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{ _id: '10097',
name: 'The Auckland Project',
email: 'michele.armstrong@aucklandproject.org',
type: '',
telephone: '01388 743750',
contactPerson: 'Michele Armstrong',
website: 'https://www.aucklandproject.org/',
description:
'About the Auckland Project\n\nThe Auckland Project is working to create positive change for those living, working and visiting Bishop Auckland and to ensure the town’s future is as magnificent and vibrant as its past.\n\nTo do so we are creating a visitor destination in Bishop Auckland, incorporating Auckland Castle (once home to the Prince Bishops of Durham), a Spanish Gallery, Faith Museum, Walled Garden, Deer Park, Mining Art Gallery, Auckland Tower visitor centre and an outdoor spectacular Kynren – an epic tale of England, is also performed every summer on a 7.5-acre stage.\n\nKyrnen launched in 2016, followed by the Mining Art Gallery, in October 2017 and Auckland Tower in October 2018. Bishop Trevor Gallery, a temporary exhibition space within Auckland Castle, opened in June 2019, with the Castle re-opening to the public on 2 November 2019 following a three-year conservation programme. The other attractions will follow in stages in the years ahead.\n\nAlongside the visitor destination, The Auckland Project regeneration charity is also working directly with the local community to deliver a wide range of formal and informal learning for adults and young people, create jobs and apprenticeships both directly and via our supply chain, support sustainable living, including community-supported agriculture and the Incredible Edible scheme and promote general health and wellbeing.\n\nFor more information about The Auckland Project, please visit aucklandproject.org or search Auckland Project on Facebook and Twitter.\n\nThe Auckland Project’s sister charity, Eleven Arches, runs open air spectacular Kynren – an epic tale of England.\n\nSet against the magnificent backdrop of Auckland Castle on a 7.5-acre stage, the show is enjoyed from an 8,000-seat amphitheatre and culminates in a dramatic firework display.\n\nIts name echoes the Anglo-Saxon word ‘cynren’, meaning generation, kin or family, and reflects the inspiration of those involved in the production.\n\nA live-action extravaganza, Kynren takes the audience on a journey through 2,000 years of history, myth and legend, from the Roman occupation to the Second World War. Kynren is a critically acclaimed experience and has received five-star reviews. It attracts thousands of people to Bishop Auckland each summer and is supported by a cast and crew of 1,000 volunteers.\n\nTO APPLY FOR ANY OF OUR VOLUNTEER OPPORTUNITIES, PLEASE VISIT: https://app.betterimpact.com/PublicOrganization/161cfdb9-a35e-4087-acfd-0b6379e3cdb2/1\n',
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name:
'Spanish Gallery Invigilator and Engager Afternoons 12pm to 4pm',
shortDescription:
'Step into a world where the vibrant colours of 16th and 17th-century Spanish art come alive! \n\nThe Spanish Art Gallery proudly holds the UK\'s largest collection of Spanish artworks outside of London - featuring the great works of Murillo and El Greco. Let the gallery be your time machine, transporting you over 300 years back to witness the epic voyage of these masterpieces from the landscapes of Spain to Britain. \n\nIf you are interested in Spanish Art, History, or Culture, and you thrive on engaging with the public, then this could be the ideal volunteering opportunity for you! Join us as a Volunteer Invigilator / Engager and become an integral part of our mission to bring the majesty of Spanish Art to life!\n',
created: 2021-11-12T10:34:11.017Z,
orgId: '10097',
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name: 'Bishop Auckland' },
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name: 'Museums/Heritage',
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{ _id: '99a39a96-1c36-48fc-aec5-db2f7c891d11',
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contactPerson: 'Michele Armstrong',
contactEmail: 'volunteers@aucklandproject.org',
contactTelephone: '01388 600505',
address: '',
hours: ' ',
startDate: 2021-11-12T10:34:11.017Z,
endDate: 2025-07-01T00:00:00.000Z,
whatYouWillBeDoing:
'-\tWarmly greet visitors with friendliness and approachability \n-\tProvide helpful and informative answers to visitor enquires as required \n-\tAssist in invigilation of the Spanish Gallery spaces to enhance the protection and security \n-\tHelp to ensure visitors’ safety and enjoyment, adhering to health and safety guidelines\n-\tAssist in the evacuation of visitors during emergency situations\n',
volunteerBenefits:
'Your volunteering will be a big deal, you will be helping make Bishop Auckland even better. Here’s what we need from you, simple and clear:\n\n•\tBe on time and reliable, show up for your shift ready to go.\n•\tDress the part – just follow our advice on what to wear.\n• Be buddies with everyone – staff, volunteers and visitors We are all in this together!\n• Learn the ropes – take the training we offer, and join meetings when they happen. \n• Spread the positivity – you are our ambassador, keep it upbeat.\n• Safety first – know what to do in case of fire or emergency\nStick to the rules – our policies and procedures are our team playbook, let’s play by them\nHere’s what you can expect from this fantastic opportunity – clear and important:\n\n• A warm and delightful experience for you and our visitors\n• The chance to learn and develop fresh skills and experiences; fine tune your excellent customer service skills\n• Fair respect and treatment – you’re a valued part of the team! \n•\tJoining a team that’s not just motivated but also friendly and dedicated.\n• We see and appreciate the difference you make – recognition and gratitude are part of the deal.\n• Meeting a diverse range of people, making connections and forging new friendships.\n• Personal satisfaction that you have truly enhanced our visitors’ experience.\n• Valuable work experience, especially if you have an eye to a future in Heritage and Culture \n• A CV and job application boost – real, hands-on experience to set you apart.\n\n\t',
skillsExperienceAndQualitiesNeeded:
'No previous experience or qualifications are necessary for this fantastic opportunity to acquire new skills. We believe this role is perfect for individuals who:\n\n•\tAre 17 years or older\n•\tPossess excellent communication skills, and are adept at initiating conversations with people of all ages\n• Radiate a welcoming, approachable and helpful demeanour\n• Are proactive with a positive nature, an interest in providing an excellent visitor experience\n• Enthusiastic and willing to learn about Spanish Art, History and Culture \n• Reliable, well-presented, friendly and polite\n • Comfortable collaborating as part of a team\n• Are able to undertake the activity with and without supervision\n\nWe are excited to welcome people with some or all of these qualities to the team.\n\t',
whenAndWhere:
'Ideally, we would prefer people who can commit to at least one shift a week - but this is a suggestion and we are happy to discuss your availability with you.\n\nThe Volunteer shift for Spanish Gallery is Wed – Sunday (including Bank Holiday Mondays) 12pm to 4pm \n\n',
otherInfo:
'•\tYou will be asked to provide and wear appropriate clothing. Dress code will be advised.\n•\tThe Auckland Project is unable to reimburse travel expenses. \nVolunteers will be issued with an annual pass to be able to access the visitor attractions.',
supportOfferedExpenses:
'Don’t worry we’ve got you, with a warm welcome and some great training:\n\nYou’ll kick things off with a friendly welcome session, a great way to dive into your new adventure. Our fantastic Visitor Operations team members will be your go to guides, showing you the ropes and making sure you are ok.\n\nYou won’t be flying solo! An experienced buddy will be right there with you, making sure you have what you need to understand the role. \n\nNeed a hand? Our amazing supervisors are on standby to lend a hand and provide the support you need. \n\nBut wait, there’s more! We’ve also got Spanish Gallery online training modules and briefing notes to make learning a breeze. We are all about setting you up for a success on this journey.\n \n',
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accessibilityAndTransport:
'The Spanish Gallery is a state of the art building in the centre of Bishop Auckland.',
lastModified: 2025-04-30T15:48:52.000Z },
{ _id: '1628',
name: 'Visitor Facing Roles in Galleries Spaces Museum',
shortDescription:
'The team responsible for delivering our visitor attractions is Visitor Operations (VO). Volunteer roles in VO include greeting visitors and engaging with them across various attractions, including Auckland Palace, The Faith Museum, the Spanish and Mining Art Galleries, and Auckland Tower. Its all about the visitor experience.',
created: 2024-08-01T16:10:44.628Z,
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name: 'Bishop Auckland' },
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contactPerson: 'Michele Armstrong ',
contactEmail: 'volunteers@aucklandproject.org ',
contactTelephone: '01388 600505',
address: '',
hours:
'most roles within visitor operations operate on a morning and afternoon shift basis of 2.5/3 hrs',
websiteLink: 'www.aucklandproject.org',
whatYouWillBeDoing:
'If you enjoy interacting with people, this is the team for you. No prior experience or qualifications are necessary for volunteering in this area—don\'t worry, we don\'t expect you to be an art expert or history buff. Instead, it\'s an opportunity to acquire new skills.\n\nWe are particularly looking to engage individuals who are available to volunteer on weekends. Recruitment and induction sessions will be scheduled accordingly.\n\n',
skillsExperienceAndQualitiesNeeded:
'We believe these volunteer roles are perfect for individuals who:\n\n- Are 17 years or older\n- Possess excellent communication skills and are comfortable initiating conversations with people of all ages\n- Radiate a welcoming, approachable, and helpful demeanour\n- Are proactive, positive, and committed to providing an excellent visitor experience\n- Are enthusiastic and willing to learn\n- Are reliable, well-presented, friendly, and polite\n- Are comfortable collaborating as part of a team\n- Are able to undertake activities both independently and under supervision\n',
accessibilityAndTransport:
'All our Visitor attractions can be accessed via the Market Place in Bishop Auckland. Volunteers can park in North Bondgate Car Park when volunteering with no charge. \nThe Mining Art Gallery/Spanish gallery/Auckland Tower are all within the Market Place. The Auckland Palace does not have parking/disabled parking on site and is a walk down the Broad walk which includes cobbles ',
supportOfferedExpenses:
'We ask Volunteers to take online essential training modules, and then training is dependent on the role/area. Induction sessions form part of the training.\n Regrettably we can not reimburse travel expenses at this time.',
whenAndWhere:
'Our Visitor Attractions are open Wed to Sunday and Bank Holidays. We try to be flexible and whilst volunteers volunteering once a week is ideal for us we are happy if its once a fortnight or less, however lets discuss, we do ask volunteers to commit to volunteer shifts that they have signed up to. ',
otherInfo:
'Safeguarding of children and vulnerable adults is a priority for The Auckland Project \nWhen you apply through Co Durham Volunteering Portal we will contact you with a link to our online volunteer application form ',
startDate: 2024-08-01T16:10:44.628Z,
endDate: 2025-06-30T16:10:44.628Z,
lastModified: 2025-02-06T08:09:11.000Z,
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{ _id: '1634',
name:
'Weekend Volunteering Visitor Facing Roles in Galleries Spaces Museum',
shortDescription:
'The team responsible for delivering our visitor attractions is Visitor Operations (VO). Volunteer roles in VO include greeting visitors and engaging with them across various attractions, including Auckland Palace, The Faith Museum, the Spanish and Mining Art Galleries, and Auckland Tower. Its all about the visitor experience.',
created: 2024-08-14T14:02:56.478Z,
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contactPerson: 'Michele Armstrong',
contactEmail: 'michele.armstrong@aucklandproject.org',
contactTelephone: '01388 600505',
address: '',
hours: '',
websiteLink: '',
whatYouWillBeDoing:
'If you enjoy interacting with people, this is the team for you. No prior experience or qualifications are necessary for volunteering in this area—don\'t worry, we don\'t expect you to be an art expert or history buff. Instead, it\'s an opportunity to acquire new skills.\n\nWe are particularly looking to engage individuals who are available to volunteer on weekends. Recruitment and induction sessions will be scheduled accordingly.',
skillsExperienceAndQualitiesNeeded:
'We believe these volunteer roles are perfect for individuals who:\n\n- Are 17 years or older\n- Possess excellent communication skills and are comfortable initiating conversations with people of all ages\n- Radiate a welcoming, approachable, and helpful demeanour\n- Are proactive, positive, and committed to providing an excellent visitor experience\n- Are enthusiastic and willing to learn\n- Are reliable, well-presented, friendly, and polite\n- Are comfortable collaborating as part of a team\n- Are able to undertake activities both independently and under supervision\n',
accessibilityAndTransport:
'All our Visitor attractions can be accessed via the Market Place in Bishop Auckland. Volunteers can park in North Bondgate Car Park when volunteering with no charge. \nThe Mining Art Gallery/Spanish gallery/Auckland Tower are all within the Market Place. The Auckland Palace does not have parking/disabled parking on site and is a walk down the Broad walk which includes cobbles ',
supportOfferedExpenses:
'We ask Volunteers to take online essential training modules, and then training is dependent on the role/area. Induction sessions form part of the training.\nRegrettably we can not reimburse travel expenses at this time.',
whenAndWhere:
'Saturdays and Sundays We try to be flexible and whilst volunteers volunteering once a week is ideal for us we are happy if its once a fortnight or less, however lets discuss, we do ask volunteers to commit to volunteer shifts that they have signed up to. ',
otherInfo:
'When you apply through Co Durham Volunteering Portal we will contact you with a link to our online volunteer application form ',
startDate: 2024-08-14T14:02:56.478Z,
endDate: 2025-06-30T14:02:56.478Z,
lastModified: 2025-02-06T08:09:43.000Z,
volunteerBenefits:
'Volunteers are issued with an annual pass for themselves to our visitor attractions within Bishop Auckland. ',
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{ _id: '1659',
name: 'Gift Shop and ticket sales and ticket checking ',
shortDescription:
'We’re offering exciting volunteer roles within our Gift Shop, Ticket Sales, and ticket check, where you’ll have the chance to make a real impact on our visitors’ experience.\n\n',
created: 2024-11-14T08:38:19.805Z,
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contactPerson: 'Michele Armstrong ',
contactEmail: 'volunteers@aucklandproject.org',
contactTelephone: '01388 600505',
address: '',
hours: '',
websiteLink: '',
whatYouWillBeDoing:
'Retail, we have gift shops in all our venues. Ticket sales supporting customers to get the right ticket for them. Ticket Check, ensuring visitors who arrive at the Palace state entrance are warmly welcomed.',
skillsExperienceAndQualitiesNeeded:
'These roles are perfect for individuals who: \n\n- Are 18 years or older.\n\n- Have a welcoming, friendly, and helpful attitude \n\n- Are proactive and committed to providing an excellent visitor experience \n\n- Are enthusiastic about learning and growing in a new role \n\n- Are reliable, well-presented, and enjoy working with people \n\n- Can collaborate well as part of a team \n\n- Can work independently and under supervision when needed ',
accessibilityAndTransport:
'The visitor venues are based within the Market Place Bishop Auckland. The Palace is a 5/10 min walk from the market place. ',
supportOfferedExpenses:
'Initial chat and Induction will help to support volunteers into the right role for them. We provide online training to support knowledge development as well as access to briefing notes. We recommend Shadow shifts to help understand the role.\nRegrettably we can not reimburse travel expenses at this time.\nWhy volunteer with us? \n\nVolunteering in these roles offers a chance to connect with others, learn new skills, and be a part of something special. If you love interacting with people and want to play an important role in creating memorable experiences for our visitors, then one of these roles could be for you.',
whenAndWhere:
'We operate our visitor venues Wed to Sunday 10.30 to 16.00 ( Feb to Dec) Volunteer shifts for these roles are am and pm. We use a volunteer management system that gives volunteers the opportunity to sign up to shifts.',
otherInfo:
'\nWhen you apply through Co Durham Volunteering Portal we will contact you with a link to our online volunteer application form ',
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endDate: 2025-06-30T08:38:19.805Z,
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{ _id: '1660',
name:
'Gardens and Park Activities Employer Supported Volunteering Days',
shortDescription:
'We are reaching out to extend a warm invitation from the Gardens and Parks Team here at The Auckland Project. We would be absolutely thrilled to welcome teams from companies for a volunteering experience in 2025. ',
created: 2024-11-14T08:58:18.140Z,
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contactPerson: 'Michele Armstrong',
contactEmail: 'michele.armstrong@aucklandproject.org',
contactTelephone: '01388 600505',
address: '',
hours: '',
websiteLink: '',
whatYouWillBeDoing:
'We\'re set to accommodate groups of up to 15 people on Tuesdays and Thursdays. You\'ll have the chance to roll up your sleeves and dive into a variety of outdoor activities, depending on the season. From digging and planting to tidying up and pond clearance, there\'s something for everyone to get involved in and make a real difference. ',
skillsExperienceAndQualitiesNeeded: 'Willing to \'muck\' in for a day.',
accessibilityAndTransport:
'The Auckland Project is based in the Market Place Bishop Auckland. ',
supportOfferedExpenses:
'Tool talk at the beginning of the day, free parking available',
whenAndWhere:
'We can book companies in for this activity on Tuesdays and Thursdays ',
otherInfo: '',
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