Help people in your community find the support they need.
Do you enjoy meeting people, building relationships and making a difference in your local community?
County Durham Advice & Guidance Service is looking for friendly and enthusiastic volunteers to help raise awareness of our service and connect local people with information, advice and support.
Many people experience challenges with money, benefits, housing, energy costs and other everyday issues but may not know where to turn. As a Community Engagement Volunteer, you’ll help more people discover the support available and understand how to access it.
Your activities may include:
Helping raise awareness of County Durham Advice & Guidance Service at community events and activities.
Sharing information about our service with local residents, community groups and partner organisations.
Helping people understand what support is available and how to contact us.
Supporting outreach activities to reach people who may benefit from advice and guidance.
Building positive relationships with local communities and helping us understand their needs.
Sharing feedback with the team about community engagement activities and opportunities to reach more people.
You don’t need previous volunteering experience. We’re looking for someone who is:
Friendly, approachable and welcoming.
Comfortable talking to people from different backgrounds.
A good communicator who can explain information clearly.
Interested in supporting local people and communities.
Respectful, inclusive and non-judgemental.
Reliable and happy to work independently or as part of a team.
We’ll discuss your availability and the opportunities available in your area.
The role may involve attending community events, visiting local venues or supporting planned outreach activities. Some opportunities may be occasional, while others may require a more regular commitment.
You’ll receive an introduction to our service, information about the support we offer and guidance on communicating with members of the public. You’ll also have support from the team to help you feel confident in your role.
What will you gain?
The opportunity to make a positive difference in your community.
Experience in community engagement, communication and outreach.
The chance to meet new people and build local connections.
Opportunities to develop confidence and transferable skills.
The satisfaction of helping people discover support that could make a real difference to their lives.
You will need to travel within County Durham
You don’t need to be an advice expert to help someone find their way forward. Your time, enthusiasm and willingness to connect with people could help more residents access the support they need.
