Visitors Centre Volunteers

The Visitor Centre is used by families on the day they are visiting a relative in prison. Volunteers in this role will welcome and register all visitors arriving for a domestic visit and serve refreshments. Some visitors, especially those who are visiting for the first time, are extremely nervous about going into the prison and feel emotional about seeing their loved one. They often have a lot of questions such as how to get money or clothes to the prisoner, or what will happen when they get to the prison. We offer listening support and give information to visitors to try and reassure them and help them to feel informed.

Skills & Qualities
When & Where?

Visitors’ Centres at HMP Durham, HMP Frankland, HMP Low Newton, HMP Holme House, HMYOI Deerbolt and HMP Northumberland.

Please this link: to see which locations and times are available for this role.

Training and Support Offered/Expenses
Volunteer Benefits

By volunteering with Nepacs you can:
• Help families in need
• Give back
• Learn new skills
• Build your confidence
• Meet new friends.

Other Information

All volunteers need to be able to commit to the following:
• A minimum of 3 hours of time (weekly/fortnightly)
• Attend and complete relevant training
• Commit to getting a DBS with our help
• Commit to getting prison security clearance where necessary
• Stay with Nepacs for a minimum of 6 months to a year
• Volunteering in holiday periods/out of term time

Type: Prisoners, Criminal Justice/Legal
Recognition of Quality Volunteer Experience

Apply now

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