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{ _id: '10097',
name: 'The Auckland Project',
email: 'michele.armstrong@aucklandproject.org',
type: '',
telephone: '01388 743750',
contactPerson: 'Michele Armstrong',
website: 'https://www.aucklandproject.org/',
description:
'About the Auckland Project\n\nThe Auckland Project is working to create positive change for those living, working and visiting Bishop Auckland and to ensure the town’s future is as magnificent and vibrant as its past.\n\nTo do so we are creating a visitor destination in Bishop Auckland, incorporating Auckland Castle (once home to the Prince Bishops of Durham), a Spanish Gallery, Faith Museum, Walled Garden, Deer Park, Mining Art Gallery, Auckland Tower visitor centre and an outdoor spectacular Kynren – an epic tale of England, is also performed every summer on a 7.5-acre stage.\n\nKyrnen launched in 2016, followed by the Mining Art Gallery, in October 2017 and Auckland Tower in October 2018. Bishop Trevor Gallery, a temporary exhibition space within Auckland Castle, opened in June 2019, with the Castle re-opening to the public on 2 November 2019 following a three-year conservation programme. The other attractions will follow in stages in the years ahead.\n\nAlongside the visitor destination, The Auckland Project regeneration charity is also working directly with the local community to deliver a wide range of formal and informal learning for adults and young people, create jobs and apprenticeships both directly and via our supply chain, support sustainable living, including community-supported agriculture and the Incredible Edible scheme and promote general health and wellbeing.\n\nFor more information about The Auckland Project, please visit aucklandproject.org or search Auckland Project on Facebook and Twitter.\n\nThe Auckland Project’s sister charity, Eleven Arches, runs open air spectacular Kynren – an epic tale of England.\n\nSet against the magnificent backdrop of Auckland Castle on a 7.5-acre stage, the show is enjoyed from an 8,000-seat amphitheatre and culminates in a dramatic firework display.\n\nIts name echoes the Anglo-Saxon word ‘cynren’, meaning generation, kin or family, and reflects the inspiration of those involved in the production.\n\nA live-action extravaganza, Kynren takes the audience on a journey through 2,000 years of history, myth and legend, from the Roman occupation to the Second World War. Kynren is a critically acclaimed experience and has received five-star reviews. It attracts thousands of people to Bishop Auckland each summer and is supported by a cast and crew of 1,000 volunteers.\n\nTO APPLY FOR ANY OF OUR VOLUNTEER OPPORTUNITIES, PLEASE VISIT: https://app.betterimpact.com/PublicOrganization/161cfdb9-a35e-4087-acfd-0b6379e3cdb2/1\n',
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name: 'Visitor Facing Roles in Galleries Spaces Museum',
shortDescription:
'The team responsible for delivering our visitor attractions is Visitor Operations (VO). Volunteer roles in VO include greeting visitors and engaging with them across various attractions, including Auckland Palace, The Faith Museum, the Spanish and Mining Art Galleries, and Auckland Tower. Its all about the visitor experience.',
created: 2024-08-01T16:10:44.628Z,
orgId: '10097',
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name: 'Bishop Auckland' },
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name: 'Museums/Heritage',
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{ _id: '99a39a96-1c36-48fc-aec5-db2f7c891d11',
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contactPerson: 'Michele Armstrong ',
contactEmail: 'volunteers@aucklandproject.org ',
contactTelephone: '01388 600505',
address: '',
hours:
'most roles within visitor operations operate on a morning and afternoon shift basis of 2.5/3 hrs',
websiteLink: 'www.aucklandproject.org',
whatYouWillBeDoing:
'If you enjoy interacting with people, this is the team for you. No prior experience or qualifications are necessary for volunteering in this area—don\'t worry, we don\'t expect you to be an art expert or history buff. Instead, it\'s an opportunity to acquire new skills.\n\nWe are particularly looking to engage individuals who are available to volunteer on weekends. Recruitment and induction sessions will be scheduled accordingly.\n\n',
skillsExperienceAndQualitiesNeeded:
'We believe these volunteer roles are perfect for individuals who:\n\n- Are 17 years or older\n- Possess excellent communication skills and are comfortable initiating conversations with people of all ages\n- Radiate a welcoming, approachable, and helpful demeanour\n- Are proactive, positive, and committed to providing an excellent visitor experience\n- Are enthusiastic and willing to learn\n- Are reliable, well-presented, friendly, and polite\n- Are comfortable collaborating as part of a team\n- Are able to undertake activities both independently and under supervision\n',
accessibilityAndTransport:
'All our Visitor attractions can be accessed via the Market Place in Bishop Auckland. Volunteers can park in North Bondgate Car Park when volunteering with no charge. \nThe Mining Art Gallery/Spanish gallery/Auckland Tower are all within the Market Place. The Auckland Palace does not have parking/disabled parking on site and is a walk down the Broad walk which includes cobbles ',
supportOfferedExpenses:
'We ask Volunteers to take online essential training modules, and then training is dependent on the role/area. Induction sessions form part of the training.\n Regrettably we can not reimburse travel expenses at this time.',
whenAndWhere:
'Our Visitor Attractions are open Wed to Sunday and Bank Holidays. We try to be flexible and whilst volunteers volunteering once a week is ideal for us we are happy if its once a fortnight or less, however lets discuss, we do ask volunteers to commit to volunteer shifts that they have signed up to. ',
otherInfo:
'Safeguarding of children and vulnerable adults is a priority for The Auckland Project \nWhen you apply through Co Durham Volunteering Portal we will contact you with a link to our online volunteer application form ',
startDate: 2024-08-01T16:10:44.628Z,
endDate: 2025-09-01T16:10:44.628Z,
lastModified: 2025-05-07T16:03:21.000Z,
volunteerBenefits:
'Volunteers are issued with an annual pass for themselves to our visitor attractions within Bishop Auckland. ',
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{ _id: '1634',
name:
'Weekend Volunteering Visitor Facing Roles in Galleries Spaces Museum',
shortDescription:
'The team responsible for delivering our visitor attractions is Visitor Operations (VO). Volunteer roles in VO include greeting visitors and engaging with them across various attractions, including Auckland Palace, The Faith Museum, the Spanish and Mining Art Galleries, and Auckland Tower. Its all about the visitor experience.',
created: 2024-08-14T14:02:56.478Z,
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contactPerson: 'Michele Armstrong',
contactEmail: 'volunteers@aucklandproject.org',
contactTelephone: '01388 600505',
address: '',
hours: '',
websiteLink: '',
whatYouWillBeDoing:
'If you enjoy interacting with people, this is the team for you. No prior experience or qualifications are necessary for volunteering in this area—don\'t worry, we don\'t expect you to be an art expert or history buff. Instead, it\'s an opportunity to acquire new skills.\n\nWe are particularly looking to engage individuals who are available to volunteer on weekends. Recruitment and induction sessions will be scheduled accordingly.',
skillsExperienceAndQualitiesNeeded:
'We believe these volunteer roles are perfect for individuals who:\n\n- Are 17 years or older\n- Possess excellent communication skills and are comfortable initiating conversations with people of all ages\n- Radiate a welcoming, approachable, and helpful demeanour\n- Are proactive, positive, and committed to providing an excellent visitor experience\n- Are enthusiastic and willing to learn\n- Are reliable, well-presented, friendly, and polite\n- Are comfortable collaborating as part of a team\n- Are able to undertake activities both independently and under supervision\n',
accessibilityAndTransport:
'All our Visitor attractions can be accessed via the Market Place in Bishop Auckland. Volunteers can park in North Bondgate Car Park when volunteering with no charge. \nThe Mining Art Gallery/Spanish gallery/Auckland Tower are all within the Market Place. The Auckland Palace does not have parking/disabled parking on site and is a walk down the Broad walk which includes cobbles ',
supportOfferedExpenses:
'We ask Volunteers to take online essential training modules, and then training is dependent on the role/area. Induction sessions form part of the training.\nRegrettably we can not reimburse travel expenses at this time.',
whenAndWhere:
'Saturdays and Sundays We try to be flexible and whilst volunteers volunteering once a week is ideal for us we are happy if its once a fortnight or less, however lets discuss, we do ask volunteers to commit to volunteer shifts that they have signed up to. ',
otherInfo:
'When you apply through Co Durham Volunteering Portal we will contact you with a link to our online volunteer application form ',
startDate: 2024-08-14T14:02:56.478Z,
endDate: 2025-09-01T14:02:56.478Z,
lastModified: 2025-07-10T13:48:27.000Z,
volunteerBenefits:
'Volunteers are issued with an annual pass for themselves to our visitor attractions within Bishop Auckland. ',
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{ _id: '1659',
name: 'Gift Shop and ticket checking ',
shortDescription:
'We’re offering exciting volunteer roles within our Gift Shop, and ticket check, where you’ll have the chance to make a real impact on our visitors’ experience.\n\n',
created: 2024-11-14T08:38:19.805Z,
orgId: '10097',
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name: 'Bishop Auckland' },
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{ _id: '28af3def-7db3-4361-8145-41b343cdaf37',
name: 'Retail',
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contactPerson: 'Michele Armstrong ',
contactEmail: 'volunteers@aucklandproject.org',
contactTelephone: '01388 600505',
address: '',
hours: '',
websiteLink: '',
whatYouWillBeDoing:
'Retail, we have gift shops in all our venues. Ticket Check, ensuring visitors who arrive at the Palace state entrance are warmly welcomed.',
skillsExperienceAndQualitiesNeeded:
'These roles are perfect for individuals who: \n\n- Are 18 years or older.\n\n- Have a welcoming, friendly, and helpful attitude \n\n- Are proactive and committed to providing an excellent visitor experience \n\n- Are enthusiastic about learning and growing in a new role \n\n- Are reliable, well-presented, and enjoy working with people \n\n- Can collaborate well as part of a team \n\n- Can work independently and under supervision when needed ',
accessibilityAndTransport:
'The visitor venues are based within the Market Place Bishop Auckland. The Palace is a 5/10 min walk from the market place. ',
supportOfferedExpenses:
'Initial chat and Induction will help to support volunteers into the right role for them. We provide online training to support knowledge development as well as access to briefing notes. We recommend Shadow shifts to help understand the role.\nRegrettably we can not reimburse travel expenses at this time.\nWhy volunteer with us? \n\nVolunteering in these roles offers a chance to connect with others, learn new skills, and be a part of something special. If you love interacting with people and want to play an important role in creating memorable experiences for our visitors, then one of these roles could be for you.',
whenAndWhere:
'We operate our visitor venues Wed to Sunday 10.30 to 16.00 ( Feb to Dec) Volunteer shifts for these roles are am and pm. We use a volunteer management system that gives volunteers the opportunity to sign up to shifts.',
otherInfo:
'\nWhen you apply through Co Durham Volunteering Portal we will contact you with a link to our online volunteer application form ',
startDate: 2024-11-14T08:38:19.805Z,
endDate: 2025-09-01T08:38:19.805Z,
lastModified: 2025-05-07T16:00:43.000Z,
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'Volunteers are issued with an annual pass for themselves to our visitor attractions within Bishop Auckland.',
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{ _id: '1743',
name:
'Employee supported volunteering Gardens at The Auckland Project ',
shortDescription:
'We are reaching out to extend a warm invitation from the Gardens and Parks Team here at The\nAuckland Project. We are thrilled to welcome teams from companies for volunteering experiences in\n2025\nWe\'re set to accommodate groups of up to 16 people on Tuesdays and Thursdays. You\'ll have the\nchance to roll up your sleeves and dive into a variety of outdoor activities, depending on the season.\nFrom digging and planting to tidying up and pond clearance, there\'s something for everyone to get\ninvolved in and make a real difference.\nWe\'re eager to collaborate with companies and help you to ensure your employees gain volunteering\nexperiences. If this sounds like an exciting opportunity for your team, why not start planning now?\nLet\'s coordinate dates and make it happen!\n',
created: 2025-07-10T13:07:42.711Z,
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name: 'Bishop Auckland' },
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contactPerson: 'Michele Armstrong',
contactEmail: 'volunteers@aucklandproject.org',
contactTelephone: '01388 600505',
address: '58 Kingsway Bishop Auckland DL14 7JF',
hours: '9.30 to 15.00',
websiteLink: 'www.aucklandproject.org',
whatYouWillBeDoing: 'Various activities in the various gardens and spaces ',
skillsExperienceAndQualitiesNeeded:
'This is outdoor activity, be prepared for all weathers and the terrain is quite demanding.',
accessibilityAndTransport: 'Free parking ',
supportOfferedExpenses: '',
whenAndWhere: 'Tuesdays and Thursdays booking required ',
otherInfo:
'The Auckland Project is a regeneration charity, working to establish Bishop\nAuckland as a must-visit cultural destination. Our attractions bring the rich\nand surprising story of Bishop Auckland to life for our visitors and the local\ncommunity through the arts, culture and heritage. In turn, the profits and\nopportunities created by our historic attractions and community\nengagement work, are helping us to build a bright future for Bishop\nAuckland.\nThe Auckland Project aspires to change lives in Bishop Auckland by\nputting people at the heart of everything we do. Working hand in hand\nwith the local community, we want to ensure that future generations\ninherit a prosperous town, filled with hope and rich in opportunities.\nMeanwhile, our visitors will enjoy days and stays that enrich their\nminds, bodies and spirits, in the knowledge that their presence is\nmaking a difference. Find out a little more about The Auckland Project\nwww.aucklandproject.org\nFor centuries, Bishop Auckland was a thriving market town but since the demise of the mining industry,\nlike many British towns, it has been affected by an economic and social decline.',
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Recognition of Quality Volunteer Experience
