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OrganisationInfo:
{ _id: '10097',
name: 'The Auckland Project',
email: 'michele.armstrong@aucklandproject.org',
type: '',
telephone: '01388 743750',
contactPerson: 'Michele Armstrong',
website: 'https://www.aucklandproject.org/',
description:
'About the Auckland Project\n\nThe Auckland Project is working to create positive change for those living, working and visiting Bishop Auckland and to ensure the town’s future is as magnificent and vibrant as its past.\n\nTo do so we are creating a visitor destination in Bishop Auckland, incorporating Auckland Castle (once home to the Prince Bishops of Durham), a Spanish Gallery, Faith Museum, Walled Garden, Deer Park, Mining Art Gallery, Auckland Tower visitor centre and an outdoor spectacular Kynren – an epic tale of England, is also performed every summer on a 7.5-acre stage.\n\nKyrnen launched in 2016, followed by the Mining Art Gallery, in October 2017 and Auckland Tower in October 2018. Bishop Trevor Gallery, a temporary exhibition space within Auckland Castle, opened in June 2019, with the Castle re-opening to the public on 2 November 2019 following a three-year conservation programme. The other attractions will follow in stages in the years ahead.\n\nAlongside the visitor destination, The Auckland Project regeneration charity is also working directly with the local community to deliver a wide range of formal and informal learning for adults and young people, create jobs and apprenticeships both directly and via our supply chain, support sustainable living, including community-supported agriculture and the Incredible Edible scheme and promote general health and wellbeing.\n\nFor more information about The Auckland Project, please visit aucklandproject.org or search Auckland Project on Facebook and Twitter.\n\nThe Auckland Project’s sister charity, Eleven Arches, runs open air spectacular Kynren – an epic tale of England.\n\nSet against the magnificent backdrop of Auckland Castle on a 7.5-acre stage, the show is enjoyed from an 8,000-seat amphitheatre and culminates in a dramatic firework display.\n\nIts name echoes the Anglo-Saxon word ‘cynren’, meaning generation, kin or family, and reflects the inspiration of those involved in the production.\n\nA live-action extravaganza, Kynren takes the audience on a journey through 2,000 years of history, myth and legend, from the Roman occupation to the Second World War. Kynren is a critically acclaimed experience and has received five-star reviews. It attracts thousands of people to Bishop Auckland each summer and is supported by a cast and crew of 1,000 volunteers.\n\nTO APPLY FOR ANY OF OUR VOLUNTEER OPPORTUNITIES, PLEASE VISIT: https://app.betterimpact.com/PublicOrganization/161cfdb9-a35e-4087-acfd-0b6379e3cdb2/1\n',
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[ { _id: '1204',
name: 'Spanish Gallery Invigilator',
shortDescription:
'The Spanish Gallery is an extraordinary place…and we want you to be part of the team to look after it and share it with others.\nThis role, requiring responsibility, vigilance, and excellent customer service skills, is part of an invigilation and visitor support team which plays a crucial part in the way the Spanish Gallery engages with its visitors to provide a truly memorable experience, and looks after the works of art.\n\nWe aspire to fire people’s imagination and interest through our sharing of stories and ideas about Spanish art. Created within historic buildings in the town’s market place in the heart of Bishop Auckland, The Spanish Gallery features paintings, sculptures and displays to provide a rich experience for our visitors \n',
created: 2021-11-12T10:34:11.017Z,
orgId: '10097',
locations:
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name: 'Bishop Auckland' },
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name: 'Museums/Heritage',
backgroundImage: '',
iconImage: '' },
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active: true,
contactPerson: 'Michele Armstrong',
contactEmail: 'volunteers@aucklandproject.org',
contactTelephone: '',
address: '',
hours:
' We would prefer people who can commit to at least once a week, but this is a suggestion and we are happy to discuss this further with you. (Opening Days will be Wed-Sun and we will operate 2 volunteer shifts per day)',
startDate: 2021-11-12T10:34:11.017Z,
endDate: 2022-05-12T10:34:11.017Z,
whatYouWillBeDoing:
'What will I be doing? \t\nInvigilator Duty - \nBe part of a team that looks after the Spanish Gallery and its works of art by:\n•\tInvigilating specific gallery spaces - ensuring that the security of the works of art are not compromised. \nEngager Duty - \nBe part of a team that looks after our visitors by:\n•\tWelcoming visitors within the Spanish Gallery, offering a genuinely friendly welcome, with a smile, eye contact and open body language\n•\tOffering visitors an appropriate level of information about a specific gallery setting, event, person or time period, supporting visitors to discover their own responses to the art, themes and stories presented\n•\tHelping orientate visitors, ensuring safe passage of visitors particularly around pinch points, and ‘signposting’, as and when appropriate, other TAP venues and ventures.\n\nBoth aspects of the role will include - \n•\tBeing observant – ‘the eyes and ears of TAP in the Spanish Gallery, informing the Team Leader/Duty Manager immediately in the event of damage to the building or to any artwork, in the instance of any health and safety or security issues arising, and of any other emergencies that may occur\n•\tEnsuring that the gallery’s rules and requirements are understood and followed \n•\tCommunicating with colleagues to ensure safety of the works of art and visitors\n•\tAdhering to health and safety regulations, being aware of disability and access requirements, and assisting the public in evacuation situations in accordance with a thorough knowledge of evacuation procedures (training provided).\n•\tHelping manage any social distancing or sanitising requirements \n•\tAssisting to ensure the Spanish Gallery it is presentable to our visitors\n•\tBeing an ambassador/advocate of TAP',
volunteerBenefits:
'•\tExperience, challenge, a development and ‘CV-building’ opportunity – ‘a chance to grow’\n•\tResponsibility\n•\tBeing part of something new\n•\tA chance to find out about aspects of Spanish art and artists\nWhat’s in it for the Auckland Project?\n•\tEnthusiastic, informed, kind, responsible people – ‘The Right Stuff’! – representing this gallery\n•\tCare of the Spanish Gallery, its exhibits, and our visitors.\nWhat’s in it for the visitors?\n•\tAn experience enhanced by amazing volunteers - so time with us gives great memories\n',
skillsExperienceAndQualitiesNeeded:
'•\tIs over 18 \n•\tIs diligent, trustworthy, and responsible \n•\tHas a can-do attitude, ensuring people engage with us now and in the future \n•\tIs a punctual time keeper, and is willing to undertake, understand and relish training and briefing sessions\n•\tHas customer/guest/visitor care experience, or can demonstrate that they have the attributes – the ability to share interest in the experience, and the visitor’s enjoyment of it\n•\tIs able and willing to follow instructions \n•\tIs Health & Safety conscious \n•\tIs keen to show they are a good team player and communicator\n•\tIs pleasant and presentable \n•\tIs open-minded and willing to acknowledge and embrace an individual\'s right to space and opinions\n',
whenAndWhere:
'The Auckland Project, Bishop Auckland \nSpanish Gallery - The Market Place\n',
otherInfo:
'•\tYou will be asked to provide and wear appropriate clothing. Dress code will be advised.\n•\tThe Auckland Project is unable to reimburse travel expenses. ',
supportOfferedExpenses:
'There will be core training, including invigilation, and the opportunity to find out more about the art, artists and culture of Spain, and share the information amongst the group, other colleagues, and our visitors',
urlFragment: 'spanish-gallery-invigilator-1204' },
{ _id: '1205',
name: 'Mining Art Gallery Engager',
shortDescription:
'We aspire to fire people’s imagination and interest through our sharing of stories of the local mining industry, and how it shaped the town and its community, through the works of art presented in The Auckland Project’s Mining Art Gallery (MAG).\nThis award-winning gallery is within one of the historic buildings in the town’s market place in the heart of Bishop Auckland.\nThis role, requiring excellent customer service skills, is part of a visitor support team which plays a crucial part in the way the MAG engages with its visitors. \nWe aim to give people the chance to explore what they see and feel in the works of art, by providing an accessible, moving and thought-provoking experience.\n',
created: 2021-11-12T10:40:55.647Z,
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active: true,
contactPerson: 'Michele Armstrong',
contactEmail: 'volunteers@aucklandproject.org',
contactTelephone: '',
address: '',
hours:
' We would prefer people who can commit to at least one shift once a week, but this is a suggestion and we are happy to discuss this further with you. (Opening days will be Wed-Sun and we will operate 2 volunteer shifts per day)',
startDate: 2021-11-12T10:40:55.647Z,
endDate: 2022-05-12T10:40:55.647Z,
whatYouWillBeDoing:
'\n\nWhat will I be doing? \n\n\n\n\n\n\n\n\n\n\n\tEngager Duty - \n•\tWelcoming visitors within MAG, offering a genuinely friendly welcome, with a smile, eye contact and open body language\n•\tOffering visitors an appropriate level of information supporting visitors to discover their own responses to the art\n•\tHelping orientate visitors, ensuring safe passage of visitors and ‘signposting’, as and when appropriate, other TAP venues and ventures.\n\nInvigilator Duty - \n•\tInvigilating - ensuring that the security of the works of art are not compromised. \n\nBoth aspects of the role will include - \n•\tBeing observant –immediately in the event of damage to the building or to any artwork, in the instance of any health and safety or security issues arising, and of any other emergencies that may occur\n•\tEnsuring that the gallery’s rules and requirements are understood and followed \n•\tCommunicating with colleagues to ensure safety of the works of art and visitors\n•\tAdhering to health and safety regulations, being aware of disability and access requirements, and assisting the public in evacuation situations in accordance with a thorough knowledge of evacuation procedures (training provided).\n•\tHelping manage any social distancing or sanitising requirements \n•\tAssisting to ensure MAG is presentable to our visitors\n•\tBeing an ambassador/advocate of TAP\n\n',
skillsExperienceAndQualitiesNeeded:
'•\tIs over 18 \n•\tIs diligent, trustworthy, and responsible \n•\tHas a can-do attitude, ensuring people engage with us now and in the future \n•\tIs a punctual time keeper, and is willing to undertake, understand and relish training and briefing sessions\n•\tHas customer/guest/visitor care experience, or can demonstrate that they have the attributes – the ability to share interest in the experience, and the visitor’s enjoyment of it\n•\tIs able and willing to follow instructions \n•\tIs Health & Safety conscious \n•\tIs keen to show they are a good team player and communicator\n•\tIs pleasant and presentable \n•\tIs open-minded and willing to acknowledge and embrace an individual\'s right to space and opinions\n',
whenAndWhere:
'The Auckland Project Bishop Auckland The Mining Art Gallery the Market Place',
supportOfferedExpenses:
'There will be core training, and the opportunity to find out more about the art, and the artists, the impact on the community, and the key messages that TAP seeks to present. ',
otherInfo:
'You will be asked to provide and wear appropriate clothing and footwear\nDress code will be advised\n \nThe Auckland Project is unable to reimburse travel expenses. \n',
volunteerBenefits:
'•\tThe chance to do something different \n•\tExperience, challenge, a development and ‘CV-building’ opportunity – ‘a chance to grow’\n•\tResponsibility\nWhat’s in it for the Auckland Project?\n•\tEnthusiastic, informed, kind, responsible people – ‘The Right Stuff’! – representing this gallery\n•\tCare of MAG, its exhibits, and our visitors\n\nWhat’s in it for the visitor?\n•\tAn experience enhanced by amazing volunteers - so time with us gives great memories\n',
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{ _id: '1206',
name: 'Gift Shop and Front of House Team',
shortDescription:
'We are seeking front of house/Retail (which includes the gift shop) volunteers who will welcome and spend time helping our visitors to acquire that wonderful memento that supports the creation of memories of their visit. This role will be part of a team of volunteers delivering our full gift shop offer across multiple sites, which also includes front of house in certain venues. \nA trip to the gift shop is an important part of the visitor experience. These vital volunteers will be delighting our visitors with their knowledge and friendly service. \n',
created: 2021-11-12T10:46:50.254Z,
orgId: '10097',
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name: 'Bishop Auckland' },
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active: true,
contactPerson: 'Michele Armstrong',
contactEmail: 'volunteers@aucklandproject.org',
contactTelephone: '',
address: '',
hours:
'We would prefer people who can commit to at least once a week, but this is a suggestion and we are happy to discuss this further with you. ',
startDate: 2021-11-12T10:46:50.254Z,
endDate: 2022-05-12T10:46:50.254Z,
whatYouWillBeDoing:
'•\tUndertaking all training and briefings required for the role \n•\tPerforming efficient and accurate transactions on the till (full training and support given) \n•\tProcessing ticket sales\n•\tUnpacking deliveries and display stock in a creative and enticing way alongside existing stock. (Full coaching, visual guidelines and a promotional calendar will be devised to support with this.) \n•\tMaintaining a clean and safe environment \n•\tTaking the time to get to know the products on sale learn about the historic settings that the gift shops are in and how they relate to the products on sale \n•\tProviding information about the wider Auckland Project. \n•\tDealing with customer queries ',
skillsExperienceAndQualitiesNeeded:
'•\tIs over 18\n•\tIs a punctual time keeper\n•\tHas a positive approach and has a warm personality\n•\tHas customer care experience (not essential)\n•\tHas retail experience (not essential)\n•\tIs able and willing to follow instructions\n•\tIs Health & Safety Conscious\n•\tWill be able to keep calm in all situations \n•\tIs IT competent (use of Till and radios)\n•\tCan be good team player\n•\tCan be a good communicator\n•\tHas a neat personal appearance \n•\tHas the ability to be non-judgemental and acknowledge an individual\'s right to space\n•\tIdeally is First aid trained (but this is desirable not a \n•\t requirement)\n',
whenAndWhere:
'The Auckland Project Bishop Auckland areas to cover are Auckland Castle/ The Mining Art Gallery/Spanish Gallery a rota system will ensure a varied experience in all venues.',
otherInfo:
'You will be asked to provide and wear appropriate clothing and footwear, role/activity dependent. Dress code will be advised\n The Auckland Project is unable to reimburse travel expenses. \n',
volunteerBenefits:
'In joining our community of custodians, you should find that every time you volunteer, you will be setting off on an adventure, where you can achieve a sense of wellbeing, which may well include: - feeling good, smiling lots, finding or enhancing skills, meeting new people, achieving a sense of purpose and having fun. It may well be an opportunity to rediscover/discover you.',
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{ _id: '1211',
name: 'Bishops Kitchen Cafe Team ',
shortDescription:
'Joining the Bishop Kitchen Café team at The Auckland Project is an opportunity to provide a friendly welcome, and serve lovingly made beverages, snacks and meals to our visitors. In addition, visitors will be provided with information that will help to make their experience one to remember from start to finish. \n \nYour gift of time will give us the opportunity to ‘grow’ our team and continue to develop an offer that supports the development of Bishop Auckland. \n',
created: 2021-11-19T16:09:38.139Z,
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active: true,
contactPerson: 'Michele Armstrong',
contactEmail: 'volunteers@aucklandproject.org',
contactTelephone: '01388 600505',
address:
'The Auckland Project 58 Kingsway Bishop Auckland County Durham DL14 7JF',
hours: 'Shifts for this role are Wednesday to Sunday 11am to 2pm',
startDate: 2021-11-19T16:09:38.139Z,
endDate: 2023-01-19T00:00:00.000Z,
whatYouWillBeDoing:
'Undertaking ongoing training and briefings\nMeeting and greeting visitors\nDelivering high quality customer service\nMaking and serving drinks in line with Hygiene standards\nMaking and serving delicious snacks and meals \nTaking card and cash payment \nMaintaining and cleaning the space for our visitors\nBecome knowledgeable about our visitor attractions and activities \n',
skillsExperienceAndQualitiesNeeded:
'We are looking for someone who: \n \t•\tIs over 18 \n•\tIs a punctual time keeper \n•\tHas some experience of dealing with customers/visitors/guests (not essential) \n•\tCan and is willing to follow instructions \n•\tIs Health & Safety conscious \n•\tCan be a good team player \n•\tCan be a good communicator \n•\tIs willing to undertake basic mandatory training \n•\tIs able to be flexible \n•\tHas a neat personal appearance \n•\tHas the ability to be non-judgemental and acknowledge an individual\'s right to space \n•\tIdeally is First aid trained (but this is desirable not a requirement) \n',
whenAndWhere:
'Having a flexible approach to time management is key. We would prefer people who can commit to at least once a week, but this is a suggestion and we are happy to discuss this further with you. \nBishops Kitchen Café is situated in the historic Auckland Castle ',
supportOfferedExpenses:
'You will be asked to provide and wear appropriate clothing and footwear; a dress code exists for this role. The Auckland Project is unable to reimburse travel expenses. ',
volunteerBenefits:
'It’s an exciting time! Your volunteering will be directly contributing to the regeneration of Bishop Auckland. \nIn joining our community of custodians, you should find that every time you volunteer, you will be setting off on an adventure, where you can achieve a sense of wellbeing, which may well include: - \nfeeling good, smiling lots, finding or enhancing skills, meeting new people, achieving a sense of purpose and having fun. It may well be an opportunity to rediscover/discover you. \n',
otherInfo: '',
websiteLink: '',
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{ _id: '1212',
name: 'Auckland Tower Visitor Support and Engager',
shortDescription:
'The Auckland Tower is a hub for information and a warm welcome.\nThis volunteer role will ensure that visitors are given, a big smile, information that helps them find their way to our galleries, museum spaces, park and gardens, along with other aspects of the town in and around the market place of Bishop Auckland. \n',
created: 2021-11-19T16:15:45.518Z,
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active: true,
contactPerson: 'Michele Armstrong ',
contactEmail: 'volunteers@aucklandproject.org',
contactTelephone: '01388 600505',
address:
'The Auckland Project 58 Kingsway Bishop Auckland County Durham DL14 7JF',
hours:
'A volunteer shift in this role is around 2.5/3 hrs morning or afternoon',
startDate: 2021-11-19T16:15:45.518Z,
endDate: 2023-01-19T00:00:00.000Z,
whatYouWillBeDoing:
'•\tUndertaking all training and briefings required for the role\n•\tBe the smiling friendly face for our visitors\n•\tSignposting visitors\n•\tSupport visitors with purchasing of tickets, potential queue busting\n•\tProvide guests with tickets with initial information and inform them of any restrictions that may be in place\n•\tSelling tickets if required\n•\tBag checks as required\n•\tCommunicate via radio with colleagues\n•\tProvide tours of the Auckland Tower platform and help visitors with the lift\n•\tProvide eyes and ears to support the day to day running of the visitor attractions\n•\tAccessibility Assistants',
skillsExperienceAndQualitiesNeeded:
'•\tIs over 18\n•\tA Punctual time keeper\n•\tCan be flexible and adaptable (inside and outside activity) \n•\tHas recent customer/visitor/guest experience \n•\tIs able and willing to follow instructions\n•\tIs Health & Safety conscious\n•\tIs a good communicator\n•\tWill be able to keep calm in difficult situations\n•\tIs people orientated\n•\tEnjoys being outside in all weathers.\n•\tIs IT competent (ticket scanners, ticket sales, online rotas, online training)\n•\tHas the ability to be non-judgemental and acknowledge an individual\'s right to space\n•\tHas a neat personal appearance\n•\tIdeally is First aid trained (this is desirable not a requirement) \n',
whenAndWhere:
'Having a flexible approach to time management is key. We would prefer people who can commit to at least once a week, but this is a suggestion and we are happy to discuss this further with you. This role will operate Wednesday to Sunday with a morning and afternoon shift pattern.\nYou will be asked to provide and wear appropriate clothing and footwear; a dress code will be advised\n',
supportOfferedExpenses:
'The Auckland Project is unable to reimburse travel expenses.',
volunteerBenefits:
'It’s an exciting time! Your volunteering will be directly contributing to the regeneration of Bishop Auckland. \nIn joining our community of custodians, you should find that every time you volunteer, you will be setting off on an adventure, where you can achieve a sense of wellbeing, which may well include: -feeling good, smiling lots, finding or enhancing skills, meeting new people, achieving a sense of purpose and having fun. It may well be an opportunity to rediscover/discover you.\n',
otherInfo:
'What’s in it for me?\n•\tThe chance to do something different \n•\tExperience, challenge, a development and ‘CV-building’ opportunity – ‘a chance to grow’\n•\tResponsibility\nWhat’s in it for The Auckland Project?\n•\tEnthusiastic, informed, kind, responsible people – ‘The Right Stuff’! – representing The Auckland Project\n',
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