Hospitality Hero

Bishop Auckland

Calling all passionate volunteers! Join our esteemed catering team at The Bishop’s Kitchen, located in the heart of Auckland Castle. Be a vital part of creating an unforgettable experience for our visitors as they enjoy a warm welcome and indulge in a delightful selection of soups, sandwiches, salads, and cakes.

As a valued member of our team, you'll have the opportunity to contribute to the magic of serving these culinary delights, whether it's within the charmingly refurbished medieval kitchen or the serene courtyard garden. Your enthusiasm and dedication will play a key role in making each visitor's experience truly special. Come be a part of creating memories through exceptional food and warm hospitality!


Spreading good vibes with top-notch customer service:
• Handing out our delicious food and drinks with a big, friendly grin.
• Tidying up tables so they're always clean and ready for the next guest.
• Keeping the pot wash area in shipshape (no need to stress about prior knowledge – we'll show you the ropes).
• Being a cleaning whiz while following the COSHH guidelines when dealing with those fancy cleaning chemicals.

Skills & Qualities

No prior experience or qualifications needed for this incredible chance to develop new skills. We're on the lookout for individuals who:

• Are 18 years or older
• Exude a friendly, approachable, and helpful attitude
• Take initiative with a positive outlook, showing interest in delivering an outstanding visitor experience
• Prioritise Health & Safety, and are open to completing an online Food Hygiene training module
• Maintain a tidy appearance and take pride in personal hygiene – because first impressions matter, and your presentation reflects not just you, but also The Auckland Project.
If you're:
• Enthusiastic and eager to learn
• Comfortable working collaboratively in a team
• Capable of carrying out tasks both independently and under supervision
We're thrilled to welcome individuals possessing some or all of these qualities to join our team.

When & Where?

Bishops Kitchen Cafe Auckland Castle Bishop Auckland
Volunteer shifts are available Wed, Thur, Fri, Sat, Sun

Training and Support Offered/Expenses

Join us worry-free! We've got your back with a warm welcome and fantastic training:
Start your journey with a friendly welcome session – a perfect way to ease into your new adventure.
Shadow our experienced team members until you're ready to soar on your own.
Dive into online training modules to gain the right qualifications, and don't stress – we'll be right there to assist you every step of the way.

Volunteer Benefits

Get ready to be a game-changer in Bishop Auckland! Here's what we ask from you, simple and clear:
Punctuality is Key: Be on time and reliable. Show up for your shift ready to dive in.
Dress the part: Just follow our advice on what to wear, and you'll be good to go.
Buddy Up: Be buddies with everyone – staff, volunteers, and visitors. We're all in this together!
Learn the ropes: Take the training we offer and join meetings when they happen.
Spread positivity: You're our ambassador, so keep the vibe upbeat and contagious.
Safety First: Know what to do in case of a fire or emergency. Your well-being matters.
Stick to the rules: Our policies and procedures are like our team playbook. Let's play by them and make this experience a win for everyone!

Get ready for an incredible experience with us! Here's what you can expect from this fantastic opportunity – crystal clear and important:
A warm welcome: Experience a welcoming and delightful atmosphere for both you and our visitors.
Skill development: Seize the chance to learn and develop fresh skills, honing existing skills
Respect and Value: Enjoy fair respect and treatment – because you're not just a volunteer, you're a valued part of the team!
Motivated and friendly team: Join a team that's not only motivated but also friendly and dedicated.
Recognition and Gratitude: Your efforts won't go unnoticed – expect recognition and gratitude as a part of the deal.
Networking and Friendship: Meet a diverse range of people, make connections, and forge new friendships.
Personal Satisfaction: Revel in the personal satisfaction of truly enhancing our visitors' experience.
CV Boost: Consider this a boost for your CV and job applications – real, hands-on experience to set you apart.

Other Information

Volunteers are issued with an annual pass to our visitor attractions within Bishop Auckland. Regrettably we can not reimburse travel expenses at this time.

The Auckland Project Logo
The Auckland Project More information
Hours: 11.30 to 14.00 Wed to Sunday Type: Museums/Heritage, Catering/Cooking, Tourism

Apply now

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