Team Support Volunteer

Ferryhill, Weardale, Bishop Auckland, Shildon, Easington Colliery, Spennymoor, Sedgefield, Peterlee, Lanchester, Seaham, Consett, Langley Park, Chilton, Crook/Willington, Chester le Street, Meadowfield, Newton Aycliffe, Stanley, Durham City

Do you want to make a real difference behind the scenes and support the smooth running of our services? Join us as a Team Support Volunteer and help keep things organised so our frontline teams can focus on helping people in the community.

Responsibilities

No two days will be the same! As a Team Support Volunteer, you’ll be:
• Welcoming visitors and answering general enquiries
• Helping with simple admin tasks like filing, scanning, or updating records
• Preparing information packs or resources for clients and volunteers
• Supporting the team with organising events, meetings, or training sessions
• Helping keep the office space tidy, welcoming, and well-organised

Skills & Qualities

You don’t need any previous experience - we’ll give you all the training and support you need. We’re looking for someone who is:
• Friendly, approachable, and happy to help where needed
• Organised and willing to learn new skills
• Confident with reading, writing, basic maths and basic IT skills
• A team player with good communication skills
• Supportive of our values around equality, diversity, and inclusion

When & Where?

We ask for around 7–14 hours per week for around 18 months and have opportunities available across County Durham. We’ll work with you to find a time and place that fits your schedule.

Training and Support Offered/Expenses

We want you to feel confident and supported in your role,
• An induction and training sessions to learn the basics
• Ongoing support and guidance from your volunteer coordinator or supervisor
• Opportunities to learn new skills and develop your experience

Volunteer Benefits

As a Team Support volunteer you'll
• Be part of a friendly, welcoming volunteer team
• Build practical skills in admin and teamwork
• Gain experience to add to your CV or personal development plan
• Know that you’re helping make a positive difference in your community

Accessibility and Transport Info

Out-of-Pocket travel expenses reimbursed.

Other Information
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Groundwork NE and Cumbria More information
Hours: 7-14 hours per week Type: Advice & Guidance, Administration/Office

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