This role helps keep our services running smoothly by providing friendly, reliable administrative support. As a Volunteer Admin Support, you’ll play an important part in helping customers, organising maintenance tasks, and supporting our staff and volunteers. Your contribution will help create a positive, well-organised environment where our team can focus on making a real difference in the community.
In this role, you’ll be helping customers by taking orders, answering enquiries, and providing friendly support while ensuring information is passed between teams effectively. You’ll assist with organising maintenance paperwork and scheduling appointments, as well as helping to plan staff and volunteer events and supporting general volunteer administration. You’ll also play a part in the day-to-day running of the hub, keeping things organised and supporting the team wherever needed.
We’re looking for someone who is organised, detail-oriented, and able to manage multiple tasks with ease. You should have an understanding of data protection and be comfortable handling sensitive information confidentially. Previous experience in administrative roles is helpful but not essential. Most importantly, you’ll be proactive, self-motivated, and able to work both independently and as part of a team. Flexibility, adaptability, and a genuine passion for making a positive difference in the community will help you thrive in this role.
This volunteer role is based at our Willington Head Office. The hours are flexible and part-time, so you can fit your volunteering around other commitments. You’ll have the opportunity to contribute in a way that works for you while supporting our team and the community.
We provide full training and ongoing support to help you feel confident and succeed in your role. You’ll be welcomed into a friendly team and have access to guidance whenever you need it. While this is a volunteer position, reasonable travel and out-of-pocket expenses related to your volunteering can be reimbursed, so you won’t be out of pocket for helping us.
Volunteering with us gives you the chance to make a real difference in the community while gaining valuable skills and experience. You’ll meet new people, be part of a supportive and friendly team, and enjoy a positive, inclusive working environment. This role also offers opportunities to develop your organisational, communication, and administrative skills, which can be useful for future career or personal growth.
Our Willington Head Office is accessible to all volunteers. If you have any specific accessibility needs, we’re happy to discuss adjustments to support you in the role. The office is well-connected by public transport, and there is parking available on-site for those travelling by car. We aim to make it easy for everyone to get here and take part.
We welcome volunteers from all backgrounds and experiences. Whether you’re new to volunteering or have lots of experience, you’ll be supported every step of the way. This role is a great way to get involved, meet people, and contribute to our mission of making a positive impact in the community.
