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{ _id: '10051',
name: 'Durham County Carers Support',
email: 'Andrea.Emerson@dccarers.org',
type: '',
telephone: '0191 500 6010',
contactPerson: 'Andrea Emerson',
website: 'https://www.dccarers.org/',
description:
'Durham County Carers Support is a registered Charity and Company Limited by Guarantee. We are a voluntary organisation that provides free high quality services and support to unpaid Carers over the age of 18 who support someone living in the County Durham and Darlington areas. \n\nWe pride ourselves on helping those who help others by offering a range of services from: Carer support; training for Carers; helping to give Carers some extra time to look after their own wellbeing; and to take a break.\n\nHere at Durham County Carers Support we value all of our volunteers no matter how much time they can spare, it can make a big difference to the service we provide. We are your local charity here for local Carers.\n',
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jobs:
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name: 'KIT Team Volunteer',
shortDescription:
'Our Keeping-in-Touch team are looking for Volunteers to make one off phone calls to Carers to engage them with our support. This role requires around 3-4 hours per week which can be split up if necessary, and can also include early evenings. To be IT literate, the post also includes a DBS check and full training support. This role can make a huge difference in someone’s life by helping us to offer vital support and therefore can be very rewarding and can increase confidence or help grow or gain new skills by listening and actioning things to help Carers.',
created: 2021-01-13T10:37:11.669Z,
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contactEmail: 'Andrea.Emerson@dccarers.org; Jessica.howarth@dccarers.org',
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startDate: 2021-05-26T00:00:00.000Z,
endDate: 2025-03-31T00:00:00.000Z,
whatYouWillBeDoing:
'Would you be interested in helping DCCS to support local unpaid Carers?? \nOur Keeping-in-Touch team are looking for Volunteers to make one off phone calls to Carers to re-engage them with our services via a list of questions and answers. The role would require a minimum commitment of around 3-4 hours per week and to be IT literate. The post also includes a DBS check, full training and ongoing support. This role can make a huge difference in someone’s life by helping us to offer vital support and therefore can be very rewarding. ',
supportOfferedExpenses:
'Full training and support given throughout and you will have a named member of staff for queries.',
skillsExperienceAndQualitiesNeeded: '',
whenAndWhere:
'This opportunity can be done from home or once we are able to resume face to face then can also be done from our office if you preferred. (During office hours)',
volunteerBenefits: '',
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'For any other information or questions about this role then please do not hesitate to contact me.',
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{ _id: '1112',
name: 'Parent Carer Team Volunteer',
shortDescription:
'We urgently need temporary or long term Volunteers to join our Parent Carer Team to assist parent carers with completing DLA forms for children with disabilities. The role requires around 2-3 hours at a time in order to complete the form. This is currently being done over the telephone, it includes a DBS check and full training and support. This can make a HUGE difference to the family of a young person with a disability and offers a very enriching volunteering role.\n\nIf you are interested in hearing more about this or any of our exciting opportunities, please give Andrea a call or email, we look forward to welcoming you as part of our fabulous Volunteer Team.',
created: 2021-01-13T10:45:21.849Z,
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{ _id: '1167',
name: 'Connecting Carers Volunteer',
shortDescription:
'Carers who have not been able to access online training, meetings or see family during the pandemic have been at a huge disadvantage. We began a project in January 2021 to identify and support those Carers whether they are complete beginners or have some limited knowledge but want to know more. We are recruiting volunteers to help us expand the project and reach more people. We need volunteers to support staff with online workshops and courses as well as support people one to one or in groups. You don’t have to be an IT professional but have the practical knowledge and understanding to help someone get over the challenges of a range of tasks like sending an email, getting onto a Zoom meeting or using a smart device like Alexa. We will be working towards meeting Carers face to face in the Autumn of 2022 as well as continuing to hold online meetings, so we need volunteers to support us in both ways.',
created: 2021-07-08T12:19:40.294Z,
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contactPerson: 'Andrea Emerson; Jessica Howarth',
contactEmail: 'Andrea.Emerson@dccarers.org; Jessica.howarth@dccarers.org',
contactTelephone: '0191 500 6010',
address:
'Durham County Carers Support, Enterprise House, Spennymoor, Co Durham, DL16 6JF',
hours: 'flexible',
startDate: 2021-07-08T12:19:40.294Z,
endDate: 2024-07-01T00:00:00.000Z,
whatYouWillBeDoing:
'•\tUnderstand and support Carers to use all sorts of equipment, operating systems and software programs and apps\n\n•\tAssist the Connecting Carers Lead with any surgeries or workshops\n',
skillsExperienceAndQualitiesNeeded:
'•\tAn understanding of and a sensitive approach towards the situations, needs and difficulties faced by Carers \n•\tGood knowledge and understanding of hardware, software and systems needed to achieve the aims of the project \n•\tGood knowledge and skills of using online meetings via Zoom and Microsoft Teams\n•\tThe ability to empathise with Carers of all ages and abilities and to support them to overcome their fears around IT \n•\tAbility to communicate effectively with people at all levels \n•\tA flexible approach to times and days\n',
whenAndWhere:
'working from home and eventually out in County Durham and Darlington.',
supportOfferedExpenses:
'We carry out a DBS as part of the application and induction process\nTraining can be provided where necessary\nSupervision will be provided by the Connecting Carers Lead. This is normally every 6 months however can be requested at any time by either the CCL, Volunteer Development Officer or the Volunteer\n',
volunteerBenefits:
'gain skills, experience, build your CV, make friends, feel rewarded for helping others',
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{ _id: '1491',
name: 'Welfare Benefit Support Volunteer',
shortDescription:
'To support Carers with benefit application forms therefore helping to maximise Carers income. Most Carers struggle financially because they do not claim the welfare benefits to which they are entitled. ',
created: 2023-07-20T11:20:33.191Z,
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active: true,
contactPerson: 'Jessica Howarth ',
contactEmail: 'jessica.howarth@dccarers.org',
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websiteLink: '',
startDate: 2023-07-19T11:20:33.191Z,
endDate: 2024-07-18T11:20:33.191Z,
whatYouWillBeDoing:
'We help people to claim the welfare benefits they are entitled to by matching a trained Volunteer and filling in the forms on their behalf. This can include scribing where a Carer has additional needs, online to assist them or face to face.',
skillsExperienceAndQualitiesNeeded:
'A welfare benefits advisor needs: \n▪ Empathy and patience.\n▪ A professional, friendly and approachable manner.\n▪ Attention to detail.\n▪ A non-judgemental approach.\n▪ Willingness to learn about benefits and participate in ongoing training.\n▪ To work with integrity.\n▪ To work within DCCS’s policies and procedures including GDPR.',
supportOfferedExpenses:
'Successful applicants would need to undergo training sessions on teams or in person and these sessions can be arranged on days mutually suitable for the trainees and DCCS.',
whenAndWhere:
'Once trained, you can commit to as many or as few clients per week as you wish. Each form can take between 1 – 3 hours. There are quarterly meetings that provide support and additional training to keep up with new legislation and peer support sessions which you are expected to attend 2 of the 4 from in a yearly period.\n',
volunteerBenefits:
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{ _id: '1582',
name: 'Admin Support Volunteer',
shortDescription:
'Purpose of the role: This role is to provide varied admin support to the whole team. The role is based in our office in Spennymoor so ability to get there. We can reimburse travel expenses in accordance with the policy \n\nThe Volunteer Project will be responsible for Inductions, training and supervision from the Contact Team in accordance with the organisation Volunteer Policy and Procedures. ',
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contactPerson: 'Jessica Howarth; Andrea Emerson',
contactEmail: 'jessica.howarth@dccarers.org; andrea.emerson@dccarers.org',
contactTelephone: '01833600576',
address:
'Durham County Carers Support, Enterprise House, Enterprise City, Meadowfield Avenue, Spennymoor, Co. Durham, DL16 6JF',
hours: '',
websiteLink: 'https://dccarers.org/',
whatYouWillBeDoing:
'Duties could include the following: \n\nSending the relevant information to a Carer once their registration is completed. \nTo help with post and mailouts \nTo help keep our Charitylog records up to date. \nTo complete any other admin tasks necessary including an additional training by the team \nTo help with admin of events if necessary. \nFollow up calls to Carers ',
skillsExperienceAndQualitiesNeeded:
'Role requirements: \n\nTo participate in our induction and recruitment process \nTo agree to an enhanced DBS being carried out if necessary \nTo participate in training required for the role and any subsequent training that is deemed mandatory, other training may be offered however not required \nTo come to 2 of the 4 peer support sessions in a year \nTo participate in supervisions \nDesirable but not essential: \n\nTo be computer literate, however training can be given on specific packages ',
accessibilityAndTransport:
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supportOfferedExpenses:
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otherInfo:
'For any other information or questions about this role then please do not hesitate to contact me.',
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Recognition of Quality Volunteer Experience
