Durham World Heritage Site Visitor Centre

Housed in a refurbished 19th century alms house, Durham's World Heritage Site Visitor Centre, a free facility open seven days a week, provides visitors with an overview of the World Heritage Site, including information about what it means to be a World Heritage Site, what makes Durham significant, and what there is to see and do in Durham.

Staff are available to provide advice and information about Durham and its heritage.

Active opportunities

Volunteer Durham World Heritage Site Visitor Centre

Durham City  
View this opportunity

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          name:  'Durham  World  Heritage  Site  Visitor  Centre',
          email:  'visitor.centre@durham.ac.uk',
          type:  'Other  Not  For  Profit',
          telephone:  '0191  334  3805',
          contactPerson:  'Jo  Shoebridge',
          website:  'https://www.durhamworldheritagesite.com/',
          description:
            'Housed  in  a  refurbished  19th  century  alms  house,  Durham\'s  World  Heritage  Site  Visitor  Centre,  a  free  facility  open  seven  days  a  week,  provides  visitors  with  an  overview  of  the  World  Heritage  Site,  including  information  about  what  it  means  to  be  a  World  Heritage  Site,  what  makes  Durham  significant,  and  what  there  is  to  see  and  do  in  Durham.\n\nStaff  are  available  to  provide  advice  and  information  about  Durham  and  its  heritage.\n',
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                    name:  'Volunteer  Durham  World  Heritage  Site  Visitor  Centre',
                    shortDescription:
                      'Volunteering  at  Durham  World  Heritage  Site  Visitor  Centre  will  give  you  the  opportunity  to  welcome  visitors  from  all  around  the  World!    \nYou  will  be  helping  to  answer  enquiries  from  the  public  about  the  site  and  what  is  happening  around  and  about.    \nIf  you  are  interested  in  gaining  customer  service  experience,  and  finding  out  more  about  history  and  heritage,  then  this  may  be  the  role  for  you.\n',
                    created:  2020-07-15T13:57:14.430Z,
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                    contactPerson:  'Jo  Shoebridge',
                    contactEmail:  'volunteering@durhamcommunityaction.org.uk',
                    contactTelephone:  '07960  210  665',
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                    startDate:  2020-07-15T13:57:14.430Z,
                    endDate:  2023-08-15T00:00:00.000Z,
                    whatYouWillBeDoing:
                      'Saying  Welcome!    Greeting  members  of  the  public  that  come  into  the  World  Heritage  Site  Visitor  centre  (WHSVC)\n\nCan  you  help?  Asking  questions  to  find  out  if  they  can  help  the  customer  with  their  visit.    Answering  those  questions  if  they  are  able  to  do  so  or  seeking  help  from  another  member  of  staff.\n\nDeveloping  their  knowledge  about  Durham  and  the  World  Heritage  Site\n\nHelping  to  keep  the  centre  presentable\n\nEnsuring  that  they  adhere  to  the  WHSVC  policies  and  procedures.    \n',
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                      'Training  will  be  given,  but  we  would  welcome  applications  from  people  who  are  keen  to  help  people  and  help  us  deliver  our  award-winning  standard  of  customer  service.    For  this  role  a  volunteer  would  need  to  be  willing  to  develop  a  knowledge  of  Durham  and  local  history  which  they  would  be  willing  to  share  with  our  visitors.',
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                      'Full  training  and  polo  shirt  provided.    Refreshments  provided  when  on  duty.    ',
                    volunteerBenefits:
                      'The  opportunity  to  provide  information  which  will  help  people  from  all  over  the  world  make  the  most  of  their  visit  to  Durham.\n\nDevelop  your  knowledge  of  local  history  and  World  Heritage  Sites.\n\nOn-going  training  and  development  as  required  for  the  role.\n\nBe  part  of  a  friendly,  caring  and  enthusiastic  team.\n',
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