Hourglass Charity

Hourglass is a UK-wide charity dedicated to calling time on the harm, abuse and exploitation of older people. We support older people experiencing or at risk of harm or abuse and work towards safer ageing and a fairer society for all older people. We operate a free Helpline for those experiencing or concerned about the harm, abuse or exploitation of older people. We also offer a range of information materials and direct support services for older people to provide support from prevention right through to recovery.

Active opportunities

Helpline Volunteer

Weardale   Bishop Auckland   Spennymoor   Sedgefield   Peterlee   Seaham   Consett   Crook/Willington   Chester le Street   Teesdale   Newton Aycliffe   Stanley   Volunteering from Home   Durham City  
View this opportunity

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          telephone:  '0208  835  9290',
          contactPerson:  'Maggie  Evans',
          website:  'www.wearehourglass.org',
          description:
            'Hourglass  is  a  UK-wide  charity  dedicated  to  calling  time  on  the  harm,  abuse  and  exploitation  of  older  people.  We  support  older  people  experiencing  or  at  risk  of  harm  or  abuse  and  work  towards  safer  ageing  and  a  fairer  society  for  all  older  people.  We  operate  a  free  Helpline  for  those  experiencing  or  concerned  about  the  harm,  abuse  or  exploitation  of  older  people.  We  also  offer  a  range  of  information  materials  and  direct  support  services  for  older  people  to  provide  support  from  prevention  right  through  to  recovery.  ',
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                    contactTelephone:  '0208  835  9290',
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                    endDate:  2023-05-10T00:00:00.000Z,
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                      'Provide  information,  advice  and  support  to  older  people  relating  to  support  options  from  older  people  experiencing  (or  at  risk  of  abuse),  and  sager  ageing.  To  provide  accurate  and  appropriate  information  and  support  via  telephone,  email  and  other  electronic  methods,  and  assist  callers  to  explore  their  options.\n\nTo  provide  practical  and  initial  emotional  support  to  service  users,  assessing  the  nature  of  each  call/enquiry  and  responding  in  an  empathetic  and  supportive  manner.  To  ensure  service  users  receive  advice  and  support  which  is  appropriate  to  their  needs  in  a  non-judgemental  manner  and  which  clearly  identifies  realistic  and  achievable  options.\n\nTo  explain  safeguarding  approaches  to  service  users  in  a  way  that  they  can  best  understand,  respecting  their  needs  to  receive  as  correct  and  as  full  information  or  advise  as  they  are  able  to  do,  providing  them  with  emotional  support  and  treating  them  with  dignity  and  respect.\n\nMaking  referrals  and  liaise  on  behalf  of  service  users  who  request  or  require  such  support,  pursuing  conclusions  that  are  satisfactory  to  the  service  user.  \n',
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                    whenAndWhere:  'Home  based  with  travel  around  County  Durham',
                    supportOfferedExpenses:  'Expenses  will  be  reimbursed',
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