Unforgettable Experiences

Providing older people, their family and carers with access to arts, culture, and heritage activities, engaging, connecting, and improving health & wellbeing.

Active opportunities

Digital Buddy

Volunteering from Home  
View this opportunity

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          name:  'Unforgettable  Experiences',
          email:  'ue.leslie.smith@gmail.com',
          type:  'Community  Interest  Company',
          telephone:  '01325  720123',
          contactPerson:  'Leslie  Smith',
          website:  'https://www.unforgettableexperiences.org.uk/',
          description:
            'Providing  older  people,  their  family  and  carers  with  access  to  arts,  culture,  and  heritage  activities,  engaging,  connecting,  and  improving  health  &  wellbeing.',
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                    name:  'Digital  Buddy',
                    shortDescription:
                      'Digital  Buddies  will  work  one-to-one  with  older  people  taking  part  in  our  creative  and  interactive  online  sessions,  to  help  them  navigate  the  technology  to  access  the  groups.  These  roles  will  make  a  huge  difference  to  our  participants  -  who  may  well  not  be  used  to  using  their  devices  and  the  internet  in  quite  this  way  -  having  someone  on  the  end  of  the  phone  to  walk  them  through  the  process  of  getting  set  up.',
                    created:  2020-10-26T16:12:35.472Z,
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                    contactPerson:  'Leslie  Smith',
                    contactEmail:  'ue.leslie.smith@gmail.com',
                    contactTelephone:  '01325  238007',
                    address:  'Woodland  House,  4  Woodland  Road,  Darlington,  DL3  7PJ',
                    hours:  'Minimum  of  2  hours  per  week',
                    startDate:  2020-10-26T16:12:35.472Z,
                    endDate:  2022-08-31T00:00:00.000Z,
                    whatYouWillBeDoing:
                      'Digital  Buddies  will  be  paired  with  a  number  of  older  people  and  be  in  contact  with  them  to  support  and  help  them  in  using  the  technology  that  they  already  have  to  access  a  series  of  online,  group  classes.  Contact  will  be  over  the  phone  (unless  circumstances  require/make  possible  otherwise)  and  include  an  introductory  call,  a  test  run  of  video  calling,  and  then  follow-up  calls  for  the  sessions  themselves  -  week  by  week  until  the  older  person  is  able  to  access  the  sessions  independently,  without  additional  help.',
                    skillsExperienceAndQualitiesNeeded:
                      'Ability  to  use  computers  and  knowledge  of  social  media,  programmes  and  apps.  \nHave  worked  /  understand  the  needs  of  a  diverse  community.  \nConfident  to  pass  on  digital  skills  in  a  friendly  and  supportive  manner.  \nBe  an  excellent  listener,  empathetic,  caring,  patient,  reliable  and  respectful  of  confidential  information  /  data.  \nMust  be  over  the  age  of  18  years.  \nHave  a  positive  attitude  and  remains  calm  in  challenging  situations.  \nGood  verbal  and  written  communication  skills.  \nA  commitment  to  equal  opportunities  and  anti-discriminatory  practices.  \nBe  approachable,  mindful,  non-judgmental,  a  good  sense  of  humour  and  the  ability  to  engage  with  the  older  generation.\nPassionate  about  health  and  social  care,  the  arts  and  culture.',
                    whenAndWhere:  'Weekly;  remotely.',
                    supportOfferedExpenses:
                      'Digital  Buddy  volunteers  will  be  given  an  induction  session  that  includes  briefing  on  the  organisation,  the  service  we  offer,  the  scope  and  remit  of  their  role,  and  the  work  process.  Volunteers  will  be  provided  with  a  troubleshooting  guide  to  help  them  in  working  with  our  older  people  and  will  be  supported  to  access  training  in  safeguarding  vulnerable  adults  and  principles  of  dementia  care.\n\nExpenses  will  be  reimbursed.',
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