Community Outreach Volunteer

Chester le Street

Responsible to the Community Outreach Manager, the Community Outreach Volunteer assists with the running of sessions designed to support those affected by life-limiting illnesses to live well in their community. Session topics could include dementia support, educational activities, meditation, help with finances/benefits and many more.


• Room preparation/layout/clearance
• Where appropriate, support the session lead in delivering sessions
• Support attendees if they become upset or need help in understanding a topic or information being given
• Support attendees if they have physical needs such as help with eating, drinking, accessing and moving around the venue or going to the toilet
• Report any concerns to Session lead
• Work with Session lead to keep conversations flowing
• Encourage conversations, anecdotes and shared learning
• Know which documents should be given out and when
• Make sure registration and evaluation forms are fully completed
• Serve refreshments

Skills & Qualities

This role will suit people who…
• Are friendly, calm and supportive
• Have good observational and listening skills
• Are patient and non-judgemental
• Are good communicators
• Interested in other people’s stories, life journeys and peer learning and support
• Reliable in attendance

It is also essential that you can demonstrate our values of Compassion, Respect, Integrity, Professionalism, Choice and Reputation. They define who we are and what we do as a high quality care provider and high quality place to volunteer.

Experience of caring for someone with an advanced illness and a knowledge of end of life care would be beneficial but not essential as full training and support will be given.

When & Where?

Availability to be discussed and agreed with the Community Outreach Manager or Community Outreach Coordinator but ideally one session per week.

Various locations across Chester-Le-Street.

Training and Support Offered/Expenses

We value our volunteers and want your experience to be both positive and fulfilling. We offer a comprehensive induction programme and any appropriate instruction, guidance or training to assist you in your volunteer role. We ask that any essential training is completed either prior to you starting with us or within three months of starting.

Any agreed out of pocket expenses that are incurred when carrying out your volunteer role will be reimbursed.

Volunteer Benefits

From this role you will gain the knowledge that you will be helping to make every day count for people affected by life-limiting illness and promoting the concept of compassionate communities. You will have an opportunity to learn new skills, build social networks, share experiences and skills and be recognised for the contribution you make.

Other Information

A Disclosure and Barring Service (DBS) check is required for this volunteer role

St Cuthberts Hospice Logo
St Cuthberts Hospice More information
Hours: 3-4 hours Type: Advice & Guidance, Hospices, Support Work, Mentoring/Befriending, Health & Social Care
Recognition of Quality Volunteer Experience

Apply now

Please sign in or register to apply for this opportunity.