Community Cafe Assistant Volunteering

Durham City

To assist in the running of "The Old School Café" St. Margaret's Centre's own Volunteer led Café. You will be working alongside other volunteers and our Café Supervisor, preparing and selling food and beverages to the Centre's attendee's, staff, and visitors.


- Preparing and serving food
- Taking food orders
- Making Hot beverages such as Lattes using our barista style coffee machine
- Till and card machine operation
- Clearing and cleaning tables
- Tidying and restocking shelves, fridges and cupboards
- Ensuring a safe environment at all times
- Working as part of a team alongside other volunteers and the Supervisor

Skills & Qualities

- Experience in a café/restaurant environment and food handling is preferred but not essential
- Awareness of basic food hygiene. Basic food hygiene training will be offered through certified online videos
- Food Allergen awareness is essential but training will be offered (Online Course - flexible learning hours)
- Cheerful and approachable nature with good interpersonal skills, able to communicate confidently with a range of people
- Good communication skills and customer service skills are essential for this role
- Experience in working with vulnerable adults is preferred but not essential.

Applicants must be 18 or over as you will be working alongside and around vulnerable adults.

When & Where?

"The Old School Café" is based in Durham City Centre on Crossgate. The Café itself is based on the ground floor and is part of St. Margaret's Centre.

Days are flexible, but ideally you will select one preferred day or multiple days that work for you and we will try and accommodate this best we can.

The Café is open Mondays - Fridays 9.30am - 2pm. (Not Open On Weekends)

Training and Support Offered/Expenses

Basic food hygiene training will be given, as well as Allergen awareness training (Online) and Safeguarding Children and vulnerable adults (Booklet) all will be offered through St. Margaret's Centre.

Bus fares/train fares will be reimbursed upon receival of your receipt.

Petrol/diesel will be reimbursed at 34p per mile up to a maximum of £10 a day

Volunteer Benefits

- Café Volunteers that work 4 hours or more will receive a free lunch from our regular menu (not including cold beverages).
- Free training offered
- Bus fares/train fares will be reimbursed upon receival of your receipt.
- Petrol/diesel will be reimbursed at 34p per mile up to a maximum of £10 a day
- Volunteer appreciation days

Other Information

St. Margaret's Centre is a registered charity as an activity and training hub for adults who need support with their mental wellbeing. The main aim of the Centre is to improve the health and wellbeing of the community, by providing a safe, therapeutic environment for people to regain their confidence, motivation and self-esteem while earning new skills and meeting new friends.

Volunteers in our Café will be serving a wide range of people and predominantly our Centre's service users, therefore you will be volunteering with and around vulnerable adults. To help support our volunteers, we offer a Safeguarding vulnerable adults training course booklet.

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St. Margaret's Centre More information
Hours: 5 Hours per one day Type: Catering/Cooking, Mental Health, Reception/Customer Services

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