look after their own wellbeing; and to take a break.

Here at Durham County Carers Support we value all of our volunteers no matter how much time they can spare, it can make a big difference to the service we provide. We are your local charity here for local Carers.

Durham County Carers Support
Recognition of Quality Volunteer Experience

Active opportunities

KIT Team Volunteer

Ferryhill   Weardale   Bishop Auckland   Spennymoor   Sedgefield   Peterlee   Seaham   Consett   Crook/Willington   Chester le Street   Teesdale   Newton Aycliffe   Stanley   Volunteering from Home   Durham City  
View this opportunity

Parent Carer Team Volunteer

Ferryhill   Weardale   Bishop Auckland   Spennymoor   Sedgefield   Peterlee   Seaham   Consett   Crook/Willington   Chester le Street   Teesdale   Newton Aycliffe   Stanley   Volunteering from Home   Durham City  
View this opportunity

Connecting Carers Volunteer

Volunteering from Home  
View this opportunity

Welfare Benefit Support Volunteer

Ferryhill   Weardale   Bishop Auckland   Shildon   Spennymoor   Sedgefield   Peterlee   Lanchester   Seaham   Consett   Langley Park   Crook/Willington   Chester le Street   Meadowfield   Teesdale   Newton Aycliffe   Stanley   Durham City  
View this opportunity

Admin Support Volunteer

Spennymoor  
View this opportunity

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          name:  'Durham  County  Carers  Support',
          email:  'Andrea.Emerson@dccarers.org',
          type:  '',
          telephone:  '0191  500  6010',
          contactPerson:  'Andrea  Emerson',
          website:  'https://www.dccarers.org/',
          description:
            'Durham  County  Carers  Support  is  a  registered  Charity  and  Company  Limited  by  Guarantee.    We  are  a  voluntary  organisation  that  provides  free  high  quality  services  and  support  to  unpaid  Carers  over  the  age  of  18  who  support  someone  living  in  the  County  Durham  and  Darlington  areas.  \n\nWe  pride  ourselves  on  helping  those  who  help  others  by  offering  a  range  of  services  from:  Carer  support;  training  for  Carers;  helping  to  give  Carers  some  extra  time  to  look  after  their  own  wellbeing;  and  to  take  a  break.\n\nHere  at  Durham  County  Carers  Support  we  value  all  of  our  volunteers  no  matter  how  much  time  they  can  spare,  it  can  make  a  big  difference  to  the  service  we  provide.  We  are  your  local  charity  here  for  local  Carers.\n',
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                      'Our  Keeping-in-Touch  team  are  looking  for  Volunteers  to  make  one  off  phone  calls  to  Carers  to  engage  them  with  our  support.  This  role  requires  around  3-4  hours  per  week  which  can  be  split  up  if  necessary,  and  can  also  include  early  evenings.  To  be  IT  literate,  the  post  also  includes  a  DBS  check  and  full  training  support.  This  role  can  make  a  huge  difference  in  someone’s  life  by  helping  us  to  offer  vital  support  and  therefore  can  be  very  rewarding  and  can  increase  confidence  or  help  grow  or  gain  new  skills  by  listening  and  actioning  things  to  help  Carers.',
                    created:  2021-01-13T10:37:11.669Z,
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                    contactPerson:  'Andrea  Emerson;  Jessica  Howarth',
                    contactEmail:  'Andrea.Emerson@dccarers.org;  Jessica.howarth@dccarers.org',
                    contactTelephone:  '0191  500  6010',
                    address:  '',
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                    startDate:  2021-05-26T00:00:00.000Z,
                    endDate:  2025-03-31T00:00:00.000Z,
                    whatYouWillBeDoing:
                      'Would  you  be  interested  in  helping  DCCS  to  support  local  unpaid  Carers??  \nOur  Keeping-in-Touch  team  are  looking  for  Volunteers  to  make  one  off  phone  calls  to  Carers  to  re-engage  them  with  our  services  via  a  list  of  questions  and  answers.  The  role  would  require  a  minimum  commitment  of  around  3-4  hours  per  week  and  to  be  IT  literate.  The  post  also  includes  a  DBS  check,  full  training  and  ongoing  support.  This  role  can  make  a  huge  difference  in  someone’s  life  by  helping  us  to  offer  vital  support  and  therefore  can  be  very  rewarding.  ',
                    supportOfferedExpenses:
                      'Full  training  and  support  given  throughout  and  you  will  have  a  named  member  of  staff  for  queries.',
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                      'This  opportunity  can  be  done  from  home  or  once  we  are  able  to  resume  face  to  face  then  can  also  be  done  from  our  office  if  you  preferred.  (During  office  hours)',
                    volunteerBenefits:  '',
                    otherInfo:
                      'For  any  other  information  or  questions  about  this  role  then  please  do  not  hesitate  to  contact  me.',
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                {  _id:  '1112',
                    name:  'Parent  Carer  Team  Volunteer',
                    shortDescription:
                      'We  urgently  need  temporary  or  long  term  Volunteers  to  join  our  Parent  Carer  Team  to  assist  parent  carers  with  completing  DLA  forms  for  children  with  disabilities.    The  role  requires  around  2-3  hours  at  a  time  in  order  to  complete  the  form.  This  is  currently  being  done  over  the  telephone,  it  includes  a  DBS  check  and  full  training  and  support.  This  can  make  a  HUGE  difference  to  the  family  of  a  young  person  with  a  disability  and  offers  a  very  enriching  volunteering  role.\n\nIf  you  are  interested  in  hearing  more  about  this  or  any  of  our  exciting  opportunities,  please  give  Andrea  a  call  or  email,  we  look  forward  to  welcoming  you  as  part  of  our  fabulous  Volunteer  Team.',
                    created:  2021-01-13T10:45:21.849Z,
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                    contactPerson:  'Andrea  Emerson;  Jessica  Howarth',
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                    contactTelephone:  '0191  500  6010',
                    address:  '',
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                {  _id:  '1167',
                    name:  'Connecting  Carers  Volunteer',
                    shortDescription:
                      'Carers  who  have  not  been  able  to  access  online  training,  meetings  or  see  family  during  the  pandemic  have  been  at  a  huge  disadvantage.  We  began  a  project  in  January  2021  to  identify  and  support  those  Carers  whether  they  are  complete  beginners  or  have  some  limited  knowledge  but  want  to  know  more.  We  are  recruiting  volunteers  to  help  us  expand  the  project  and  reach  more  people.  We  need  volunteers  to  support  staff  with  online  workshops  and  courses  as  well  as  support  people  one  to  one  or  in  groups.  You  don’t  have  to  be  an  IT  professional  but  have  the  practical  knowledge  and  understanding  to  help  someone  get  over  the  challenges  of  a  range  of  tasks  like  sending  an  email,  getting  onto  a  Zoom  meeting  or  using  a  smart  device  like  Alexa.  We  will  be  working  towards  meeting  Carers  face  to  face  in  the  Autumn  of  2022  as  well  as  continuing  to  hold  online  meetings,  so  we  need  volunteers  to  support  us  in  both  ways.',
                    created:  2021-07-08T12:19:40.294Z,
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                    contactTelephone:  '0191  500  6010',
                    address:
                      'Durham  County  Carers  Support,  Enterprise  House,  Spennymoor,  Co  Durham,  DL16  6JF',
                    hours:  'flexible',
                    startDate:  2021-07-08T12:19:40.294Z,
                    endDate:  2024-07-01T00:00:00.000Z,
                    whatYouWillBeDoing:
                      '•\tUnderstand  and  support  Carers  to  use  all  sorts  of  equipment,  operating  systems  and  software  programs  and  apps\n\n•\tAssist  the  Connecting  Carers  Lead  with  any  surgeries  or  workshops\n',
                    skillsExperienceAndQualitiesNeeded:
                      '•\tAn  understanding  of  and  a  sensitive  approach  towards  the  situations,  needs  and  difficulties  faced  by  Carers  \n•\tGood  knowledge  and  understanding  of  hardware,  software  and  systems  needed  to  achieve  the  aims  of  the  project    \n•\tGood  knowledge  and  skills  of  using  online  meetings  via  Zoom  and  Microsoft  Teams\n•\tThe  ability  to  empathise  with  Carers  of  all  ages  and  abilities  and  to  support  them  to  overcome  their  fears  around  IT  \n•\tAbility  to  communicate  effectively  with  people  at  all  levels  \n•\tA  flexible  approach  to  times  and  days\n',
                    whenAndWhere:
                      'working  from  home  and  eventually  out  in  County  Durham  and  Darlington.',
                    supportOfferedExpenses:
                      'We  carry  out  a  DBS  as  part  of  the  application  and  induction  process\nTraining  can  be  provided  where  necessary\nSupervision  will  be  provided  by  the  Connecting  Carers  Lead.  This  is  normally  every  6  months  however  can  be  requested  at  any  time  by  either  the  CCL,  Volunteer  Development  Officer  or  the  Volunteer\n',
                    volunteerBenefits:
                      'gain  skills,  experience,  build  your  CV,  make  friends,  feel  rewarded  for  helping  others',
                    otherInfo:  '',
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                {  _id:  '1491',
                    name:  'Welfare  Benefit  Support  Volunteer',
                    shortDescription:
                      'To  support  Carers  with  benefit  application  forms  therefore  helping  to  maximise  Carers  income.  Most  Carers  struggle  financially  because  they  do  not  claim  the  welfare  benefits  to  which  they  are  entitled.  ',
                    created:  2023-07-20T11:20:33.191Z,
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                          {  _id:  '07a9ee5d-99bc-4c60-9bee-6f9ab9e05aa3',
                              name:  'Weardale'  },
                          {  _id:  '1814ac6c-5538-48e4-b7d2-daa59dbcde46',
                              name:  'Bishop  Auckland'  },
                          {  _id:  '1c75da68-c671-4d4f-81fc-c1a401f0d08c',  name:  'Shildon'  },
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                          {  _id:  '5ad6f3ab-1b0a-44ff-b970-e6f85ea9819c',
                              name:  'Sedgefield'  },
                          {  _id:  '5b2b5605-9529-47f4-ac1c-38047bbe19b9',
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                              name:  'Newton  Aycliffe'  },
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                              name:  'Durham  City'  },
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                    jobTypes:
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                              name:  'Advice  &  Guidance',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '47679009-4d86-4c49-9e3c-197151782570',
                              name:  'Poverty',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '5b4a4801-23ad-4997-b9ae-5162d3d3e868',
                              name:  'Support  Work',
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                    active:  true,
                    contactPerson:  'Jessica  Howarth  ',
                    contactEmail:  'jessica.howarth@dccarers.org',
                    contactTelephone:  '',
                    address:  '',
                    hours:  '',
                    websiteLink:  '',
                    startDate:  2023-07-19T11:20:33.191Z,
                    endDate:  2025-07-18T00:00:00.000Z,
                    whatYouWillBeDoing:
                      'We  help  people  to  claim  the    welfare  benefits  they  are  entitled  to  by  matching  a  trained  Volunteer  and  filling  in  the    forms  on  their  behalf.  This  can  include  scribing  where  a  Carer  has  additional  needs,    online  to  assist  them  or  face  to  face.',
                    skillsExperienceAndQualitiesNeeded:
                      'A  welfare  benefits  advisor  needs:  \n▪  Empathy  and  patience.\n▪  A  professional,  friendly  and  approachable  manner.\n▪  Attention  to  detail.\n▪  A  non-judgemental  approach.\n▪  Willingness  to  learn  about  benefits  and  participate  in  ongoing  training.\n▪  To  work  with  integrity.\n▪  To  work  within  DCCS’s  policies  and  procedures  including  GDPR.',
                    supportOfferedExpenses:
                      'Successful  applicants  would  need  to  undergo  training  sessions  on  teams  or  in  person    and  these  sessions  can  be  arranged  on  days  mutually  suitable  for  the  trainees  and  DCCS.',
                    whenAndWhere:
                      'Once  trained,  you  can  commit  to  as  many  or  as  few  clients  per  week  as  you    wish.  Each  form  can  take  between  1  –  3  hours.  There  are  quarterly  meetings  that    provide  support  and  additional  training  to  keep  up  with  new  legislation  and  peer    support  sessions  which  you  are  expected  to  attend  2  of  the  4  from  in  a  yearly  period.\n',
                    volunteerBenefits:
                      '  We  will  provide  initial  and  ongoing  training  to  help  you  develop  your  knowledge    and  skills.\n▪  We  will  continue  to  support  you  in  your  role,  providing  information  and  advice  \nas  necessary.\n▪  We  will  discuss  with  you  any  problems  you  may  have  with  your  role,  or  any  \nconcerns  we  have.\n▪  We  will  reimburse  reasonable,  approved  out  of  pocket  expenses',
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                {  _id:  '1582',
                    name:  'Admin  Support  Volunteer',
                    shortDescription:
                      'Purpose  of  the  role:  This  role  is  to  provide  varied  admin  support  to  the  whole  team.  The  role  is  based  in  our  office  in  Spennymoor  so  ability  to  get  there.  We  can  reimburse  travel  expenses  in  accordance  with  the  policy  \n\nThe  Volunteer  Project  will  be  responsible  for  Inductions,  training  and  supervision  from  the  Contact  Team  in  accordance  with  the  organisation  Volunteer  Policy  and  Procedures.    ',
                    created:  2024-03-01T11:03:16.613Z,
                    orgId:  '10051',
                    locations:
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                              name:  'Spennymoor'  },
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                    active:  true,
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                    contactPerson:  'Jessica  Howarth;  Andrea  Emerson',
                    contactEmail:  'jessica.howarth@dccarers.org;  andrea.emerson@dccarers.org',
                    contactTelephone:  '01833600576',
                    address:
                      'Durham  County  Carers  Support,  Enterprise  House,  Enterprise  City,  Meadowfield  Avenue,  Spennymoor,  Co.  Durham,  DL16  6JF',
                    hours:  '',
                    websiteLink:  'https://dccarers.org/',
                    whatYouWillBeDoing:
                      'Duties  could  include  the  following:  \n\nSending  the  relevant  information  to  a  Carer  once  their  registration  is  completed.  \nTo  help  with  post  and  mailouts  \nTo  help  keep  our  Charitylog  records  up  to  date.  \nTo  complete  any  other  admin  tasks  necessary  including  an  additional  training  by  the  team  \nTo  help  with  admin  of  events  if  necessary.  \nFollow  up  calls  to  Carers  ',
                    skillsExperienceAndQualitiesNeeded:
                      'Role  requirements:  \n\nTo  participate  in  our  induction  and  recruitment  process  \nTo  agree  to  an  enhanced  DBS  being  carried  out  if  necessary  \nTo  participate  in  training  required  for  the  role  and  any  subsequent  training  that  is  deemed  mandatory,  other  training  may  be  offered  however  not  required  \nTo  come  to  2  of  the  4  peer  support  sessions  in  a  year  \nTo  participate  in  supervisions  \nDesirable  but  not  essential:  \n\nTo  be  computer  literate,  however  training  can  be  given  on  specific  packages  ',
                    accessibilityAndTransport:
                      'Our  office  is  located  on  the  ground  floor,  with  disability  access  and  facilities.  \n\nParking  at  front  and  rear  of  building.  ',
                    supportOfferedExpenses:
                      'Full  training  and  support  given  throughout  and  you  will  have  a  named  member  of  staff  for  queries.',
                    whenAndWhere:  '',
                    otherInfo:
                      'For  any  other  information  or  questions  about  this  role  then  please  do  not  hesitate  to  contact  me.',
                    startDate:  2024-03-01T11:03:16.613Z,
                    endDate:  2025-03-01T00:00:00.000Z,
                    lastModified:  2024-03-01T11:27:12.000Z,
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