SSAFA (Durham Branch)

Founded in 1885, SSAFA is the UK's oldest Tri-Service National Armed Forces Charity.

The Charity a provides lifelong support to all Serving members of UK’s Armed Forces, its Veterans and their families and dependents.

Anyone, irrespective of rank who currently serves or has ever served in the RN/RM, Army or RAF including their families, both regulars and reservists, are eligible for assistance from SSAFA. Additionally, SSAFA helps those from the RFA and Merchant Navy on behalf of the Merchant Navy Welfare Board.

SSAFA’s has a small professional staff and network of over 5,000 volunteers who assist more than 90,000 people every year, from World War Two to Afghan.

SSAFA Durham comprises 5 Divisions within Durham Branch; this includes a small Branch Office based in Durham with Divisions in:

Darlington - Darlington area
East Durham - covering the area from Seaham down to Hartlepool and across to Durham city.
Hartlepool - Hartlepool area
North Durham - covering Durham, Chester-Le-Street, Consett and Stanley.
Southwest Durham - covering from the A19, Sedgefield, Newton Aycliffe, Spennymoor, Bishop Auckland, Barnard Castle and Stanhope.

The Branch Office is open between 09:00 and 12:30 hrs Monday’s and Thursday’s.

Active opportunities

Branch Caseworker

Ferryhill   Weardale   Bishop Auckland   Spennymoor   Sedgefield   Peterlee   Seaham   Consett   Crook/Willington   Chester le Street   Teesdale   Newton Aycliffe   Stanley   Durham City  
View this opportunity

Branch Visitor

Ferryhill   Weardale   Bishop Auckland   Spennymoor   Sedgefield   Peterlee   Seaham   Consett   Crook/Willington   Chester le Street   Teesdale   Newton Aycliffe   Stanley   Durham City  
View this opportunity

Divisional Secretary - Hartlepool (including Blackhall Colliery) or North Durham

Volunteering from Home  
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Fundraising Coordinator

Volunteering from Home   Durham City  
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Fundraising Volunteer

Volunteering from Home   Durham City  
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Recruitment coordinator

Volunteering from Home   Durham City  
View this opportunity

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      {  _id:  '10094',
          name:  'SSAFA  (Durham  Branch)',
          email:  'durham@ssafa.org.uk',
          type:  '',
          telephone:  '0191  383  9452',
          contactPerson:  'Brian  West,  Branch  Secretary',
          website:  'www.ssafa.org.uk',
          description:
            'Founded  in  1885,  SSAFA  is  the  UK\'s  oldest  Tri-Service  National  Armed  Forces  Charity.\n\nThe  Charity  a  provides  lifelong  support  to  all  Serving  members  of  UK’s  Armed  Forces,  its  Veterans  and  their  families  and  dependents.\n\nAnyone,  irrespective  of  rank  who  currently  serves  or  has  ever  served  in  the  RN/RM,  Army  or  RAF  including  their  families,  both  regulars  and  reservists,  are  eligible  for  assistance  from  SSAFA.      Additionally,  SSAFA  helps  those  from  the  RFA  and  Merchant  Navy  on  behalf  of  the  Merchant  Navy  Welfare  Board.\n\nSSAFA’s  has  a  small  professional  staff  and  network  of  over  5,000  volunteers  who  assist  more  than  90,000  people  every  year,  from  World  War  Two  to  Afghan.\n\nSSAFA  Durham  comprises  5  Divisions  within  Durham  Branch;  this  includes  a  small  Branch  Office  based  in  Durham  with  Divisions  in:\n\nDarlington  -  Darlington  area\nEast  Durham  -  covering  the  area  from  Seaham  down  to  Hartlepool  and  across  to  Durham  city.\nHartlepool  -  Hartlepool  area\nNorth  Durham  -  covering  Durham,  Chester-Le-Street,  Consett  and  Stanley.\nSouthwest  Durham  -  covering  from  the  A19,  Sedgefield,  Newton  Aycliffe,  Spennymoor,  Bishop  Auckland,  Barnard  Castle  and  Stanhope.\n\nThe  Branch  Office  is  open  between  09:00  and  12:30  hrs  Monday’s  and  Thursday’s.\n',
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          jobs:
            [  {  _id:  '1075',
                    name:  'Branch  Caseworker',
                    shortDescription:
                      'Caseworkers  provide  support  and  advice  to  eligible  individuals,  these  individuals  should  be  recognised  as  temporarily  and/or  permanently  vulnerable  adults  requiring  wellbeing  and  emotional  support  within  the  definitions  of  the  Care  Act  2014.    The  role  of  the  Caseworker  is  to  assess  the  needs  of  clients  (predominantly  in  their  own  homes)  and  access  appropriate  assistance.    This  could  include  obtaining  financial  assistance  for  welfare  needs,  advice  and  support  in  the  management  of  personal  affairs  and  finances,  accessing  special  equipment  for  clients  with  disabilities  and  transportation  to  and  from  medical  appointments.    Caseworkers  are  supported  by  the  Division  Secretary  or,  where  there  is  no  Division,  the  Branch  Secretary.',
                    created:  2020-07-17T14:35:38.233Z,
                    orgId:  '10094',
                    locations:
                      [  {  _id:  '0366e9bc-759a-4a85-b61b-9c1e875fb215',
                              name:  'Ferryhill'  },
                          {  _id:  '07a9ee5d-99bc-4c60-9bee-6f9ab9e05aa3',
                              name:  'Weardale'  },
                          {  _id:  '1814ac6c-5538-48e4-b7d2-daa59dbcde46',
                              name:  'Bishop  Auckland'  },
                          {  _id:  '3c252b1f-64ba-4a78-80ce-eb1c1a85ed99',
                              name:  'Spennymoor'  },
                          {  _id:  '5ad6f3ab-1b0a-44ff-b970-e6f85ea9819c',
                              name:  'Sedgefield'  },
                          {  _id:  '5b2b5605-9529-47f4-ac1c-38047bbe19b9',
                              name:  'Peterlee'  },
                          {  _id:  '710b0919-db89-45b2-9090-119f234de243',  name:  'Seaham'  },
                          {  _id:  '82253aa4-1b3f-4ebb-84f9-03e9636d7d7e',  name:  'Consett'  },
                          {  _id:  'a3e08f6a-a827-4519-8f81-be886a5caa52',
                              name:  'Crook/Willington'  },
                          {  _id:  'a6875959-aadd-4224-b34b-6c8c0a3a2fc8',
                              name:  'Chester  le  Street'  },
                          {  _id:  'da6c2e8c-a707-4ed7-9611-5fcb033f9da7',
                              name:  'Teesdale'  },
                          {  _id:  'db2bec43-c298-4e80-bbeb-a5a51450975d',
                              name:  'Newton  Aycliffe'  },
                          {  _id:  'f4d2a5d6-487d-428d-89af-e519d70cf2fd',  name:  'Stanley'  },
                          {  _id:  'fb8f49ef-9a3a-40d6-bdac-f63a2590e544',
                              name:  'Durham  City'  },
                          [length]:  14  ],
                    jobTypes:
                      [  {  _id:  'dcd2ec1e-d601-4b34-935f-0e25eca9b74e',
                              name:  'Veterans  &  Armed  Forces',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  1  ],
                    active:  true,
                    contactPerson:  'Brian  West',
                    contactEmail:  'durham@ssafa.org.uk',
                    contactTelephone:  '0191  383  9452',
                    address:  'RCFA  Building,  53  Old  Elvet.  Durham.  DH1  3JJ',
                    hours:  '',
                    startDate:  2020-07-17T14:35:38.233Z,
                    endDate:  2022-08-17T00:00:00.000Z,
                    whatYouWillBeDoing:
                      'Duties  of  a  Caseworker  include:\n\n-  Ensuring  confidential  handling  of  all  information  concerning  clients  in  accordance  with  SSAFA\'s  confidentiality  and  data  protection  policies.\n\n-  Raising  any  concerns  regarding  safety  and  wellbeing  -  the  client\'s  self  or  others  in  line  with  safeguarding  policies.\n\n-  Making  contact  with  and  visiting  eligible  clients  in  their  homes  or  care  establishment  to  identify  their  needs  and  determining  appropriate  support.    This  frequently  includes  accessing  and  recording  detailed  (client-related)  financial  information  (income  &  expenditure)  and  sourcing  services  on  behalf  of  the  client.\n\n-  Carrying  out  casework  promptly  by  contacting  clients  within  48  hours  of  receiving  details  of  a  case  and  making  a  visit  to  the  client\'s  home  within  four  or  five  days,  advising  the  Division  Secretary  of  the  circumstances  where  this  is  not  possible.\n\n-  Ensuring  all  financial  cases  are  fully  recorded  on  the  Form  A  and  then  documented  on  Case  Management  System  and  appropriately  closed  when  actions  are  complete.\n\n-  Ensuring  personal  safety  recommendations  are  applied  when  visiting  clients.\n\n-  Monitoring  the  progress  of  a  case,  keeping  the  client  informed,  and  advising  referral  agencies  of  the  outcome.\n\n-  Attending  and  participating  in  the  AGM,  Branch  or  Division  meetings,  study  days  and  mandatory  refresher  courses  (every  5  years).\n\n-    Supporting  the  Branch\'s  fundraising  and  awareness  activities  where  possible.\n\n-  Promotion  of  SSAFA  in  the  local  area  so  that  eligible  persons  are  aware  of  assistance  available.\n\n-  Keeping  the  Branch/Division  Secretary  up-to-date  with  availability  to  do  the  role.\n\n-  Ensuring  that  all  data  processed  or  held  as  part  of  the  role  is  processed  and  held  strictly  in  accordance  with  SSAFA\'s  data  management  policies  and  procedures.\n\n-  Complying  with  and  promoting  SSAFA  values  and  standards,  including  the  code  of  confidentiality.\n',
                    skillsExperienceAndQualitiesNeeded:
                      'A  forces  background  is  not  essential,  a  driver\'s  licence  is  beneficial  for  some  geographical  areas,  IT  and  report  writing  skills  are  necessary.    Caseworkers  should  also  be  empathetic  and  non-judgemental.    All  volunteers  are  required  to  adhere  to  Our  Volunteer  Policy.',
                    whenAndWhere:  'RCFA  Building,  53  Old  Elvet.  Durham.  DH1  3JJ',
                    supportOfferedExpenses:
                      'Caseworkers  receive  local  induction  training  about  SSAFA,  attend  a  mandatory  Caseworker\'s  course  and  CMS  database  training,  once  they  have  joined  the  organisation.    They  are  expected  to  attend  Branch  training  days.    Mandatory  refresher  training  is  also  delivered  and  caseworkers  are  to  attend  every  5  years.    Interviews  and  references  are  part  of  the  recruitment  process.    Given  that  any  client  may  be  at  risk  and/or  vulnerable/temporarily  vulnerable,  this  role  is  subject  to  Disclosure  and  Barring  (DBS)  or  country  equivalent  vetting  checks.',
                    volunteerBenefits:  '',
                    otherInfo:  '',
                    urlFragment:  'branch-caseworker-1075'  },
                {  _id:  '1076',
                    name:  'Branch  Visitor',
                    shortDescription:
                      'Visitors  provide  friendly  support  to  eligible  clients.    Visitors  are  responsible  to  and  supported  by  their  Division  Secretary,  or  by  their  Branch  Secretary  where  no  Division  exists.',
                    created:  2020-07-17T14:39:56.323Z,
                    orgId:  '10094',
                    locations:
                      [  {  _id:  '0366e9bc-759a-4a85-b61b-9c1e875fb215',
                              name:  'Ferryhill'  },
                          {  _id:  '07a9ee5d-99bc-4c60-9bee-6f9ab9e05aa3',
                              name:  'Weardale'  },
                          {  _id:  '1814ac6c-5538-48e4-b7d2-daa59dbcde46',
                              name:  'Bishop  Auckland'  },
                          {  _id:  '3c252b1f-64ba-4a78-80ce-eb1c1a85ed99',
                              name:  'Spennymoor'  },
                          {  _id:  '5ad6f3ab-1b0a-44ff-b970-e6f85ea9819c',
                              name:  'Sedgefield'  },
                          {  _id:  '5b2b5605-9529-47f4-ac1c-38047bbe19b9',
                              name:  'Peterlee'  },
                          {  _id:  '710b0919-db89-45b2-9090-119f234de243',  name:  'Seaham'  },
                          {  _id:  '82253aa4-1b3f-4ebb-84f9-03e9636d7d7e',  name:  'Consett'  },
                          {  _id:  'a3e08f6a-a827-4519-8f81-be886a5caa52',
                              name:  'Crook/Willington'  },
                          {  _id:  'a6875959-aadd-4224-b34b-6c8c0a3a2fc8',
                              name:  'Chester  le  Street'  },
                          {  _id:  'da6c2e8c-a707-4ed7-9611-5fcb033f9da7',
                              name:  'Teesdale'  },
                          {  _id:  'db2bec43-c298-4e80-bbeb-a5a51450975d',
                              name:  'Newton  Aycliffe'  },
                          {  _id:  'f4d2a5d6-487d-428d-89af-e519d70cf2fd',  name:  'Stanley'  },
                          {  _id:  'fb8f49ef-9a3a-40d6-bdac-f63a2590e544',
                              name:  'Durham  City'  },
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                    jobTypes:
                      [  {  _id:  'dcd2ec1e-d601-4b34-935f-0e25eca9b74e',
                              name:  'Veterans  &  Armed  Forces',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  1  ],
                    active:  true,
                    contactPerson:  'Brian  West',
                    contactEmail:  'durham@ssafa.org.uk',
                    contactTelephone:  '0191  383  9452',
                    address:  'RCFA  Building,  53  Old  Elvet,  Durham,  DH1  3JJ',
                    hours:  '',
                    startDate:  2020-07-17T14:39:56.323Z,
                    endDate:  2022-08-17T00:00:00.000Z,
                    whatYouWillBeDoing:
                      'Duties  of  a  Visitor  include:\n\n-  Visiting  eligible  clients  in  their  homes  or  care  establishments  to  offer  friendly  support  and  a  listening  ear  in  a  non-judgemental  manner.\n\n-  Confidential  handling  of  all  information  concerning  clients  and  ensuring  all  data  processed  or  held  as  part  of  the  role,  is  done  so  strictly  in  accordance  with  SSAFA\'s  data  management  policies  and  procedures.\n\n-  Alerting  the  Branch  or  Division  Secretary  if  specific  needs  are  identified,  including  any  safeguarding  issues.\n\n-  Supporting  Branch  and  Division  fundraising  or  awareness  activity  where  possible.\n\n-  Attending  branch  training  days  and  AGMs.\n\n-  Complying  with  and  promoting  SSAFA  values  and  standards,  including  the  code  of  confidentiality.\n',
                    skillsExperienceAndQualitiesNeeded:
                      'A  forces  background  is  not  essential,  a  driver\'s  licence  is  beneficial  for  some  geographical  areas,  and  IT  skills  would  be  desirable.    The  role  suits  friendly  and  caring  individuals  who  don\'t  wish  to  take  on  the  administration  involved  in  some  other  roles.    All  volunteers  are  required  to  adhere  to  Our  Volunteer  Policy.',
                    whenAndWhere:  'RCFA  Building,  53  Old  Elvet,  Durham,  DH1  3JJ',
                    supportOfferedExpenses:
                      'Visitors  receive  local  induction  training  about  SSAFA.    Interviews  and  references  are  part  of  the  recruitment  process.    Under  current  Disclosure  and  Barring  Service  (DBS)  procedures,  a  DBS  clearance  is  not  required.    SSAFA  reviews  DBS  requirements  at  regular  intervals.\n\nFurther  advice  and  guidance  can  be  found  in  Duties  and  Responsibilities  of  Branch  and  Service  Volunteers,  dated  21/10/2015.\n',
                    volunteerBenefits:  '',
                    otherInfo:  '',
                    urlFragment:  'branch-visitor-1076'  },
                {  _id:  '1177',
                    name:
                      'Divisional  Secretary  -  Hartlepool  (including  Blackhall  Colliery)  or  North  Durham',
                    shortDescription:
                      'There  are  SSAFA  branches  throughout  the  UK  and  overseas.      These  are  divided  into  small  local  areas  that  we  call  divisions.    Each  one  has  a  secretary  to  coordinate  the  day-to-day  business  in  that  division.      This  is  a  key  role  involving  administration  and  coordinating  people.    As  the  first  point  of  contact  for  the  division  you  will  play  a  key  part  in  promoting  SSAFA  locally,  matching  clients  to  volunteer  caseworkers  and  supporting  volunteers  to  get  the  best  outcomes  for  their  clients.  ',
                    created:  2021-08-18T13:37:35.374Z,
                    orgId:  '10094',
                    locations:
                      [  {  _id:  'f7b8988a-2b62-4bce-b14b-537c98426724',
                              name:  'Volunteering  from  Home  '  },
                          [length]:  1  ],
                    jobTypes:
                      [  {  _id:  '10b1c46c-1b6a-404f-ac3b-ecf8b104a691',
                              name:  'Administration/Office',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  1  ],
                    active:  true,
                    contactPerson:  'Brian  West',
                    contactEmail:  'durham@ssafa.org.uk',
                    contactTelephone:  '01913839452',
                    address:  'SSAFA  Durham,  RFCA  Building,  53  Old  Elvet,  Durham,  DH1  3JJ',
                    hours:  'Varied,  but  normally  no  more  than  4  hours  per  week.',
                    startDate:  2021-08-18T13:37:35.374Z,
                    endDate:  2022-08-18T00:00:00.000Z,
                    whatYouWillBeDoing:
                      '•\tActing  as  the  first  point  of  contact  for  SSAFA  in  the  local  area  \n•\tTaking  enquiries  from  potential  clients  and  potential  volunteers  \n•\tMatching  new  clients  to  available  caseworkers  \n•\tSupporting  caseworkers,  particularly  new  volunteers  \n•\tWorking  with  the  local  publicity  officer  to  promote  SSAFA  locally  \n•\tProviding  reports  to  the  local  SSAFA  branch  and  to  SSAFA’s  Central  Office  \n•\tMaintaining  accurate  records  on  our  on-line  case  management  system  \n•\tCoordinating  SSAFA  Visitors  and  Helpers  (if  applicable)  \n•\tOrganising  local  meetings  to  keep  all  volunteers  up  to  date  with  the  latest  training  and  information  \n•\tBeing  a  positive  ambassador  for  SSAFA  remembering  that  anyone  you  meet  could  be  a  potential  client,  volunteer  or  fundraiser  \n•\tVolunteering  within  the  standards  and  values  of  SSAFA  including  observing  our  policies  such  as  the  Volunteering  policy  and  data  protection  policy  (these  will  be  covered  in  your  training  and  local  induction.)  \n',
                    supportOfferedExpenses:
                      '•\tA  three-day  course  for  new  divisional  secretaries.    Your  trainer  will  guide  your  group  of  like-minded  volunteers  through  everything  you  need  to  know  to  run  a  SSAFA  division  \n•\tOn-line  training  modules  to  complete  at  home,  so  you  are  up  to  date  on  how  to  keep  clients,  their  families  and  personal  information  safe  \n•\tAccess  to  a  range  of  e-learning  courses  \n•\tLocal  induction  \n•\tSupport  from  the  branch  secretary  and  Volunteer  Support  Manager  (per  region)  \n•\tAccess  to  the  Welfare  Team  and  Volunteer  Support  Team  based  at  our  central  office  \n•\tReimbursement  of  out-of-pocket  expenses  \n',
                    skillsExperienceAndQualitiesNeeded:
                      '•\tFriendly  and  approachable  people  with  some  experience  of  coordinating  people  and  admin  \n•\tgood  written  and  spoken  English  \n•\tability  to  be  respectful  and  non-judgemental  with  clients,  their  family,  other  agencies  and  SSAFA  colleagues  \n•\tability  to  send  and  receive  emails  –  you  will  receive  your  own  SSAFA  email  address  \n•\tability  to  coordinate  a  team  of  people  volunteering    \n•\twillingness  to  use  our  on-line  case  management  system  (this  is  covered  in  the  training  course)  •  \tability  to  keep  within  boundaries  of  the  role  with  regards  to  reporting  any  safety  concerns  etc  \n•\treliable  attitude,  contact  clients  and  volunteers  promptly,  keep  appointments  etc.  \n•\tability  to  maintain  confidentiality  and  keep  information  safely  \n•\taccess  to  public  transport  or  a  car  to  travel  to  meetings,  events  etc.  \n•\tability  to  provide  two  referees:  former  employers  or  other  people  that  know  you  well  (other  than  relatives)  \n',
                    whenAndWhere:  '',
                    otherInfo:
                      '•\tVisit  us  on  line  at  https://www.ssafa.org.uk/volunteer-ssafa  to  browse  available  roles  and  locations  and  let  us  know  you’re  interested.    Read  more  about  training  and  about  some  of  our  wonderful  volunteers  \n•\tCall  our  friendly  central  Volunteer  Team  on  0800  032  5612.    They  can  answer  any  general  questions  about  volunteering  and  put  you  in  touch  with  your  local  branch  \nWhere  volunteers  are  both  divisional  secretaries  and  caseworkers  a  disclosure  check  will  be  required.  ',
                    volunteerBenefits:  '',
                    urlFragment:
                      'divisional-secretary---hartlepool-(including-blackhall-colliery)-or-north-durham-1177',
                    websiteLink:  ''  },
                {  _id:  '1256',
                    name:  'Fundraising  Coordinator',
                    shortDescription:
                      'As  Fundraising  Coordinator,  you  would  work  with  your  local  SSAFA  branch  to  develop  a  Fundraising  Plan.  You  would  \nbe  central  to  delivering  this  local  plan  to  raise  funds  through  a  range  of  local  sources  including  grants,  trusts,  appeals,  \ncollections  and  events.  ',
                    created:  2022-03-07T14:28:14.456Z,
                    orgId:  '10094',
                    locations:
                      [  {  _id:  'f7b8988a-2b62-4bce-b14b-537c98426724',
                              name:  'Volunteering  from  Home  '  },
                          {  _id:  'fb8f49ef-9a3a-40d6-bdac-f63a2590e544',
                              name:  'Durham  City'  },
                          [length]:  2  ],
                    jobTypes:
                      [  {  _id:  'b01c10e0-43ce-4898-a3cf-0814acccc482',
                              name:  'Fundraising',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  'dcd2ec1e-d601-4b34-935f-0e25eca9b74e',
                              name:  'Veterans  &  Armed  Forces',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  2  ],
                    active:  true,
                    contactPerson:  'Brian  West',
                    contactEmail:  'durham@ssafa.org.uk',
                    contactTelephone:  '0191  383  9452',
                    address:  '',
                    hours:  '',
                    websiteLink:  '',
                    startDate:  2022-03-07T14:28:14.456Z,
                    endDate:  2023-03-07T14:28:14.456Z,
                    whenAndWhere:
                      'As  part  of  your  local  branch  you  might  have  access  to  an  office,  but  many  volunteers  are  based  at  home.  You  would  \nalso  be  out  and  about  at  events  and  meetings.\nThis  role  would  suit  someone  looking  to  give  a  regular  time  commitment  to  SSAFA  although  when  and  where  would  \nbe  flexible  to  suit  you.',
                    whatYouWillBeDoing:
                      '•  Developing  an  ethical  fundraising  plan  based  on  the  needs  of  the  branch  and  choosing  a  mix  of  sources\n•  Working  with  the  branch  secretary  and  Regional  Fundraising  Manager,  recruit  a  team  of  fundraising  \nvolunteers  to  support  events,  appeals  and  collections\n•  Working  with  the  Regional  Fundraising  Manager,  support  national  fundraising  campaigns\n•  Working  with  the  Branch  Publicity  Officer,  develop  opportunities  to  combine  awareness  and  fundraising\n•  Planning  and  running  local  appeals,  collections  and  events\n•  Identifying  and  submitting  applications  to  appropriate  trusts  and  grant  funding  organisations\n•  Working  with  Marketing  staff  at  central  office  check  that  all  fundraising  materials  meet  SSAFA  branding  style  \nand  current  key  messages\n•  Liaise  with  Regional  Fundraising  Manager  when  pursuing  opportunities  beyond  local  sources  e.g.  corporates\n•  Evaluate  fundraising  activities  and  provide  reports  and  information  for  the  branch\n•  Being  a  positive  ambassador  for  SSAFA  including  all  sections  of  the  community  in  awareness  raising\n•  Volunteering  within  the  standards  and  values  of  SSAFA  including  observing  our  policies  such  as  the  \nVolunteering  policy  and  data  protection  policy  (these  will  be  covered  in  your  training  and  local  induction.)\n',
                    skillsExperienceAndQualitiesNeeded:
                      '•  Friendly  and  approachable  people  with  good  communication  skills  including  written  and  spoken  English\n•  Confident  to  deal  with  the  public,  potential  clients,  volunteers,  other  agencies  and  SSAFA  colleagues  –  face\u0002to-face,  by  phone,  email  or  via  social  media\n•  Experience  of  running  events  and  or  submitting  funding  applications  would  be  welcome  but  not  essential\n•  Ability  to  send  and  receive  emails  –  you  will  receive  your  own  SSAFA  email  address\n•  Ability  to  make  enquires  about  fundraising  opportunities  by  phone,  email,  letter  or  by  filling  in  forms\n•  Reliable  attitude,  keep  appointments,  update  the  branch  regarding  your  availability  \n•  Ability  to  maintain  confidentiality  and  keep  information  safely\n•  Access  to  public  transport  or  a  car  to  get  to  meetings  and  events\n•  Able  to  provide  two  referees:  former  employers  or  other  people  that  know  you  well  (other  than  relatives)',
                    supportOfferedExpenses:
                      '•  Fundraising  workshops\n•  On-line  training  modules  to  complete  at  home,  so  you  are  up  to  date  on  how  to  keep  clients,  their  families  \nsafe  and  personal  information  safe\n•  Access  to  a  range  of  e-learning  courses,  fundraising  guidance  and  marketing  materials\n•  Volunteer  Support  Manager  (per  region)\n•  Fundraising  Manager  (per  region)\n•  Fundraising  and  Marketing  teams  based  at  our  central  office\n•  Reimbursement  of  out-of-pocket  expenses',
                    volunteerBenefits:
                      '•  Use  your  skills,  knowledge  and  life  experience  to  benefit  others\n•  Give  tangible  and  practical  support  to  your  local  branch  by  raising  funds  used  directly  to  support  clients\n•  Support  and  friendship  from  your  local  SSAFA  branch  and  the  wider  SSAFA  community\n•  Experience,  training  and  skills  that  you  can  highlight  on  your  CV  and  in  job  interviews\n•  Better  physical  and  mental  health  –  studies  show  that  volunteers  live  longer  and  experience  lower  levels  of  \nstress  and  depression',
                    otherInfo:  'Minimum  age  18',
                    urlFragment:  'fundraising-coordinator-1256'  },
                {  _id:  '1257',
                    name:  'Fundraising  Volunteer',
                    shortDescription:
                      'As  part  of  a  local  team,  our  fundraisers  represent  SSAFA  at  events,  and  in  public.  The  role  includes  helping  at  fayres,  \nstreet  collections,  concerts,  quizzes,  raffles,  sporting  events  etc.\n',
                    created:  2022-03-07T14:43:21.797Z,
                    orgId:  '10094',
                    locations:
                      [  {  _id:  'f7b8988a-2b62-4bce-b14b-537c98426724',
                              name:  'Volunteering  from  Home  '  },
                          {  _id:  'fb8f49ef-9a3a-40d6-bdac-f63a2590e544',
                              name:  'Durham  City'  },
                          [length]:  2  ],
                    jobTypes:
                      [  {  _id:  'b01c10e0-43ce-4898-a3cf-0814acccc482',
                              name:  'Fundraising',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  'dcd2ec1e-d601-4b34-935f-0e25eca9b74e',
                              name:  'Veterans  &  Armed  Forces',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  2  ],
                    active:  true,
                    contactPerson:  'Brian  West',
                    contactEmail:  'durham@ssafa.org.uk  ',
                    contactTelephone:  '0191  383  9452',
                    address:  '',
                    hours:  '',
                    websiteLink:  '',
                    startDate:  2022-03-07T14:43:21.797Z,
                    endDate:  2023-03-07T14:43:21.797Z,
                    whatYouWillBeDoing:
                      '•  Being  part  of  a  team  with  collection/buckets  tins  at  events,  supermarkets,  shopping  centres,  etc.\n•  Acting  as  a  marshal  at  a  public  event  e.g.  handing  out  water  to  runners,  supervising  parking  etc.\n•  Being  part  of  a  team  running  a  stall  at  an  event,  Armed  Forces  Day,  fayre,  county  show  etc.\n•  Helping  with  putting  up  posters,  building  gazebos,  serving  refreshments,  packing/unpacking  cars  etc.\n•  Being  a  positive  ambassador  for  SSAFA,  engaging  people  of  all  backgrounds  and  interests\n•  Volunteering  within  the  standards  and  values  of  SSAFA  including  observing  our  policies  such  as  the  \nVolunteering  policy  and  data  protection  policy  (these  will  be  covered  in  your  training  and  local  induction.)\n',
                    skillsExperienceAndQualitiesNeeded:
                      '•  Friendly  and  approachable  people  \n•  Confident  people  who  feel  happy  to  engage  with  the  public,  potential  clients,  volunteers  and  SSAFA  \ncolleagues  face-to-face\n•  Reliable  attitude,  keeping  in  touch  the  Fundraising  Coordinator  about  your  availability  \n•  Ability  to  maintain  confidentiality  and  keep  information  safely\n•  Access  to  public  transport  or  a  car  to  get  to  events\n•  Able  to  provide  two  referees:  former  employers  or  other  people  that  know  you  well  (other  than  relatives)\n',
                    whenAndWhere:
                      'This  role  involves  being  out  and  about  at  public  events  and  would  suit  someone  looking  to  give  the  occasional  day,  \nhalf  day  or  evening  to  support  SSAFA;  when  and  where  would  be  flexible  to  suit  you.\n',
                    supportOfferedExpenses:
                      '•  Fundraising  workshops\n•  Training  modules  to  complete  at  home,  so  you  are  up  to  date  on  how  to  keep  clients,  their  families  and  \npersonal  information  safe\n•  Access  to  a  range  of  e-learning  courses,  fundraising  guidance  and  marketing  materials\n•  Local  Fundraising  Coordinator\n•  Fundraising  Manager  (per  region)  \n•  Access  to  the  Fundraising  and  Marketing  teams  based  at  our  central  office\n•  Reimbursement  of  out-of-pocket  expenses',
                    volunteerBenefits:
                      '  Use  your  skills,  knowledge  and  life  experience  to  benefit  others\n•  Give  tangible  and  practical  support  to  your  local  branch  by  raising  funds  used  directly  to  support  clients\n•  Support  and  friendship  from  your  local  SSAFA  branch  and  the  wider  SSAFA  community\n•  Experience,  training  and  skills  that  you  can  highlight  on  your  CV  and  in  job  interviews\n•  Better  physical  and  mental  health  –  studies  show  that  volunteers  live  longer  and  experience  lower  levels  of  \nstress  and  depression!\n',
                    otherInfo:  'Minimum  age  18',
                    urlFragment:  'fundraising-volunteer-1257'  },
                {  _id:  '1258',
                    name:  'Recruitment  coordinator',
                    shortDescription:
                      'There  are  SSAFA  branches  throughout  the  UK  and  overseas.  Our  Recruitment  Coordinators  help  us  find  local  people\ninterested  in  supporting  SSAFA  and  take  them  through  our  recruitment  and  selection  process.\n',
                    created:  2022-03-07T14:49:34.890Z,
                    orgId:  '10094',
                    locations:
                      [  {  _id:  'f7b8988a-2b62-4bce-b14b-537c98426724',
                              name:  'Volunteering  from  Home  '  },
                          {  _id:  'fb8f49ef-9a3a-40d6-bdac-f63a2590e544',
                              name:  'Durham  City'  },
                          [length]:  2  ],
                    jobTypes:
                      [  {  _id:  '10b1c46c-1b6a-404f-ac3b-ecf8b104a691',
                              name:  'Administration/Office',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  'dcd2ec1e-d601-4b34-935f-0e25eca9b74e',
                              name:  'Veterans  &  Armed  Forces',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  2  ],
                    active:  true,
                    contactPerson:  'Brian  West',
                    contactEmail:  'durham@ssafa.org.uk  ',
                    contactTelephone:  '0191  383  9452',
                    address:  '',
                    hours:  '',
                    websiteLink:  '',
                    startDate:  2022-03-07T14:49:34.890Z,
                    endDate:  2023-03-07T14:49:34.890Z,
                    whatYouWillBeDoing:
                      '•  Working  with  other  branch  volunteers  to  develop  an  inclusive  recruitment  programme\n•  Working  with  colleagues  in  Central  Office  to  promote  national  and  local  recruitment  campaigns\n•  Acting  as  the  first  point  of  contact  for  all  volunteering  enquiries  into  the  branch  and  ensuring  that  all  \npotential  volunteers  receive  a  timely  response  \n•  Treating  all  potential  volunteers  inclusively  with  respect  and  sensitivity,  regardless  of  age  or  background\n•  Maintaining  good  relationships  with  local  Volunteer  Centres  and  other  local  sources  of  volunteer  promotion\n•  Keeping  Volunteer  Recruitment  colleagues  in  Central  Office  informed  of  any  branch  vacancies\n•  Evaluating  volunteer  recruitment  activity,  experimenting  with  creative  ways  to  recruit  volunteers  from  a  \nvariety  of  sources  to  create  a  diverse  network  of  volunteers\n•  Supporting  volunteers  through  the  recruitment  and  selection  process  (including  the  disclosure  process  \nwhere  relevant)  and  completing  the  admin  needed  for  volunteers  to  appear  on  our  national  database\n•  Arranging  informal  interviews  for  new  volunteers  conducted  in-line  with  SSAFA  policies\n•  Supporting  any  volunteers  facing  barriers  to  find  a  suitable  role  or  referring  them  to  other  organisations  for  \nrelevant  support  if  this  is  not  possible\n•  Providing  reports  to  the  local  SSAFA  branch  and  to  SSAFA’s  Central  Office\n•  Being  a  positive  ambassador  for  SSAFA  remembering  that  anyone  you  meet  could  be  a  potential  client,  \nvolunteer  or  fundraiser\n•  Volunteering  within  the  standards  and  values  of  SSAFA  including  observing  our  policies  such  as  the  \nVolunteering  policy  and  data  protection  policy  (these  will  be  covered  in  your  training  and  local  induction.',
                    skillsExperienceAndQualitiesNeeded:
                      '•  Friendly  and  approachable  people,  possibly  with  some  experience  of  administration\n•  Good  written  and  spoken  English\n•  Respectful  and  non-judgemental  with  potential  volunteers,  other  agencies  and  SSAFA  colleagues\n•  Ability  to  send  and  receive  emails  –  you  will  receive  your  own  SSAFA  email  address\n•  Ability  to  encourage  and  motivate  all  volunteers  to  undertake  training\n•  Willingness  to  use  spreadsheets/records  of  volunteer  training  \n•  Reliable  attitude,  contact  clients  and  volunteers  promptly,  keep  appointments  etc.\n•  Ability  to  maintain  confidentiality  and  keep  information  safely\n•  Access  to  public  transport  or  a  car  to  travel  to  meetings  and  events\n•  Ability  to  provide  two  referees:  former  employers  or  other  people  that  know  you  well  (other  than  relatives)\n',
                    whenAndWhere:
                      'As  part  of  your  local  branch  you  might  have  access  to  an  office,  but  many  volunteers  are  based  at  home.\nThe  role  would  suit  someone  looking  to  offer  a  regular  commitment  to  the  branch,  but  days  and  times  could  vary  to  \nsuit  you.',
                    supportOfferedExpenses:
                      '•  On-line  training  modules  to  complete  at  home,  so  you  are  up  to  date  on  how  to  keep  clients,  their  families  \nsafe  and  personal  information  safe.\n•  Access  to  a  range  of  e-learning  courses.  \n•  Support  from  the  Volunteer  Support  Manager  and  Trainer  (per  region)\n•  Access  to  the  Volunteer  Experience  Team  based  at  our  central  office\n•  Reimbursement  of  out-of-pocket  expenses',
                    volunteerBenefits:
                      '•  Gain  experience  of  holding  a  key  local  role  with  oversight  of  all  SSAFA  activity  in  the  local  area\n•  Use  your  skills,  knowledge  and  experience  to  benefit  others\n•  Appreciate  that  your  role  has  a  positive  impact  on  the  quality  of  service  we  can  provide  to  clients  as  well  as  \nproviding  opportunities  for  our  volunteers\n•  Support  and  friendship  from  your  local  SSAFA  branch  and  the  wider  SSAFA  community\n•  Experience,  training  and  skills  that  you  can  highlight  on  your  CV  and  in  job  interviews\n•  Better  physical  and  mental  health  –  studies  show  that  volunteers  live  longer  and  experience  lower  levels  of  \nstress  and  depression!',
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