The Development Team is responsible for raising voluntary income to support the Cathedral’s daily life and mission. The team raise restricted funds for areas of work including music and education, as well as unrestricted funds which can be used wherever they are most needed.
You would provide support, as and when needed, to the Development Team in relation to planning, coordinating and delivering fundraising and other Development events. It costs £15 / minute to keep Durham Cathedral open so this is a vital voluntary role for the sustainability of the building.
• Represent the Development Team at services and events (some of which may be off-site), with a view to engaging people with
the work of the Cathedral and ways in which they can support.
• Assist in the delivery of marketing activities / materials to raise awareness of giving to the Cathedral and of events which have
a fundraising focus.
• Provide administrative support for fundraising events including helping to compile mailing lists, sending out invitations and
preparing information packs.
• Participate in cash collections for the Cathedral at major events and services.
• A pleasant, polite, calm and welcoming manner.
• Friendly and personable communicator.
• Strong written and oral communication skills.
• Good attention to detail.
• Proficient in Microsoft Office and using the Internet as a research tool.
• Customer care experience is desirable.
• Conscientious, resourceful and self-motivated.
• Confidence in cash handling/credit card processing and helping with the sale of merchandise at events.
• Integrity, tact and diplomacy.
Flexible, to be agreed.
Durham Cathedral, home-working (by arrangement), and at third party venues (for events, etc).
• Training and support will be provided from within the Development Team as required.
• National Church of England Safeguarding training (mandatory): The Basic Awareness module (done once) and Foundation module (refreshed every three years) of this online safeguarding course must be completed before you start your volunteer role. They can be accessed at https://safeguardingtraining.cofeportal.org/ and a copies of your certificates are required as part of your induction. If you would like support with online access or you have been affected by any of the content, please just let us know as help is available.
• Development & Strategy Team.
• Volunteers Manager .
Durham Cathedral has been awarded the County Durham Kite Mark in volunteering (administered by Durham Community Action) which shows that it recognises the value of recruiting and retaining volunteers, works to overcome barriers to volunteering and is a place where volunteers receive a high quality, positive experience.
Unfortunately we are unable to offer expenses.
• Experience of working within the charitable / fundraising sector.
• Experience of working as part of a busy team.
• Opportunities to develop skills, particularly fundraising, communication, organisational, time-management and customer
• Opportunities to participate in a range of events and services including some of the Durham City-wide festivals e.g. Lumiere, as
well as the Cathedral’s own productions e.g. St Cuthbert’s Fair.
• Being involved in the important life and history whilst helping to maximise the income for the Cathedral to help maintain one
of Durham’s most iconic buildings.
• Cloister Card offering 10% discount in the Cathedral Shop and Undercroft Restaurant (conditions apply).
• References on request.
Recruitment is through an application form with references, informal interview, induction and introductory period.
Due to severely limited space we are sorry but there is no parking available to volunteers in the Cathedral grounds unless agreed in advance.
Durham Cathedral takes the safeguarding and welfare of its staff, clergy, volunteers and visitors extremely seriously and will take immediate action in any circumstance where the safety and protection of children and vulnerable adults is at stake. It is expected that all staff and volunteers share this commitment.