Durham Community Action

We support volunteering across a wide spectrum of interests
This includes support and training for volunteers who are actively providing local services, such as managing community buildings, running self-help groups, contributing as trustees with local charities, or co-ordinating local clubs and groups. We also collaborate with other organisations and agencies that recruit and benefit from the work of volunteers.

We support organisations, large and small, to help them recruit volunteers and to provide them with advice on policies and procedures, so that volunteers and organisations can flourish. Our help includes coordination and provision of background information, training, checks, policies and procedures that organisations and volunteers need to operate and to thrive.

Durham Community Action follows the 5 core functions linked to Volunteer Centre Quality Accreditation:

1. Strategic Development of Volunteering – engaging with local networks and decision makers to encourage volunteering to flourish.

2. Good Practice Development – improving consistency in volunteering programmes.

3. Developing Volunteering Opportunities –increasing and improving the quantity, quality and diversity of volunteering locally.

4. Voice for Volunteering – increasing the awareness of issues impacting on volunteering.

5. Brokerage – providing the general public and all sectors with access to an effective and efficient brokerage service.

Recognition of Quality Volunteer Experience

Active opportunities

COVID Vaccination Clinic Support Marshall

Bishop Auckland   Spennymoor   Peterlee   Seaham   Consett   Crook/Willington   Chester le Street   Stanley   Durham City  
View this opportunity


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          name:  'Durham  Community  Action',
          email:  'volunteering@durhamcommunityaction.org.uk',
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          telephone:  '07960210665',
          contactPerson:  'Charlotte  Linton',
          website:  'durhamcommunityaction.org.uk  ',
            'We  support  volunteering  across  a  wide  spectrum  of  interests\nThis  includes  support  and  training  for  volunteers  who  are  actively  providing  local  services,  such  as  managing  community  buildings,  running  self-help  groups,  contributing  as  trustees  with  local  charities,  or  co-ordinating  local  clubs  and  groups.    We  also  collaborate  with  other  organisations  and  agencies  that  recruit  and  benefit  from  the  work  of  volunteers.  \n\nWe  support  organisations,  large  and  small,  to  help  them  recruit  volunteers  and  to  provide  them  with  advice  on  policies  and  procedures,  so  that  volunteers  and  organisations  can  flourish.    Our  help  includes  coordination  and  provision  of  background  information,  training,  checks,  policies  and  procedures  that  organisations  and  volunteers  need  to  operate  and  to  thrive.\n\nDurham  Community  Action  follows  the  5  core  functions  linked  to  Volunteer  Centre  Quality  Accreditation:\n\n1.  Strategic  Development  of  Volunteering  –  engaging  with  local  networks  and  decision  makers  to  encourage  volunteering  to  flourish.\n\n2.  Good  Practice  Development  –  improving  consistency  in  volunteering  programmes.\n\n3.  Developing  Volunteering  Opportunities  –increasing  and  improving  the  quantity,  quality  and  diversity  of  volunteering  locally.\n\n4.  Voice  for  Volunteering  –  increasing  the  awareness  of  issues  impacting  on  volunteering.\n\n5.  Brokerage  –  providing  the  general  public  and  all  sectors  with  access  to  an  effective  and  efficient  brokerage  service.',
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            [  {  _id:  '1110',
                    name:  'COVID  Vaccination  Clinic  Support  Marshall',
                      'PLEASE  NOTE  WE  ARE  RECRUITING  FOR  VOLUNTEERS  WHO  LIVE  IN  OR  CLOSE  TO  THE  FOLLOWING  AREAS;\nSEAHAM,  PETERLEE,  CROOK,  BOWBURN,  BISHOP  AUCKLAND,  BRANDON,  DURHAM  CITY,  CHESTER  LE  STREET,  STANLEY,  SPENNYMOOR,  CONSETT\n\nYour  local  Primary  Care  Networks  are  delivering  a  COVID-19  vaccination  programme  in  local  communities  and  need  your  help.  We  are  looking  for  volunteers  across  County  Durham  to  be  at  the  forefront  of  the  local  fight  against  the  virus  –  you  could  be  part  of  it!\n\nAs  we  look  to  support  the  vaccination  programme  we  are  seeking  to  establish  a  bank  of  potential  Volunteer  Marshalls.  You  will  help  healthcare  staff  to  ensure  that  patients  are  supported  in  accessing  their  vaccination  and  their  immediate  aftercare.  This  is  an  exciting  opportunity  to  play  your  part  in  protecting  the  community  and  saving  lives.\n\nThe  main  aim  of  the  role  will  be  to  ensure  patients  are  where  they  are  supposed  to  be  and  are  ready  for  their  vaccine,  as  well  as  providing  reassurance.  The  role  will  focus  on  patient  welfare,  taking  direction  from  staff  and  to  be  responsible  for  flow  management  of  patients  within  and  outside  Vaccination  Centres  and  allocated  car  parks.    \n\nIt  is  important  to  stress  at  this  point  that  after  a  successful  application  process  volunteers  will  be  added  to  a  volunteer  bank  and  it  is  envisaged  that  they  will  notified  as  and  when  shifts  become  available  at  their  local  centre,  which  are  expected  to  become  busy  once  fully  operational.\n',
                    created:  2021-01-12T12:59:00.242Z,
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                          {  _id:  '710b0919-db89-45b2-9090-119f234de243',  name:  'Seaham'  },
                          {  _id:  '82253aa4-1b3f-4ebb-84f9-03e9636d7d7e',  name:  'Consett'  },
                          {  _id:  'a3e08f6a-a827-4519-8f81-be886a5caa52',
                              name:  'Crook/Willington'  },
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                              name:  'Chester  le  Street'  },
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                    contactPerson:  'Hannah  Foster',
                    contactEmail:  'volunteering@durhamcommunityaction.org.uk',
                    contactTelephone:  '07951508512',
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                    hours:  'Varied  ',
                    startDate:  2021-01-13T12:59:00.242Z,
                    endDate:  2022-09-30T00:00:00.000Z,
                      'There  are  3  main  roles  a  Volunteer  Marshall  may  be  asked  to  support  with  based  on  whether  the  role  is  to  support  at  the  entrance  site  or  exit.\n\nMain  entrance\n•\tAsk  patients  if  they  are  here  for  their  Covid  vaccination.  \n•\tCheck  their  appointment  time  (if  they  are  very  early  and  have  come  in  car,  ask  them  to  wait  in  the  car).\n•\tPossibly  take  temperature.  \n•\tSupport  with  patient  flow  into  building/reception  area.\n•\tAssisting  with  social  distancing  measures.  \n•\tProviding  support  for  those  with  mobility  problems  i.e.,  bringing  a  wheelchair.\n•\tEstablish  if  patients  need  extra  assistance  and  that  practice  staff  are  aware.  \n•\tExplaining  there  is  a  one-way  system  and  how  this  works  (book  in,  clinic  room  for  vaccine,  15  min  observation  period,  exit  via  a  different  door).\n•\tSome  clinics  may  ask  Volunteer  Marshalls  to  take  patient  names  to  tell  the  receptionist  who  you  will  be  based  near.\n•\tPossibly  car  park  marshalling  where/if  required.\n\nCorridor  Marshalling  \n\n•\tAssisting  patients  with  the  correct  direction  in  the  building  (depending  on  site)  before  and  after  their  vaccination.\n\n15-minute  observation  after  the  vaccination\n\n•\tCheck  that  the  patient  has  been  given  "Credit  Card  size"  card  with  vaccine  information  and  date.\n•\tGive  the  patient  a    leaflet  with  information  regarding  the  vaccination.  \n•\tMost  clinicians  provide  patients  with  "Post-it"  notes  confirming  the  time  they  can  leave  (15  mins  after  vaccination)  –  show  patients  where  the  clock  is  or  check  if  they  have  a  watch/phone  with  time.\n•\tConfirm  with  the  patient  what  time  they  can  leave  and  assist  patients  who  need  support  during  this  time.\n•\tWipe  down  chairs  between  each  patient  use.\n•\tInform  the  Clinician  of  any  patient  experiencing  problems.\n•\tAssist  patients  who  needs  support  on  exit.\n•\tAny  patients  asking  about  their  second  jab,  advise  once  practices  have  confirmation  on  this,  they  will  be  in  touch.  \n',
                      'No  previous  experience  is  required  but  we  are  looking  for  volunteers  with  the  following  skills:\n\n·              Good  communication\n·              Team  working.\n·              Ability  to  organise.\n·              Be  able  to  deliver  at  a  reasonable  pace.\n\nYou  will  also  need  to  have  the  ability  to  communicate  in  a  calm  and  professional  manner,  take  instructions  from  staff  members  closely  following  risk  assessment  and  health  and  safety  directives  and  the  responsibility  not  to  attend  sessions  if  you  are  feeling  unwell  or  develop  symptoms  of  Covid  which  must  be  reported.\n\nVolunteers  must  be  between  the  age  of  16-79  years  old  and  not  be  classed  as  clinically  vulnerable.  ',
                      'The  Volunteer  Marshalls  will  be  located  at  13  sites  across  County  Durham  \nThe  first  site  recruting  volunteers  will  be  the  Durham  City  Area  \nShifts  patterns  may  vary  across  the  different  centres  but  tend  to  be  :  2-4  hour  session  e.g.  8  am  –  2  pm,  2  pm  –  6  pm  and    6pm  to  8pm.\n',
                      'Full  travel  expenses  will  be  offered  if  needed  including  a  mileage  allowance.  Please  note  we  will  be  encouraging  people  not  to  use  public  transport  in  order  to  help  slow  the  spread  of  the  Covid-19  Virus  but  to  volunteer  at  the  vaccination  centre  closest  to  home  which  you  can  walk,  cycle  or  drive  to.',
                      'Full  PPE  will  be  provided  during  each  session.\nFacilities  are  on  site  to  ensure  hygiene  procedures  are  followed.  \nSupport  and  inductions  from  Volunteer  Co-ordinator  prior  to  taking  up  your  role.\nThere  will  be  a  designated  manager  for  you  to  report  to  who  will  provide  onsite  management  and  guidance\nOpportunity  to  develop  new  skills  and  gain  new  experiences.\nThe  chance  to  be  part  of  the  fight  against  Covid-19  \n',
                      'Please  note  you  will  be  applying  to  be  part  of  a  bank  of  volunteers  across  13  County  Durham  Sites.  At  this  stage  the  demand  for  volunteers  is  unknown  and  likely  to  vary  across  vaccination  centres  and  it  will  be  helpful  to  us  if  you  could  be  as  flexible  as  possible  in  the  hours,  days  that  you  can  offer  and  also  to  be  available  at  short  notice.\n\nFlexibility  is  required  by  volunteers  as  vaccine  deliveries  can  arrive  later  or  earlier  than  expected    and  volunteers  may  be  required  to  stand  down  from  planned  activity  and  if  possible  also  attend  a  session  at  very  short  notice\n\nVolunteers  must  be  between  the  age  of  16-79  years  old  ',
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