Volunteer Receptionist

Durham City

We are looking for volunteers to support us with the day to day running of our busy reception.


• Creating a warm and welcoming atmosphere for all visitors to the Hospice
• Meeting visitors as they enter the Hospice and alerting staff when necessary
• Where appropriate, taking visitors to the relevant areas of the Hospice
• Directing parcels/deliveries and informing the appropriate member of staff on their arrival.
• Answering incoming telephone calls and transferring them to the relevant members of staff. Taking messages when necessary and forwarding them via email

Skills & Qualities

This role will suit people who are…
• friendly and helpful
• committed and reliable

It is also essential that you can demonstrate our values of Compassion, Respect, Integrity, Professionalism, Choice and Reputation. They define who we are and what we do as a high quality care provider and high quality place to volunteer.

When & Where?

Times are one slot per week - Monday to Friday
8.30am - 11.30am
11.30am - 2.30pm
2.30pm – 5.00pm

Training and Support Offered/Expenses

There are no specific skills or training required to undertake this role, as full induction and training will be provided, but we would suggest that you have basic IT skills. Support will be available from the Central Support team.

Any agreed out of pocket expenses that are incurred when carrying out the volunteer role will be reimbursed

Volunteer Benefits
Other Information
St Cuthberts Hospice Logo
St Cuthberts Hospice More information
Type: Hospices, Reception/Customer Services
Recognition of Quality Volunteer Experience

Apply now

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