Durham Community Action

Formerly known as Durham Rural Community Council, we are a well-established charity that has been providing support to communities across County Durham since 1935.

Recognition of Quality Volunteer Experience

Active opportunities

COVID-19 Pinnacle Volunteer

Bishop Auckland   Spennymoor   Peterlee   Seaham   Consett   Crook/Willington   Chester le Street   Stanley   Durham City  
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COVID Community Champion

Ferryhill   Chilton   Weardale   Bishop Auckland   Wolsingham   Spennymoor   Sedgefield   Peterlee   Tow Law   Meadowfield   Seaham   Consett   Shildon   Crook/Willington   Chester le Street   Pelton   Trimdon   Easington Colliery   Lanchester   Annfield Plain   Teesdale   Newton Aycliffe   Belmont   Stanley   Volunteering from Home   Brandon   Durham City  
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COVID-19 booster vaccination support Marshal

Durham City  
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      {  _id:  '10042',
          name:  'Durham  Community  Action  ',
          email:  'volunteering@durhamcommunityaction.org.uk',
          type:  '',
          telephone:  '01388742045',
          contactPerson:  'Charlotte  Linton',
          website:  'durhamcommunityaction.org.uk',
          description:
            'Formerly  known  as  Durham  Rural  Community  Council,  we  are  a  well-established  charity  that  has  been  providing  support  to  communities  across  County  Durham  since  1935.    ',
          logoImage:  '',
          urlFragment:  'durham-community-action--10042',
          hasKiteMark:  true,
          jobs:
            [  {  _id:  '1157',
                    name:  'COVID-19  Pinnacle  Volunteer',
                    shortDescription:
                      '\nPinnacle  is  an  online  platform  used  by  clinics  to  document  any  vaccinations  or  immunisations.  \n\nDuring  the  vaccination  clinic  the  Pinnacle  user  would  be  responsible  for  adding  the  demographic  information  to  the  system  and  populating  vaccination  details  with  the  clinician  responsible  for  the  immunisation.\n\nThis  is  a  data  entry  role,  and  the  volunteer  will  be  required  to  sign  a  volunteer  agreement  and  adhere  to  GDPR  regulations  at  all  times.\n\nThe  volunteer  will  receive  full  training  by  a  member  of  the  Clinical  Commissioning  Group  (CCG)  prior  to  attending  any  of  the  clinics.\n\nThis  role  is  on  an  \'as  and  when  required\'  basis  and  shifts  may  be  requested  at  the  short  notice.\n',
                    created:  2021-06-08T11:27:57.221Z,
                    orgId:  '10042',
                    locations:
                      [  {  _id:  '1814ac6c-5538-48e4-b7d2-daa59dbcde46',
                              name:  'Bishop  Auckland'  },
                          {  _id:  '3c252b1f-64ba-4a78-80ce-eb1c1a85ed99',
                              name:  'Spennymoor'  },
                          {  _id:  '5b2b5605-9529-47f4-ac1c-38047bbe19b9',
                              name:  'Peterlee'  },
                          {  _id:  '710b0919-db89-45b2-9090-119f234de243',  name:  'Seaham'  },
                          {  _id:  '82253aa4-1b3f-4ebb-84f9-03e9636d7d7e',  name:  'Consett'  },
                          {  _id:  'a3e08f6a-a827-4519-8f81-be886a5caa52',
                              name:  'Crook/Willington'  },
                          {  _id:  'a6875959-aadd-4224-b34b-6c8c0a3a2fc8',
                              name:  'Chester  le  Street'  },
                          {  _id:  'f4d2a5d6-487d-428d-89af-e519d70cf2fd',  name:  'Stanley'  },
                          {  _id:  'fb8f49ef-9a3a-40d6-bdac-f63a2590e544',
                              name:  'Durham  City'  },
                          [length]:  9  ],
                    jobTypes:
                      [  {  _id:  '10b1c46c-1b6a-404f-ac3b-ecf8b104a691',
                              name:  'Administration/Office',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '3c1725f2-9f28-40cf-ac2c-3ec846491104',
                              name:  'Crisis  Support',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '79c5c45a-5965-4276-b7f1-a00eef129f4c',
                              name:  'Emergency  Services',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  'dc56b74f-c662-42bc-af4e-246243d7eac0',
                              name:  'Health  &  Social  Care',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  4  ],
                    active:  true,
                    contactPerson:  'Hannah  Foster',
                    contactEmail:  'volunteering@durhamcommunityaction.org.uk',
                    contactTelephone:  '07951508512',
                    address:  '',
                    hours:  '',
                    startDate:  2021-06-07T11:27:57.221Z,
                    endDate:  2022-06-07T00:00:00.000Z,
                    whatYouWillBeDoing:
                      'You  will  be  inputting  data  into  the  Pinnacle  system  to  document  relevant  information  about  the  patient’s  vaccination.',
                    skillsExperienceAndQualitiesNeeded:  'Computer  literate.  Full  training  will  be  provided.',
                    whenAndWhere:  'Various  Locations  across  the  County',
                    supportOfferedExpenses:
                      'Full  induction  and  training  will  be  provided  prior  to  commencement  of  the  role.\nAny  out  of  pocket  expenses  will  be  reimbursed.\n',
                    volunteerBenefits:
                      'Full  PPE  will  be  provided  during  each  session.\nFacilities  are  on  site  to  ensure  hygiene  procedures  are  followed.  \nSupport  and  inductions  from  Volunteer  Co-ordinator  prior  to  taking  up  your  role.\nThere  will  be  a  designated  manager  for  you  to  report  to  who  will  provide  onsite  management  and  guidance\nOpportunity  to  develop  new  skills  and  gain  new  experiences.\nThe  chance  to  be  part  of  the  fight  against  Covid-19\n',
                    otherInfo:
                      'Please  note  you  will  be  applying  to  be  part  of  a  bank  of  volunteers  across  13  County  Durham  Sites.  At  this  stage  the  demand  for  volunteers  is  unknown  and  likely  to  vary  across  vaccination  centres  and  it  will  be  helpful  to  us  if  you  could  be  as  flexible  as  possible  in  the  hours,  days  that  you  can  offer  and  also  to  be  available  at  short  notice.\n\nFlexibility  is  required  by  volunteers  as  vaccine  deliveries  can  arrive  later  or  earlier  than  expected    and  volunteers  may  be  required  to  stand  down  from  planned  activity  and  if  possible  also  attend  a  session  at  very  short  notice\n',
                    urlFragment:  'covid-19-pinnacle-volunteer-1157'  },
                {  _id:  '1164',
                    name:  'COVID  Community  Champion',
                    shortDescription:
                      'Covid  Community  Champions  needed  to  help  keep  County  Durham  safe  and  informed\n\nSince  the  beginning  of  the  pandemic,  we  have  supported  communities  to  stay  up  to  date  with  the  latest  coronavirus  information  and  guidance.  The  Covid  Community  Champion  programme  builds  upon  this  and  the  work  of  the  voluntary  and  community  sector  (VCS),  empowering  individuals,  groups  and  organisations  to  share  key  messages  in  their  communities.  This  is  achieved  by  encouraging  and  supporting  people  to  become  trusted  voices  in  their  local  area  so  that  they  can  help  us  pass  on  important  information  and  guidance  needed  to  keep  communities  safe.\n\nWe  want  to  keep  everyone  up  to  date  with  the  latest  information  and  guidance.  However,  we  know  we  don\'t  always  reach  everyone  -  and  that\'s  why  we\'d  like  your  help.\n',
                    created:  2021-06-25T14:04:03.233Z,
                    orgId:  '10042',
                    locations:
                      [  {  _id:  '0366e9bc-759a-4a85-b61b-9c1e875fb215',
                              name:  'Ferryhill'  },
                          {  _id:  '043c9089-3750-4e68-8701-f21fdfa80138',  name:  'Chilton'  },
                          {  _id:  '07a9ee5d-99bc-4c60-9bee-6f9ab9e05aa3',
                              name:  'Weardale'  },
                          {  _id:  '1814ac6c-5538-48e4-b7d2-daa59dbcde46',
                              name:  'Bishop  Auckland'  },
                          {  _id:  '3aff9428-38d2-4d1f-ac93-17249049b4c5',
                              name:  'Wolsingham'  },
                          {  _id:  '3c252b1f-64ba-4a78-80ce-eb1c1a85ed99',
                              name:  'Spennymoor'  },
                          {  _id:  '5ad6f3ab-1b0a-44ff-b970-e6f85ea9819c',
                              name:  'Sedgefield'  },
                          {  _id:  '5b2b5605-9529-47f4-ac1c-38047bbe19b9',
                              name:  'Peterlee'  },
                          {  _id:  '5e8db040-f4d7-4b3f-9c1f-26645406f574',  name:  'Tow  Law'  },
                          {  _id:  '687af7aa-6be0-4848-a24b-2a01fc80df36',
                              name:  'Meadowfield'  },
                          {  _id:  '710b0919-db89-45b2-9090-119f234de243',  name:  'Seaham'  },
                          {  _id:  '82253aa4-1b3f-4ebb-84f9-03e9636d7d7e',  name:  'Consett'  },
                          {  _id:  '9a231a23-572b-41e3-aacc-2d5f125f9e25',  name:  'Shildon'  },
                          {  _id:  'a3e08f6a-a827-4519-8f81-be886a5caa52',
                              name:  'Crook/Willington'  },
                          {  _id:  'a6875959-aadd-4224-b34b-6c8c0a3a2fc8',
                              name:  'Chester  le  Street'  },
                          {  _id:  'aa503b5a-0f9e-48ee-a397-ffa281da95c5',  name:  'Pelton'  },
                          {  _id:  'bc23ccda-006d-43a6-b947-ddd0a9280369',  name:  'Trimdon'  },
                          {  _id:  'bd536609-555e-4ec3-9db3-8c224fd2b342',
                              name:  'Easington  Colliery'  },
                          {  _id:  'd8f1a88d-96e1-4e7f-b02a-a05ec06dcece',
                              name:  'Lanchester'  },
                          {  _id:  'da1ac5ec-61e0-4f35-8748-3a439d0de0d7',
                              name:  'Annfield  Plain'  },
                          {  _id:  'da6c2e8c-a707-4ed7-9611-5fcb033f9da7',
                              name:  'Teesdale'  },
                          {  _id:  'db2bec43-c298-4e80-bbeb-a5a51450975d',
                              name:  'Newton  Aycliffe'  },
                          {  _id:  'e8d62c51-a35e-4174-9458-1dcd71afdcb9',  name:  'Belmont'  },
                          {  _id:  'f4d2a5d6-487d-428d-89af-e519d70cf2fd',  name:  'Stanley'  },
                          {  _id:  'f7b8988a-2b62-4bce-b14b-537c98426724',
                              name:  'Volunteering  from  Home  '  },
                          {  _id:  'f7ff3099-30d2-4518-9f74-d68bc8586c25',  name:  'Brandon'  },
                          {  _id:  'fb8f49ef-9a3a-40d6-bdac-f63a2590e544',
                              name:  'Durham  City'  },
                          [length]:  27  ],
                    jobTypes:
                      [  {  _id:  '00387814-94c3-4bd3-8067-fb9e5dc3d9f6',
                              name:  'Advice  &  Guidance',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '10b1c46c-1b6a-404f-ac3b-ecf8b104a691',
                              name:  'Administration/Office',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '3c1725f2-9f28-40cf-ac2c-3ec846491104',
                              name:  'Crisis  Support',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '8ce33a3e-3a31-4b76-a1f9-693cbe77edb9',
                              name:  'Social  Media',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  'dc56b74f-c662-42bc-af4e-246243d7eac0',
                              name:  'Health  &  Social  Care',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  5  ],
                    active:  true,
                    contactPerson:  'Marie  Urwin',
                    contactEmail:  'CovidCommunityChampions@durham.gov.uk',
                    contactTelephone:  '',
                    address:  '',
                    hours:  '',
                    startDate:  2021-06-24T00:00:00.000Z,
                    endDate:  2022-06-25T14:04:03.233Z,
                    whatYouWillBeDoing:
                      'Why  we  need  Covid  community  champions\n\n•  As  a  Covid  community  champion,  you\'ll  be  able  to  share  the  latest  information  with  your  friends,  family  or  people  you  know.  This  could  be  in  a  conversation,  though,  Facebook  or  WhatsApp  groups,  zoom  calls  or  any  way  that  suits  you.\n\n•  By  sharing  the  latest  information  and  guidance  with  people  you  know,  you  could  help  to  keep  people  safe  and  reduce  the  spread  of  Covid19  in  our  communities.\n\n•  If  you\'re  in  touch,  friends,  colleagues,  neighbours  and  family  we  would  like  your  help.\n\n  \nWe  want  to  hear  from  you\n\nAs  well  as  us  sharing  the  latest  information  with  you,  we  want  to  know  what  you  and  your  community  thinks.  We  want  to  know  what\'s  working  well  in  our  communities  and  what  isn\'t,  what  questions  people  are  asking  and  what  people  think  we  can  do  better.  We\'ll  arrange  virtual  drop-in  sessions  so  we  can  keep  in  touch  with  you  on  a  regular  basis.\n',
                    skillsExperienceAndQualitiesNeeded:
                      'Willingness  to  take  part  in  Training  opportunities,  an  Induction  process  and  regular  virtual  catch  up  meetings.  ',
                    whenAndWhere:  'From  Home,  engaging  in  your  local  communities.  ',
                    supportOfferedExpenses:
                      'Induction  including  all  policies  and  procedures\nDBS  –  Champion  Plus  role  only\nID  Badge  –  Champion  plus  role  only  \n',
                    volunteerBenefits:
                      'Opportunities  include  \nMaking  Every  Contact  Count\nPublic  Health  England  Psychological  First  Aid  Training\nCOVID  Awareness  training\nVaccine  Awareness  training\nContact  Tracing  Awareness  training  \nSite  Operative  Testing  Training\n\nAdditional  volunteering  opportunities,  \n\nVaccine  pop  up  clinics/bus\nSupporting  Durham  County  Council  Covid  response  teams  in  community  engagement  events\nPlease  visit  https://www.durham.gov.uk/covidcommunitychampion  for  more  information\n',
                    otherInfo:
                      '\nWhat  you  can  do  now\n\nClick  here:  https://www.durham.gov.uk/article/24192/Covid-community-champion-roles\n  to  see  the  activities  that  you  could  do  as  a  Covid  Community  Champion.\n\nClick  here:    https://doitonline.durham.gov.uk/service/COVID_19_Champions_sign_up_form\n  to  sign  up  to  the  programme.  \n\nIf  you  have  any  questions,  please  contact  CovidCommunityChampions@durham.gov.uk\n',
                    urlFragment:  'covid-community-champion-1164'  },
                {  _id:  '1188',
                    name:  'COVID-19  booster  vaccination  support  Marshal',
                    shortDescription:
                      'We  are  looking  for  volunteers  to  support  the  COVID-19  booster  vaccination  programme  at  County  Hall,  Durham.  The  programme  will  run  from  mid-  September  to  mid-  December  operating  over  7  days  a  week.\nThe  COVID-19  booster  programme  at  County  Hall  will  be  for  front  line  staff,  and  workers  in  the  health  and  social  care  sector.  \nYou  will  help  healthcare  staff  to  ensure  that  service  users  are  supported  in  accessing  their  vaccination  and  their  immediate  aftercare.  This  is  an  exciting  opportunity  to  play  your  part  in  protecting  the  community  and  saving  lives.\nThe  main  aim  of  the  role  will  be  to  ensure  service  users  are  where  they  are  supposed  to  be  and  are  ready  for  their  vaccine,  as  well  as  providing  reassurance.  The  role  will  focus  on  service  user  welfare,  taking  direction  from  staff  and  to  be  responsible  for  flow  management  of  service  users  within  and  outside  Vaccination  Centres  and  allocated  car  parks.\n\nIt  is  important  to  stress  at  this  point  that  after  a  successful  application  process  volunteers  will  be  added  to  a  volunteer  bank  and  it  is  envisaged  that  they  will  notified  as  and  when  shifts  become  available,  which  are  expected  to  become  busy  once  fully  operational.\n',
                    created:  2021-09-03T07:57:21.863Z,
                    orgId:  '10042',
                    locations:
                      [  {  _id:  'fb8f49ef-9a3a-40d6-bdac-f63a2590e544',
                              name:  'Durham  City'  },
                          [length]:  1  ],
                    jobTypes:
                      [  {  _id:  '3c1725f2-9f28-40cf-ac2c-3ec846491104',
                              name:  'Crisis  Support',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  '79c5c45a-5965-4276-b7f1-a00eef129f4c',
                              name:  'Emergency  Services',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          {  _id:  'dc56b74f-c662-42bc-af4e-246243d7eac0',
                              name:  'Health  &  Social  Care',
                              backgroundImage:  '',
                              iconImage:  ''  },
                          [length]:  3  ],
                    active:  true,
                    contactPerson:  'Hannah  Foster',
                    contactEmail:  'Volunteering@durhamcommunityaction.org.uk',
                    contactTelephone:  '',
                    address:  '',
                    hours:  '',
                    startDate:  2021-09-02T07:57:21.863Z,
                    endDate:  2022-09-03T07:57:21.863Z,
                    whatYouWillBeDoing:
                      'There  are  3  main  roles  a  Volunteer  Marshal  may  be  asked  to  support  with  based  on  whether  the  role  is  to  support  at  the  entrance  site  or  exit.\n\nMain  entrance\n•  Ask  service  users  if  they  are  here  for  their  Covid  vaccination.\n•  Check  their  appointment  time  (if  they  are  very  early  and  have  come  in  car,  ask  them  to  wait  in  the  car).\n•  Support  with  service  user  flow  into  building/reception  area.\n•  Assisting  with  social  distancing  measures.\n•  Providing  support  for  those  with  mobility  problems  \n•  Establish  if  service  users  need  extra  assistance  and  that  practice  staff  are  aware.\n•  Explaining  there  is  a  one-way  system  and  how  this  works  (book  in,  complete  consent  form,  clinic  room  for  vaccine,  15  min  observation  period,  exit  via  a  different  door).\n•  Possibly  car  park  marshalling  where/if  required.\n\nConsent  Form/Vaccination  Marshalling\n\n•  Assisting  service  users  with  the  correct  direction  in  the  building  before  their  vaccination.\n•\tGive  the  service  user  a  leaflet  with  information  regarding  the  vaccination.\n•\tSupporting  service  users  to  complete  their  consent  form.\n\n\n\n15-minute  observation  after  the  vaccination  and  support  to  exit  the  building\n•  Monitor  service  users  following  their  vaccination  (15  mins)  –  show  service  users  where  the  clock  is  or  check  if  they  have  a  watch/phone  with  time.\n•  Confirm  with  the  service  user  what  time  they  can  leave  and  assist  service  users  who  need  support  during  this  time.\n•  Wipe  down  chairs  between  each  service  user  use.\n•  Inform  the  clinical  staff  of  any  service  user  experiencing  problems.\n•  Assist  service  users  who  needs  support  on  exit.\n',
                    skillsExperienceAndQualitiesNeeded:
                      'No  previous  experience  is  required  but  we  are  looking  for  volunteers  with  the  following  skills:\n\n·  Good  communication\n·  Team  working.\n·  Ability  to  organise.\n·  Be  able  to  deliver  at  a  reasonable  pace.\n\nYou  will  also  need  to  have  the  ability  to  communicate  in  a  calm  and  professional  manner,  take  instructions  from  staff  members  closely  following  risk  assessment  and  health  and  safety  directives  and  the  responsibility  not  to  attend  sessions  if  you  are  feeling  unwell  or  develop  symptoms  of  Covid  which  must  be  reported\n',
                    whenAndWhere:
                      'County  Hall,  Durham\nShift  patterns  will  be  (however  flexibility  will  be  required  depending  on  the  time  of  the  last  scheduled  appointment):\n08:00-14:00  and  14:00-20:00  Monday  to  Friday\n08:00-13:00  and  13:00-18:00  Sat  and  Sun\n',
                    supportOfferedExpenses:
                      'Full  travel  expenses  will  be  offered  if  needed  including  a  mileage  allowance.',
                    volunteerBenefits:
                      'Full  PPE  will  be  provided  during  each  session.\nFacilities  are  on  site  to  ensure  hygiene  procedures  are  followed.\nSupport  and  inductions  from  Volunteer  Co-ordinator  prior  to  taking  up  your  role.\nThere  will  be  a  designated  manager  for  you  to  report  to  who  will  provide  onsite  management  and  guidance\nOpportunity  to  develop  new  skills  and  gain  new  experiences.\nThe  chance  to  be  part  of  the  fight  against  Covid-19\n',
                    otherInfo:
                      'Please  note  you  will  be  applying  to  be  part  of  a  bank  of  volunteers',
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