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{ _id: '10826',
name: 'BALM Bereavement And Loss Meetings',
email: 'janetgraham456@btinternet.com',
type: 'Community Group',
telephone: '01740 656391',
contactPerson: 'Janet Deane',
website: '',
description:
'BALM is a branch of the Parish of the Upper Skerne Bereavement Support Service. (The other branch is One Step Forward, based in Sedgefield.) We offer support by providing group sessions and scheduled telephone appointments. \n\nAlthough the service is supported by our Church of England parish, we do not operate as ‘religious’ groups, and people of any or no faith are all welcome. The church, however, supports the service and provides training for listeners as well as organising the required safeguarding training and DBS checks.\n\nReferrals come mostly from NHS departments and we work with people from throughout County Durham. People can also self-refer for telephone or group support.\n\nThere are 2 groups, each meeting monthly. One is held at Bishop Middleham Village Hall and the other at The Ladder Centre, Ferryhill. Telephone sessions are by appointment and are arranged individually as needed.\n',
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name: 'Assistant Bereavement Listeners',
shortDescription:
'You will assist the group leader in running groups of up to10 bereaved people. The groups last 2 hours and are held at The Ladder Centre, Ferryhill from 1.00pm to 3.00pm on the 1st Tuesday of each month.\n\nDepending on your experience, you might also like to be considered for working with individual service-users by telephone appointments.\n',
created: 2025-04-22T09:33:22.245Z,
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contactPerson: 'Janet Deane ( janetgraham456@btinternet.com )',
contactEmail: 'volunteering@durhamcommunityaction.org.uk',
contactTelephone: '01740 656391',
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'•\tCommunicating with the group leader when needed, by email or telephone.\n•\tHelping the group leader to welcome people as they arrive.\n•\tListening to each member of the group as they speak about their bereavement.\n•\tJoining in group conversations as appropriate.\n•\tSupporting and comforting individuals who may be distressed.\n',
skillsExperienceAndQualitiesNeeded:
'•\tExperience in befriending or listening is desirable but not necessary.\n•\tFriendly and comfortable with groups.\n•\tAble to work sensitively with vulnerable people.\n•\tGood listening skills are essential: ability to listen to others with concentration, respect and empathy.\n•\tAbility to understand and accept that everyone’s journey through bereavement will be different.\n•\tWillingness to learn, e.g. about group dynamics and symptoms and needs of those affected by bereavement. \n•\tNon-judgemental approach.\n•\tUnderstanding of boundaries and confidentiality.\n•\tReliability.\n',
accessibilityAndTransport:
'Ferryhill has bus links with Newton Aycliffe, Darlington, Durham, Spennymoor and Bishop Auckland and the villages between. Parking space is available at and nearby The Ladder Centre. ',
supportOfferedExpenses:
'•\tTraining in bereavement listening will be given and ongoing support will be available.\n•\tTravelling expenses can be arranged if needed.\n•\tDBS checks are organised and financed by the Parish of the Upper Skerne.\n•\tEmail and telephone communication is required.',
whenAndWhere:
'The Ladder Centre, 5-7 Coniston Road, Ferryhill, DL17 8EZ \n',
otherInfo:
'We are trained to work with adults only. There is no upper limit to the ages of volunteers or service-users and people with disabilities are welcome. Telephone listeners work from home.',
startDate: 2025-04-21T09:33:22.245Z,
endDate: 2027-04-22T00:00:00.000Z,
lastModified: 2026-03-25T08:54:47.000Z,
volunteerBenefits:
'•\tThe satisfaction of knowing that you are helping people.\n•\tLearning and practising existing or new skills within a supportive setting.\n•\tGrowth of knowledge and understanding, not only of others but often of yourself too.\n•\tDeveloping self-esteem and confidence while working within a respected award-winning service.\n\n',
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