Community Peer Mentors

The Community Peer Mentors are part of the Durham Police Crime and Victims Commissioners Office; for the last 5 years we have been extremely successful in supporting vulnerable and isolated people who through unfulfilled needs become high impact users on the police and other emergency and statutory services, including GPs and councils across the whole of County Durham and Darlington. We are now taking referrals for those who are suffering from anxiety or affected by the social isolation, it will only be telephone contact from our area coordinators and volunteers; however, at the present time it could make all the difference.

How WE can help you and how?
If you feel someone may need support owing to social isolation or anxiety owing to the
ongoing situation all it takes is an email to the Community Peer
Mentors Community.PeerMentors@durham.pnn.police.uk or to Jim Cunningham
at James.Cunningham@durham.pcc.pnn.gov.uk.
When making a referral please use “Community support referral” in the email subject
heading. We will need their name, age and address plus a contact number, and a brief
description of what the issues are and how we may be able to help. We will accept a verbal
confirmation that a person wishes to engage; their details will be held within a secure
systems; everything we do is GDPR compliant and the safety of vulnerable people and their
data is paramount.

Active opportunities

Community Peer Mentor

Durham City  
View this opportunity

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          name:  'Community  Peer  Mentors',
          email:  'James.Cunningham2@durham-pcc.gov.uk',
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          telephone:  '07787  860087',
          contactPerson:  'Jim  Cunningham',
          website:  'https://www.durham-pcc.gov.uk/get-involved/volunteers  ',
          description:
            'The  Community  Peer  Mentors  are  part  of  the  Durham  Police  Crime  and  Victims  Commissioners  Office;  for  the  last  5  years  we  have  been  extremely  successful  in  supporting  vulnerable  and  isolated  people  who  through  unfulfilled  needs  become  high  impact  users  on  the  police  and  other  emergency  and  statutory  services,  including  GPs  and  councils  across  the  whole  of  County  Durham  and  Darlington.  We  are  now  taking  referrals  for  those  who  are  suffering  from  anxiety  or  affected  by  the  social  isolation,  it  will  only  be  telephone  contact  from  our  area  coordinators  and  volunteers;  however,  at  the  present  time  it  could  make  all  the  difference.\n\nHow  WE  can  help  you  and  how?\nIf  you  feel  someone  may  need  support  owing  to  social  isolation  or  anxiety  owing  to  the\nongoing  situation  all  it  takes  is  an  email  to  the  Community  Peer\nMentors  Community.PeerMentors@durham.pnn.police.uk  or  to  Jim  Cunningham\nat  James.Cunningham@durham.pcc.pnn.gov.uk.\nWhen  making  a  referral  please  use  “Community  support  referral”  in  the  email  subject\nheading.  We  will  need  their  name,  age  and  address  plus  a  contact  number,  and  a  brief\ndescription  of  what  the  issues  are  and  how  we  may  be  able  to  help.  We  will  accept  a  verbal\nconfirmation  that  a  person  wishes  to  engage;  their  details  will  be  held  within  a  secure\nsystems;  everything  we  do  is  GDPR  compliant  and  the  safety  of  vulnerable  people  and  their\ndata  is  paramount.\n',
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                      'We  aim  empower  change,  reduce  vulnerability  and  provide  a  voice  for  the  unheard,  this  fantastic  support  is  given  to  anyone  whatever  their  background  or  circumstances,  whether  victim,  survivor,  perpetrator,  prison  leaver  or  someone  forgotten  or  neglected  by  society;  so  long  as  they  wish  to  change  the  support  will  be  provided.  This  unique  approach  has  seen  on  average  an  81%  reduction  in  contact  with  services,  reduced  offending  and  hospital  admissions,  assisted  reintegration  back  into  society,  people  in  disappear  returning  to  employment  and  education,  learning  new  skills  and  coping  technique’s,  identifying  without  this  support  they  would  have  taken  their  own  lives.\n\nYou  will  receive  briefings  from  areas  coordinators  on  any  new  client  and  initially  engage  and  build  a  rapport  over  the  phone;  you  will  identify  any  needs,  wants,  concerns,  fear  or  issues  your  client  may  have  and  take  the  area  coordinators  to  sort  this  out  ready  for  your  next  call.  Should  you  wish  to  meet  your  client  when  the  time  is  right  this  will  be  arranged,  and  visits  arrange  with  a  coordinator  and  the  client  to  ensure  all  are  safe  and  happy.  All  we  ask  is  that  we  are  updated  with  an  email  explaining  what  interactions  have  taken  place  and  the  main  topics  of  conversation.\n\n',
                    skillsExperienceAndQualitiesNeeded:
                      'We  are  looking  for  kind  hearted,  practical  and  innovative  people  who  want  to  help  and  can  get  things  done.  We  actively  recruit  people  as  volunteers  from  across  the  whole  of  society,  so  whatever  your  background,  or  experiences  please  contact  us;  just  because  you  have  had  a  colourful  past  does  not  exclude  you  from  helping  others.',
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                      'This  is  bespoke  to  every  mentor  and  will  be  discussed  with  the  manager  and  coordinators;  the  volunteers  are  the  backbone  and  we  want  you  to  always  be  happy,  safe  and  in  control,  so  you  tell  us  what  works  best  for  you.\n',
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                      'No  previous  experience  in  volunteering  or  supporting  people  is  required;  all  we  need  is  your  enthusiasm  and  willingness  to  help  others.  Training  will  be  arranged  and  as  part  of  the  selection  process  there  are  some  dedicated  training.  \n\nCommunity  Peer  Mentors  engage  with  clients  to  identify  the  root  cause  of  any  issues,  thereby  empowering  and  encouraging  the  client  to  reintegrate  back  into  the  community.\n\n\tTravel  and  out  of  pocket  expenses  will  be  paid  to  volunteers  when  supporting  clients.\n\tOngoing  and  additional  training  provided  free  of  charge.\n\tNo  set  hours:  whatever  suits  you  and  the  client\n',
                    volunteerBenefits:
                      'Joining  an  organisation  who  have  just  been  awarded  the  Queens  Award  for  Voluntary  Service,  which  is  the  MBE  for  voluntary  groups,  so  very  exciting.  Buckingham  Palace  state,  ‘Volunteer  groups  all  over  the  UK  and  represent  grassroots  volunteering  at  its  very  best.  They  show  the  many  ways  in  which  committed  bands  of  volunteers  are  working  to  make  things  better  for  everyone  in  the  local  community  and  getting  alongside  those  who  are  struggling.’\n\nYou  have  the  opportunity  to  learn  new  skills  which  will  benefit  you  as  well  as  clients  you  support.\n\nOur  training  will  be  held  across  County  Durham  and  Darlington,  delivered  by  qualified  and  experienced  facilitators.  We  offer  a  one  day  ‘taster’  session  which  should  you  wish  to  join  us  is  followed  by  some  ‘top  up  training’.  The  training  provides  opportunities  to  learn  using  various  different  mentoring  techniques.\n\n',
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                      'We  need  people  with  life  experiences  so  whatever  your  background,  whatever  has  happened  in  your  life  do  not  let  this  be  a  barrier  to  YOU  applying.\n\tNo  age  limits  on  people  who  wish  to  be  Community  Peer  Mentors.\n\tYou  choose  which  areas  within  County  Durham  or  Darlington  you  want  to  support  clients\n\tYou  will  have  direct  support  from  our  Area  Coordinators\n\tAccess  to  free  safeguarding  training\n\tContinuous  and  ongoing  support  \n\tThe  opportunity  for  you  to  access  support  if  required\n',
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